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Searches being re-directed


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3 replies to this topic

#1 tmcewan259

tmcewan259

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Posted 02 May 2011 - 06:57 AM

Good morning all - recent problems with computer locking up usually after getting the Generic Host Process Win32 Service Error. However I noticed that at the same time I began being re-directed on my Google searches. I read many of the posts but it appears that the requested scan should be posted before action is taken - so below is the scan of my computer.

Copyright© 2011 AVAST Software
Run date: 2011-05-02 07:48:56
-----------------------------
07:48:56.578 OS Version: Windows 5.1.2600 Service Pack 3
07:48:56.578 Number of processors: 2 586 0xF0B
07:48:56.578 ComputerName: WS034 UserName:
07:48:56.968 Initialize success
07:49:03.343 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
07:49:03.343 Disk 0 Vendor: WDC_WD80 10.0 Size: 76293MB BusType: 3
07:49:03.343 Disk 0 MBR read successfully
07:49:03.343 Disk 0 MBR scan
07:49:03.343 Disk 0 TDL4@MBR code has been found
07:49:03.343 Disk 0 Windows XP default MBR code found via API
07:49:03.343 Disk 0 MBR hidden
07:49:03.343 Disk 0 MBR [TDL4] **ROOTKIT**
07:49:03.343 Disk 0 trace - called modules:
07:49:03.343 ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x89f1f4f0]<<
07:49:03.359 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a343ab8]
07:49:03.359 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> [0x8a88d6f0]
07:49:03.359 \Driver\iaStor[0x8a8ffda8] -> IRP_MJ_CREATE -> 0x89f1f4f0
07:49:03.359 Scan finished successfully
07:49:44.046 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\mcewatf\Desktop\MBR.dat"
07:49:44.062 The log file has been saved successfully to "C:\Documents and Settings\mcewatf\Desktop\aswMBR.txt"

Any help is GREATLY appreciated. Malware and other scans has found nothing.

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.


By way of disclaimer a co-worker had installed AVG and attempted to "scan" for issues - not sure what else was done? I have since uninstalled AVG.

DDS Results

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by mcewatf at 7:37:28.01 on Tue 05/03/2011
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_23
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1080207
uSearch Bar =
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Novell Messenger] "c:\novell\messenger\NMCL32.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [NWTRAY] NWTRAY.EXE
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [DeviceDiscovery] c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
mRun: [HotSync] "c:\program files\palmsource\desktop\HotSync.exe" -AllUsers
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=SUFaR0ctSVczWEwtTFpTVUgtQVhIUVktUkdUQlotRw"&"inst=NzYtODA1MDU4NDI0"&"prod=94"&"ver=10.0.1325
StartupFolder: c:\docume~1\mcewatf\startm~1\programs\startup\notify.lnk - c:\novell\groupwise\notify.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe
uPolicies-explorer: NoSimpleStartMenu = 1 (0x1)
uPolicies-system: DisableLockWorkstation = 1 (0x1)
mPolicies-system: CompatibleRUPSecurity = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {3C3171BC-1025-43d1-8D1D-61CF4B38A28F} - c:\novell\messen~1\NMCL32.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFECAFE-0013-0001-0026-ABCDEFABCDEF}
DPF: {CAFECAFE-0013-0001-0030-ABCDEFABCDEF} - hxxp://64.128.234.245:82/forms/jinitiator/jinit.exe
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {FEE938F5-D441-4E9E-B7C4-60220384589A} = 192.168.1.5,192.168.1.9
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: nim - {3D206AE2-3039-413B-B748-3ACC562EC22A} - c:\novell\messenger\nmcg32.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwv1_0
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mcewatf\applic~1\mozilla\firefox\profiles\podc0abw.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox/
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - component: c:\documents and settings\mcewatf\application data\mozilla\firefox\profiles\podc0abw.default\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\winnt_x86-msvc\components\WeaveCrypto.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\progra~1\palm\packag~1\NPInstal.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPJinit13126.dll
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2011-05-02 17:40:37 -------- d-----w- c:\docume~1\mcewatf\applic~1\AVG10
2011-05-02 17:23:36 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2011-05-02 17:20:59 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-05-02 17:18:52 -------- d-----w- c:\program files\AVG
2011-05-02 15:36:52 -------- d-sh--w- C:\found.001
2011-05-02 14:40:45 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-04-29 18:12:53 -------- d-sh--w- C:\found.000
2011-04-29 17:41:28 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-04-28 19:59:26 -------- d-----w- C:\_OTM
2011-04-28 19:49:48 -------- d-----w- c:\docume~1\mcewatf\applic~1\Malwarebytes
2011-04-28 19:49:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-28 19:49:42 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-28 19:49:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-28 19:49:38 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-28 18:11:59 -------- d-----w- c:\program files\Realtek
2011-04-28 18:11:55 1284712 ----a-w- c:\windows\RtlExUpd.dll
2011-04-28 18:11:52 757760 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iKernel.dll
2011-04-28 18:11:52 69715 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\ctor.dll
2011-04-28 18:11:52 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\DotNetInstaller.exe
2011-04-28 18:11:52 274432 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iscript.dll
2011-04-28 18:11:52 204800 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iuser.dll
2011-04-28 18:11:51 331908 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\setup.dll
2011-04-28 18:11:51 200836 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iGdi.dll
2011-04-27 15:31:17 -------- d-----w- c:\program files\File Shredder
2011-04-27 11:22:56 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-27 11:22:56 -------- d-----w- c:\windows\system32\wbem\Repository
2011-04-25 11:17:39 -------- d-----w- c:\docume~1\mcewatf\locals~1\applic~1\PCHealth
2011-04-22 20:15:00 -------- d-----w- c:\windows\system32\winrm
2011-04-22 20:14:56 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2011-04-14 19:31:48 229888 ------w- c:\windows\system32\dllcache\fxscover.exe
2011-04-14 19:31:14 45568 ------w- c:\windows\system32\dllcache\dnsrslvr.dll
2011-04-14 07:39:02 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-04-14 07:39:02 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:45:07 434176 ------w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 23:03:56 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
.
============= FINISH: 7:38:06.39 ===============


