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Infected with "WindowsRecovery"


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21 replies to this topic

#1 galt

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Posted 29 April 2011 - 04:26 PM

Hello,

My PC was infected with "WindowsRecovery" a few day ago. I followed all the steps on this forum and it was fine, I was able to "Unhide" all the files including the "quick Launch".
Apparently it was not completely cured; Last night the PC started with the same symptoms; I repeated all the steps once again - from "rkill" to "unhide"
The Desktop/icons are all restored, however this time, the Quick Launch icons and the "Start Menu - ALL Files" are empty.

I ran "Unhide" again, ran the MAlware Bytes again; I have tried several other methods to recover the "all files" - like checking that the files are not "hidden", running "regsvr32 /i shell32.dll"command etc. from posts on this forum - no luck!

My DDS log is pasted here - Hoping for help to resolve this problem!

Thanks a million!



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#2 Elise

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Posted 08 May 2011 - 04:19 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 galt

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Posted 09 May 2011 - 11:44 AM

Hello,

I have attached the DDS log.

Attached Files



#4 Elise

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Posted 09 May 2011 - 11:52 AM

That is only attach.txt, please copy/paste also the contents of DDS.txt into the reply box.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#5 galt

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Posted 09 May 2011 - 11:57 AM

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Tushar Gala 16:29:44.35 on Fri 04/29/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1402 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tushar Gala.K_B_H_C.000\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101103194703.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: MediaFire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: ZeonIEEventHelper Class: {da986d7d-ccaf-47b2-84fe-bfa1549bebf9} - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Nuance PDF: {e3286bf1-e654-42ff-b4a6-5e111731df6b} - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: MediaFire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [cdloader] "c:\documents and settings\tushar gala\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [PxDotNetLoader] "c:\program files\fidelity investments\fidelity active trader\system\ATPStartupAssistant.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [eFax 4.4] "c:\program files\efax messenger 4.4\J2GDllCmd.exe" /R
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [PrnStatusMX] c:\program files\hewlett-packard\prnstatusmx\PrnStatusMX.exe
mRun: [McAfee Backup] "c:\program files\mcafee\mbk\McAfeeDataBackup.exe"
mRun: [hpbdfawep] c:\program files\hp\dfawep\bin\hpbdfawep.exe 1
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: NoCommonGroups = 0 (0x0)
mPolicies-explorer: NoCommonGroups = 0 (0x0)
IE: Append the content of the link to existing PDF file - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Append the content of the selected links to existing PDF file - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll/ZeonIEAppendSelLinks.HTML
IE: Append to existing PDF file - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Create PDF file - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF file from the content of the link - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF files from the selected links - c:\program files\nuance\pdf create 5\bin\ZeonIEFavClient.dll/ZeonIECaptureSelLinks.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: bjs.com\www
Trusted Zone: blackberry.com\my
Trusted Zone: bleepingcomputer.com\www
Trusted Zone: dell.com\www
Trusted Zone: google.com\www
Trusted Zone: ingdirect.com\home
Trusted Zone: ingplans.com\retirementconnect
Trusted Zone: live.com\sn121w.snt121.mail
Trusted Zone: sidestep.com\www
Trusted Zone: simpleshare
Trusted Zone: simpleshare.com\www
Trusted Zone: sprint.com\www
Trusted Zone: staplesrewardscenter.com\www
Trusted Zone: toyotafinancial.com\www
Trusted Zone: usps.com\ecap-ws-prod
Trusted Zone: vfs-usa.co.in\www
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: vzTCPConfig - hxxps://essentialsandextras.verizon.com/whatsnext/mainweb_js/vzTCPConfig.CAB
DPF: Web-Based Email Tools - hxxps://email06.secureserver.net/Download.CAB
DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.comcastsupport.com/Oneclickfix/tgctlsr.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/61.17/uploader2.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336}
DPF: {4ECE056F-E50F-4F9D-B069-EB342D21F26A} - hxxp://www2.snapfish.com/SnapfishActivia3.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://www.evite.com/html/imageUpload/ImageUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221253199468
DPF: {89242969-422B-46BF-B0D5-6A7B7DC4D0E0} - file:///E:/naf/html/nafcom.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: x-atng - {7e8717b0-d862-11d5-8c9e-00010304f989} - c:\program files\fidelity investments\fidelity active trader\system\atngprot.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-8-24 386840]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-9-15 84072]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-9-15 54776]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 165264]
R1 MpKsld0d29c52;MpKsld0d29c52;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{27b44591-2add-45c8-99d8-ad5b7c5ac3da}\MpKsld0d29c52.sys [2011-4-29 28752]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-12-8 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-9-17 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-6-30 47640]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-9-15 271480]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-9-15 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-9-15 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-9-15 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-9-15 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-9-15 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-9-15 141792]
R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-4-13 229688]
R3 brfilt;Brother MFC Filter Driver;c:\windows\system32\drivers\BrFilt.sys [2008-9-12 2944]
R3 BrSerWDM;Brother Serial driver;c:\windows\system32\drivers\BrSerWdm.sys [2008-9-12 60416]
R3 BrUsbMdm;Brother MFC USB Fax Only Modem;c:\windows\system32\drivers\BrUsbMdm.sys [2010-5-22 11008]
R3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\drivers\BrUsbScn.sys [2010-5-22 10368]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-9-15 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-9-15 152960]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-9-15 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-9-15 88544]
R3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [2010-9-17 13408]
S3 brparimg;Brother Multi Function Parallel Image driver;c:\windows\system32\drivers\BrParImg.sys [2008-9-12 3168]
S3 BrParWdm;Brother WDM Parallel Driver;c:\windows\system32\drivers\BrParwdm.sys [2008-9-12 39552]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-9-15 52104]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-9-15 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-9-15 84264]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2011-04-29 18:57:00 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{27b44591-2add-45c8-99d8-ad5b7c5ac3da}\MpKsld0d29c52.sys
2011-04-29 15:19:09 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{27b44591-2add-45c8-99d8-ad5b7c5ac3da}\mpengine.dll
2011-04-21 22:08:52 -------- d-----w- c:\docume~1\tushar~1.000\locals~1\applic~1\AskToolbar
2011-04-21 22:08:14 -------- d-----w- c:\program files\Ask.com
2011-04-21 22:06:57 -------- d-----w- c:\program files\MediaFire
2011-04-17 00:05:06 -------- d-----w- c:\docume~1\tushar~1.000\applic~1\AVG10
2011-04-16 21:29:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\Common Files
2011-04-16 21:16:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-04-16 15:09:28 -------- d-----w- c:\docume~1\tushar~1.000\applic~1\Malwarebytes
2011-04-16 15:09:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-16 15:08:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-16 15:08:50 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-16 15:08:50 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-16 14:55:16 -------- d-----w- c:\program files\AVG
2011-04-16 14:45:25 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-04-16 07:48:22 627270 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-04-15 03:17:27 -------- d-----w- c:\docume~1\tushar~1.000\locals~1\applic~1\WinZip
2011-04-14 07:39:02 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ------w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
.
============= FINISH: 16:32:40.31 ===============

