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google redirect virus


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2 replies to this topic

#1 michelle89

michelle89

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:09:19 AM

Posted 30 April 2011 - 02:53 PM

I am a complete computer novice and was hit with the google redirect virus as well as the fake advert virus. My malware programs took care of the fake advert virus, but not the google redirect problem. I read a lot of forums to try to help with this problem, and then ran combofix. Now I cannot open any of my computer programs, including "control panel" and "task manager". I know now that I should not have run the program without help, but I was hoping that there was something that someone could help me with. I have the log from combofix as well, if that would help.

ComboFix 11-04-29.02 - Michelle 04/29/2011 23:28:25.1.2 - x86
Running from: c:\users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0JF5SZFU\ComboFix.exe
* Resident AV is active
.
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Michelle\AppData\Local\cleanhdd.dll
c:\users\Michelle\AppData\Local\cleanhdd.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-03-28 to 2011-04-30 )))))))))))))))))))))))))))))))
.
.
2011-04-30 06:53 . 2011-04-30 06:59 -------- d-----w- c:\users\Michelle\AppData\Local\temp
2011-04-30 06:53 . 2011-04-30 06:53 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-04-30 06:53 . 2011-04-30 06:53 -------- d-----w- c:\users\Dad\AppData\Local\temp
2011-04-27 22:52 . 2011-04-27 22:54 -------- d-----w- c:\users\Michelle\AppData\Roaming\HpUpdate
2011-04-27 22:52 . 2011-04-27 22:52 -------- d-----w- c:\windows\Hewlett-Packard
2011-04-27 08:43 . 2011-03-03 15:40 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2011-04-27 08:43 . 2011-03-03 13:35 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2011-04-27 08:43 . 2011-03-12 21:55 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-04-24 19:20 . 2011-04-24 19:20 -------- d-----w- c:\users\Michelle\AppData\Local\Mozilla
2011-04-22 03:59 . 2011-04-29 23:59 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-04-22 03:59 . 2011-04-22 08:05 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-04-18 18:37 . 2011-04-18 18:37 -------- d-----w- c:\users\Michelle\AppData\Roaming\VMware
2011-04-13 16:58 . 2011-03-02 15:44 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-04-13 16:58 . 2009-05-04 09:59 25088 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-04-13 16:57 . 2011-03-03 13:25 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-04-13 16:57 . 2011-03-03 15:42 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-13 16:57 . 2011-03-03 10:50 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-04-13 16:56 . 2011-02-16 14:02 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-04-13 16:56 . 2011-02-16 16:16 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-04-13 16:56 . 2011-02-22 13:24 213504 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-13 16:56 . 2011-02-22 13:24 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-13 16:56 . 2011-02-22 13:23 69632 ----a-w- c:\windows\system32\drivers\bowser.sys
2011-04-13 16:56 . 2011-02-22 13:23 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-13 16:55 . 2011-03-10 17:03 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-04-13 16:55 . 2011-03-10 17:03 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-04-13 16:53 . 2011-02-18 14:03 305152 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-13 16:53 . 2011-02-18 14:03 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-13 16:53 . 2011-02-18 14:03 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-07 19:30 . 2011-04-22 19:09 -------- d-----w- c:\users\Michelle\AppData\Local\Google
2011-04-07 19:28 . 2011-04-07 19:28 -------- d-----w- c:\users\Michelle\AppData\Local\Apps
2011-04-07 19:28 . 2011-04-07 19:30 -------- d-----w- c:\users\Michelle\AppData\Local\Deployment
2011-04-06 23:20 . 2011-04-06 23:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 23:20 . 2011-04-06 23:20 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 23:20 . 2011-04-06 23:20 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 23:20 . 2011-04-06 23:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-03 15:40 . 2011-04-27 08:43 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2011-03-03 15:40 . 2011-04-27 08:43 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2011-03-03 15:40 . 2011-04-27 08:43 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2011-03-03 15:40 . 2011-04-27 08:43 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2011-03-03 03:52 . 2011-03-03 03:52 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-22 14:13 . 2011-03-23 00:52 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33 . 2011-03-23 00:52 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33 . 2011-03-23 00:52 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-19 00:36 . 2011-02-19 00:36 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-02-19 00:36 . 2011-02-19 00:36 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-03-18 17:53 . 2011-04-24 19:11 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2010-10-14 06:28 . 2011-04-27 01:46 24376 ----a-w- c:\program files\mozilla firefox\components\Scriptff.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK]