GMER Log


GMER 1.0.15.15572 - http://www.gmer.net
Rootkit scan 2011-05-03 09:13:42
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD80 rev.10.0
Running: gmer.exe; Driver: C:\DOCUME~1\mcewatf\LOCALS~1\Temp\kxtdqpow.sys


---- System - GMER 1.0.15 ----

SSDT 89E89718 ZwAlertResumeThread
SSDT 89D3AE50 ZwAlertThread
SSDT 89BC15F8 ZwAllocateVirtualMemory
SSDT 89EC7960 ZwConnectPort
SSDT 89DB0160 ZwCreateMutant
SSDT 89E6A2F0 ZwCreateThread
SSDT 89D8E090 ZwFreeVirtualMemory
SSDT 89D1E808 ZwImpersonateAnonymousToken
SSDT 89BD6090 ZwImpersonateThread
SSDT 89E96D68 ZwMapViewOfSection
SSDT 89ECB210 ZwOpenEvent
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys ZwOpenProcess [0xBA469738]
SSDT 89EB4930 ZwOpenProcessToken
SSDT 89D97118 ZwOpenThreadToken
SSDT 89D3B348 ZwResumeThread
SSDT 89EB3D50 ZwSetContextThread
SSDT 89D97008 ZwSetInformationProcess
SSDT 89D87120 ZwSetInformationThread
SSDT 89F02090 ZwSuspendProcess
SSDT 89E40490 ZwSuspendThread
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys ZwTerminateProcess [0xBA4697DC]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys ZwTerminateThread [0xBA469878]
SSDT 89EB4198 ZwUnmapViewOfSection
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys ZwWriteVirtualMemory [0xBA469914]

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2C14 805044B0 8 Bytes CALL 53FE953E
.text ntkrnlpa.exe!ZwCallbackReturn + 2D48 805045E4 4 Bytes CALL D1CACFBA
? nwfilter.sys The system cannot find the file specified. !
init C:\WINDOWS\system32\drivers\Senfilt.sys entry point in "init" section [0xA3A60A00]
? system32\DRIVERS\avgrkx86.sys The system cannot find the path specified. !
? system32\DRIVERS\avgtdix.sys The system cannot find the path specified. !
? system32\DRIVERS\AVGIDSShim.Sys The system cannot find the path specified. !
? system32\DRIVERS\AVGIDSFilter.Sys The system cannot find the path specified. !
? system32\DRIVERS\AVGIDSDriver.Sys The system cannot find the path specified. !
? C:\DOCUME~1\mcewatf\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\Explorer.EXE[3124] SHELL32.dll!SHFileOperationW 7CA708A0 5 Bytes JMP 10001102 C:\Program Files\Unlocker\UnlockerHook.dll
.text C:\program files\real\realplayer\update\realsched.exe[3676] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 5 Bytes [33, C0, C2, 04, 00] {XOR EAX, EAX; RET 0x4}
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[6776] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 104C7781 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[7780] ntdll.dll!LdrLoadDll 7C91632D 5 Bytes JMP 00401410 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[7860] USER32.dll!SetWindowLongA 7E42C29D 5 Bytes JMP 10698DD9 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[7860] USER32.dll!SetWindowLongW 7E42C2BB 5 Bytes JMP 10698D6B C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[7860] USER32.dll!GetWindowInfo 7E42C49C 5 Bytes JMP 104C7187 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[7860] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 104C7781 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device Cdfs.SYS (CD-ROM File System Driver/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

EDIT: Posts merged ~Budapest

Edited by Budapest, 03 May 2011 - 04:09 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:00 PM

Posted 09 May 2011 - 12:17 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 12 May 2011 - 02:29 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:00 PM

Posted 15 May 2011 - 02:20 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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