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Losing USB Devices


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#1 DaLincerGuy

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Posted 28 April 2011 - 02:26 AM

Howdy Bleeping Computer forum, and thanks

I have an ASUS motherboard running WinXP SP3. I have a USB modem USRobotics 5635 plugged in all the time into a USB expansion card [NOT usb hub].

Although the modem is plugged in at boot and at all other times, and it shows power at all times, it disappears from the
Device Manager window.

How can I diagnose or check the low level settings for USB devices?

I am using this modem for Fax sending using WinFaxPro 10.03 which is no longer supported or updated.

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#2 hamluis

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Posted 28 April 2011 - 08:54 AM

Do the motherboard USB slots work? If so, have you tried plugging the device into those?

Have you connected any other USB devices to this card?

Louis




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