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I've got a nasty rootkit


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3 replies to this topic

#1 Bill175

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Posted 29 April 2011 - 09:55 AM

Hi everyone,
Looking for some help on this XP machine w/service pack 2. I've been battling this for a week now and just can't seem to get rid of it. My daughter launched an older browser I have on this machine and was searching for photos for school and WHAM.

Initial problems were the machine would run chkdsk after every boot up and eventually gave a blue screen with a system volume issue. After researching that, and putting in my OEM windows disk from Dell, I was able to run chkdsk /r and get into safe mode. I was also receiving all sorts of popup errors - false ones, from the virus, but have been able to stop those for now. Along with that, all icons were gone from the desktop, but they are now back from some of the success I've had in the last week. Tools I've run and in no particular order trying to get rid of this are Combofix, Malwarebytes, SuperAntispyware, Rootkitbuster. None would allow me to update them to the newest definitions, but did find and supposedly get rid of some stuff. After numerous attempts, the virus has now cut off my internet and for the life of me I can't find the fix to it. I have been running programs from a flash drive from a clean computer so I can downlod and run some programs. Just ran RKUnhooker and it found a ton of stuff, but I'm uneasy running that without instruction.

I have attached the latest combofix log file I just ran. Any help would be appreciated! I have tried to run tdsskiller but it won't initialize and is being blocked somehow.
Thanks!
Bill175

Edited by hamluis, 29 April 2011 - 10:01 AM.
Moved from XP to Am I Infected.


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#2 cryptodan

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Posted 02 May 2011 - 01:58 PM

Since you have ran Combofix please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Post any logs that you want analyzed such as your RKUnhooker.

#3 Bill175

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Posted 03 May 2011 - 02:24 PM

Hello,
As instructed, here is the new thread:

http://www.bleepingcomputer.com/forums/topic395270.html

Will wait for your instruction.
Thank you!

Edited by Bill175, 03 May 2011 - 02:25 PM.


#4 Animal

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Posted 03 May 2011 - 02:48 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

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