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USB Drive Not Working Anymore?


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#1 samplefish

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Posted 02 May 2011 - 06:55 PM

Hi. Yesterday, my little sister wandered near my computer and unplugged my USB drive from my computer. When I plugged it back in today, it doesn't seem to work. Before, whenever I plugged it in to a computer it showed the (G:) drive, followed by its name. Today, it only says Removable Disk (E:). Whenever I try opening it, it says it isnt formatted and asks if I would like to format it now. I have used this device for a little over 2 years and it has been working up until yesterday.

I've tried using some software blindly, to no avail. I've tried Partition Table Doctor, and the EasyRecovery Professional trial. Any help on this?

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#2 Broni

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Posted 02 May 2011 - 08:03 PM

Did you try the drive on some other computer?
Unplugging any USB device while computer on may cause serious damage.

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#3 samplefish

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Posted 02 May 2011 - 08:08 PM

I tried it on two computers. Both give the same results. I am well aware of the consequences of unplugging it improperly. I take care of using the "Eject" option each time I take it out of a computer, and this is probably the third or fourth time its been removed improperly.

#4 Broni

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Posted 02 May 2011 - 08:16 PM

I tried it on two computers.

It's probably damaged then.

Since you tried some recovery tools already, I'm afraid, your data is lost.
There are some recovery services, but it'll cost you hundreds of dollars.

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#5 samplefish

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Posted 02 May 2011 - 08:44 PM

Ah, I see. The thing is that I'm not completely sure that I've done all that I can with it. I've only touched the two recovery programs.

Partition Table Doctor doesn't detect the device at all, while the other one shows no files in it. Any additional advice or recommendations?

If it is true that if all my files are lost, do I go ahead and let Windows format it?

#6 Broni

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Posted 02 May 2011 - 08:50 PM

I'd probably run hard drive diagnostic to make sure the drive itself is OK.

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps HERE

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