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I am definately hacked


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6 replies to this topic

#1 jodonova

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Posted 30 April 2011 - 01:02 PM

Hello,
My problems started when I got a rogue antispyware program on my computer. I was able to remove it with malwarebytes but it came back. After it was removed a second time, we got Nortan antivirus, which cleaned up a lot from the infection. However, there was still a lot of evidence of viral activity, namely popups from a website called Kevin'Money Tree which is a scam. After a few months of those popups, I realized that whoever was causing the popups to come up on my computer was able to see my screen because when I downloaded blocksite for firefox to block the popups, the popup site would change. Everytime I added the new popup site to the blocksite list there would be a popup from a different website some of which were attack sites. Also, norton would indicate that there was an attack on my computer almost constantly. I scanned with several more virus scanners and rootkit scanners (malwarebytes, norton, avg, bitdefender, blacklight, tdss rootkit, panda rootkit, superantispyware) and found 3 more hidden rootkits (one of which was hidden in the pci.sys file in the windows 32 folder) and a very large number of tracking cookies (over 1,200). After that, the popups stopped and the most of the attacks stopped. However, it has recently occurred to me that there is still something on this computer that enables whoever hacked it to control the mouse and/or keyboard because strange things will happen (like someone pulled down the file tab and trying to close the window or someone shrinking down the window)...It seems like it has a mind of its own sometimes and whoever has hacked my computer can definitely see my screen...I need your help to solve this problem...It is getting extremely frustrating...I can run and post a hijack this or combofix log if i am asked. My OS is windows XP home edition

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#2 Computerproblem101

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Posted 30 April 2011 - 04:48 PM

Try to run Trend Micro Housecall. http://housecall.trendmicro.com/ - remove anything you see.

Edited by Computerproblem101, 30 April 2011 - 04:48 PM.


#3 jodonova

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Posted 30 April 2011 - 09:32 PM

I tried Trend Micro housecall but for some reason it wont let me past the user terms and agreement page

#4 Computerproblem101

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Posted 01 May 2011 - 10:55 AM

Click download Housecall either 32 or 64 bit.. Not sure what would prevent you from doing it

#5 jodonova

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Posted 01 May 2011 - 02:15 PM

I tried both of those...32 bit will run until i get to the user terms and agreement page, which is blank...64 bit won't run at all

#6 Grinler

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Posted 01 May 2011 - 03:31 PM

I suggest you follow the steps here:

http://www.bleepingcomputer.com/forums/topic34773.html

I don't think your hacked. I do think you are probably still infected.

#7 Orange Blossom

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Posted 02 May 2011 - 09:08 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic395137.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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