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Malwarebytes'anti-malware


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#1 keys

keys

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Posted 29 April 2011 - 09:10 PM

Hi, I am new to this so hope I am correctly asking this question.

After reading on site I think the computer is infected with XP Security 2011. Followed the instructions in Virus, spyware & Malware Removal Guide, (Automated Removal Instr. for XP Internet Security using Malwarebytes' Anti-Malware)

Followed #1-8, but when I clicked on "Finish" a popup came on "mbam.exe-Unable to Locate Component. This application has failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix this problem"

I re-installed two times, but still got the same pop-up.

Please help, much appreciated!

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#2 Budapest

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Posted 30 April 2011 - 04:17 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 07 May 2011 - 03:23 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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