My first post here and I'm wondering if someone can help with my problem since I've completely run out of ideas...
For the last few months I have been unable to load Windows Update, Windows Search, or the Personalize Desktop option when right clicking on the desktop.
When I click on these items a window will open for a second (completely white) and then close instantly. There's seemingly no way around this and the same is true in Safe Mode.
Suspecting a virus, trojan or similar I have run a number of scans (AVG, SpyBot, Ad Aware, Malware Bytes, Kaspersky, Norton, command line sfc, etc). Apart from a few tracking cookies nothing has been found. Running HijackThis also revealed nothing untoward.
I've search the MS Knowledge base extensively and not found anything. There are similar problems regarding specific error numbers but I do not get one, just a window that opens then quickly closes. I have tried MS's own FixIt tool for Windows Update and it didn't make any difference.
I can still search using the quick search bar in the start menu but clicking "search everywhere" does nothing. I can still change my desktop background by right clicking on an image and choosing "set as desktop background".
I cannot run Windows Update. All of my other software is completely up to date.
I still suspect that this is some sort of very clever trojan rather than an OS error but since I'm not getting any error messages I can't be sure.
Any advice would be very much appreciated.
Edited by hamluis, 29 April 2011 - 05:11 PM.
Moved from Vista to Am I Infected.