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I need help with a bad, and smart, virus...


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2 replies to this topic

#1 Hoggie2.0

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Posted 01 May 2011 - 02:16 PM

Hello to everyone on the site. I hope you guys can help me out here because I am out of ideas.

About a month ago something popped up on my Comodo firewall and, like a dummy, I allowed it in. It started by just having my pc running slow, IE was lagging, and Chrome would open but now work. I tried to run a few of my standalone antivirus/spyware programs but they weren't able to connect to the internet to update. When I searched online for new antivirus software I was redirected on several occasions to another antivirus software site. If I managed to get to a correct site and download a program my pc would restart when I attempted to open the exe.

I tried a few tricks and eventually got SuperAntiSpyware to update and scan and I found quite a few infections (Fakesoft and some other stuff I don't remember the names). SAS deleted them with no problems and afterwords I used CCleaner to clean my registry but sadly, nothing has changed. Chrome doesn't work, a lot of my files are hidden or greyed out, if I try to run or update any security programs my PC reboots immediately, and the computer restarts itself every 5-15 minutes regardless of what I'm doing. The only positive is that Safe Mode is unaffected.

I'm running XP SP3 and I have a current HijackThis log. If anyone can help tell me what I can do next.

Thank you in advance.

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#2 Budapest

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Posted 01 May 2011 - 05:48 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 07 May 2011 - 03:23 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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