@="{3c3f3c1a-9153-7c05-f938-622e7003894d}"
[HKEY_CLASSES_ROOT\CLSID\{3c3f3c1a-9153-7c05-f938-622e7003894d}]
2010-04-14 04:11 2872120 ----a-w- c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK2]
@="{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}"
[HKEY_CLASSES_ROOT\CLSID\{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}]
2010-04-14 04:11 2872120 ----a-w- c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK3]
@="{b4caf489-1eec-c617-49ad-8d7088598c06}"
[HKEY_CLASSES_ROOT\CLSID\{b4caf489-1eec-c617-49ad-8d7088598c06}]
2010-04-14 04:11 2872120 ----a-w- c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-11-15 815104]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-11-06 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-11-06 106496]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-11-06 81920]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2006-11-24 167936]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2006-11-28 46704]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-30 583048]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-11-23 1193848]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-02-18 49208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-08 44128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg wsauth
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-09-03 227232]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-10-14 84264]
R3 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\StumbleUpon\StumbleUponUpdateService.exe [2011-04-14 103336]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-10-14 84072]
S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [2010-10-14 64304]
S1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-10-14 164840]
S1 MOBKFilter;MOBKFilter;c:\windows\system32\DRIVERS\MOBK.sys [2010-04-14 54776]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2010-10-14 188136]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-10-14 141792]
S2 MOBKbackup;McAfee Online Backup;c:\program files\McAfee Online Backup\MOBKbackup.exe [2010-04-14 229688]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 wsnm;VMware View Client;c:\program files\VMware\VMware View\Client\bin\wsnm.exe [2010-08-27 494128]
S2 wsnm_usbctrl;VMware View USB Control;c:\program files\VMware\VMware View\Client\bin\wsnm_usbctrl.exe [2010-08-27 793136]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-10-14 55840]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-10-14 313288]
S3 NETwLv32; Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETwLv32.sys [2010-10-07 6639616]
S3 vmwvusb;VMware View Generic USB Driver;c:\windows\system32\Drivers\vmwvusb.sys [2010-08-27 39984]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2011-04-07 15:39 114176 ----a-w- c:\windows\System32\advpack.dll
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://hp-laptop.aol.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
FF - ProfilePath - c:\users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\fk9u5uii.default\
FF - prefs.js: browser.startup.homepage - hxxp://hp-laptop.aol.com/
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-QlbCtrl - %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
HKLM-Run-WAWifiMessage - %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
HKLM-Run-hpWirelessAssistant - %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-30 00:01
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(664)
c:\windows\system32\wsauth.dll
.
- - - - - - - > 'Explorer.exe'(2676)
c:\progra~1\mcafee\SITEAD~1\saHook.dll
c:\program files\McAfee Online Backup\MOBKshell.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\program files\HP\QuickPlay\Kernel\TV\CLSched.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\Common Files\McAfee\SystemCore\mcshield.exe
c:\program files\Common Files\McAfee\SystemCore\mfefire.exe
c:\windows\system32\vssvc.exe
c:\progra~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\agent\mcupdate.exe
.
**************************************************************************
.
Completion time: 2011-04-30 00:16:47 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-30 07:16
.
Pre-Run: 339,587,383,296 bytes free
Post-Run: 339,608,870,912 bytes free
.
- - End Of File - - 2DD81D504C72DC281AC5DDF8CB7FB85A


Thank you so much for your help!

Sincerely,
Michelle

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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
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Posted 09 May 2011 - 01:50 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
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  •  
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Posted 19 May 2011 - 09:38 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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