#6 Elise

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Posted 09 May 2011 - 12:40 PM

Hi again,

TWO ANTIVIRUS PROGRAMS
---------------------------------------
I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
  • False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
  • System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either Microsoft Security Essentials or McAfee.


COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 galt

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Posted 09 May 2011 - 02:03 PM

Hi Elise,

I have attached the Combofix.txt as directed.

Thanks for your prompt responses!!



Attached Files



#8 Elise

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Posted 09 May 2011 - 03:31 PM

Hi again, please uninstall also one of your Antivirus products as indicated in my previous post.

Please let me know how things are running after the following fix.

CF-SCRIPT
-------------
We need to execute a CF-script.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Start > Run and in the box that opens type notepad and press enter. Copy/paste the text in the codebox below into it:
Driver::
fgtdqpob

Rootkit::
c:\windows\system32\drivers\fgtdqpob.sys
Save this as CFScript.txt, in the same location as ComboFix.exe

Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 galt

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Posted 10 May 2011 - 12:42 PM

Hi Elise,

Log file is attached.

Thanks!

Attached Files



#10 Elise

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Posted 10 May 2011 - 12:52 PM

Hi, do you have any problem left at this point?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 galt

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Posted 10 May 2011 - 01:32 PM

Hi Elise,

Virus point of view - I don't think so. However, "Start", "All Programs" remains an issue.
I see all the "Programs" - but all are "Empty" - so can not access any executable files as well as my "Quick Launch" had disappeared.
I went to the Program Files in the "C" drive and dragged the Shortcuts in the Quick Launch - so, to an extent they are ok - however, the original setting is lost.
Also the IE runs with "no add ons"..

Example: "All Programs", "Microsoft Office" will display "Empty" - I can not see "Word", "Excel" etc. shortcuts that actually open a word document or an Excel spread sheet. It is the case with all programs except for Malwearbytes and McAfee.

Is it possible in any way that I can 'restore" the original quick launch and restore the "All Programs" ?

Thanks!

#12 Elise

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Posted 10 May 2011 - 01:40 PM

I've seen this particular problem and it appears the shortcuts are indeed deleted. Its not difficult to copy them back, but it can be annoying and time consuming. Unfortunately there isn't a lot we can do to make this process easier.

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
Your Adobe Reader is now up to date!


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 6.
  • Look for "JDK 6 Update 25 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select "Windows x86 Offline" and click on jre-6u25-windows-i586.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


Please launch Malwarebytes Antimalware, update it and run a full scan. Post me the resulting log.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 galt

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Posted 10 May 2011 - 11:14 PM

Hi Elise,

I have removed the older versions, updated with new ones. Log is attached.

Thanks!

Attached Files



#14 Elise

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Posted 11 May 2011 - 01:56 AM

That looks good! Do you have any problem left?

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#15 galt

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Posted 11 May 2011 - 07:31 AM

Hi Elise,

Happy to know it looks good and Thanks, couldn't have done it without you.
I will get the ESET Scan going immediately.

Could you kindly also send me the steps to restore the "All Programs" as well as the "Quick Launch"?
After the ESET, I believe that is the help I will need from you.

Thanks!




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