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HPSmart Print pop up infection?

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#1 marym


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  • Gender:Female
  • Location:New York
  • Local time:04:15 AM

Posted 28 April 2011 - 06:57 PM

I had a combination of problems after uninstalling IE9 and trying to reconnect 2 printers, one USB and one wireless.
1st error: Screen note: You have been logged on with a temporary profile (Never saw this note before & I'm the only user and the administrator)
2nd: HP Smart Print (Deamon) pop up windows keep appearing
3rd: PCI Simple Communications Controller doesn't have a driver message appears when I try to troubleshoot
4th: After trying several system restores, non which worked, keep getting messages: System restore failed while restoring the registry from a restore point. An unspecified error occurred during System Restore. 0x80070005. Also display error 0x80070057
5th: Although IE9 no longer shows up on my installed update file, I'm not sure which IE I have running, as there are three listed.

My display changed, Control Panel changed, basically everything on my desktop changed and I can't get it back to the way it was two days ago before I uninstalled IE9. I ran MalwareBytes full scan, no infections. Currently running Comodo AV full scan. Comodo System Cleaner fixed a couple of errors but they weren't major. I'm sure I have some type of infection.
I'm running Windows 7 64 bit.

Don't know where I got an infection from but this computer is only a couple of months old. I stupidly thought IE9 would be better until after I installed in then found out from others that it had bugs. Thought if I uninstalled it, things would be better. Now I have IE8 but still have problems. Just installed Firefox in the event I have to uninstall IE. Any suggestions?

Edited by Orange Blossom, 28 April 2011 - 09:48 PM.
Moved to AII for initial assistance. ~ OB

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