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Rootkit-Pakes.bi infection


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10 replies to this topic

#1 dtabachnick

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Posted 27 April 2011 - 11:52 PM

I've been tasked with cleaning a laptop that has a nasty infection on it. AVG was reporting a trojan Horse Rootkit-Pakes.bi virus and the infected file is volsnap.sys (white listed, can't be removed). A full Malwarebytes scan has been run and it found PUM.Bad.Proxy which was cleaned, but this did not stop AVG from finding the aforementioned virus. Also, for some reason, AVG has been uninstalled (by the user), but I can reinstall if needed. I appreciate any assistance with this.

Thanks,
D

Edit: Laptop is running WinXP w/SP3

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Bah. Sorry. I read that post before posting and just didn't scroll down far enough. Thanks for the help, and here are the logs.

EDIT: Posts merged ~Budapest

Attached Files


Edited by Budapest, 28 April 2011 - 03:49 PM.


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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Location:Canada
  • Local time:11:55 PM

Posted 30 April 2011 - 07:46 AM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 dtabachnick

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Posted 30 April 2011 - 11:29 AM

The log is attached. ComboFix claims that AVG was running and told me to disable it. There is no AVG tray icon, entry in Add/Remove Programs, or in msconfig Startup to indicate that AVG was running or being launched, so I don't know how to disable it.

Attached Files


Edited by dtabachnick, 30 April 2011 - 11:30 AM.


#4 CatByte

CatByte

    bleepin' tiger


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Posted 30 April 2011 - 12:06 PM

Hi

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

FireFox::
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\jupy64wo.default\
FF - prefs.js: network.proxy.http_port - 50370
FF - Ext: LimeWire Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com


Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT



  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 dtabachnick

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Posted 30 April 2011 - 04:26 PM

ComboFix

ComboFix 11-04-29.04 - Administrator 04/30/2011 9:12.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.712 [GMT -7:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\Application Data\PriceGong
c:\documents and settings\Administrator\Application Data\PriceGong\Data\1.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\a.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\b.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\c.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\d.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\e.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\f.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\g.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\h.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\i.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\J.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\k.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\l.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\m.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\mru.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\n.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\o.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\p.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\q.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\r.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\s.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\t.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\u.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\v.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\w.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\x.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\y.xml
c:\documents and settings\Administrator\Application Data\PriceGong\Data\z.xml
c:\documents and settings\Administrator\System
c:\documents and settings\Administrator\System\win_qs.jqx
c:\documents and settings\Administrator\WINDOWS
c:\windows\system32\drivers\sst9.sys
c:\windows\system32\drivers\sst9.tmp
c:\windows\system32\spool\prtprocs\w32x86\Ppbiproc.dll
.


.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_sst9
-------\Service_sst9
.
.
((((((((((((((((((((((((( Files Created from 2011-03-28 to 2011-04-30 )))))))))))))))))))))))))))))))
.
.
2011-04-25 04:50 . 2011-04-25 04:50 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Help
2011-04-14 10:39 . 2011-04-14 10:39 103864 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2011-04-14 10:39 . 2011-04-14 10:39 103864 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll
2011-04-14 00:20 . 2011-04-28 10:00 -------- d-----w- c:\windows\system32\MpEngineStore
2011-04-03 00:46 . 2011-04-03 00:46 -------- d-----w- c:\documents and settings\Administrator\.morena
2011-04-03 00:46 . 2011-04-14 03:15 -------- d-----w- c:\documents and settings\Administrator\.epaysol
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-30 02:10 . 2011-03-30 02:10 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-03-18 18:32 . 2011-02-14 22:05 71072 ----a-w- c:\windows\CouponPrinter.ocx
2011-03-15 02:09 . 2011-03-15 02:09 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-03-07 05:33 . 2009-11-23 19:37 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37 . 2008-04-14 12:00 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2008-04-14 12:00 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2008-04-14 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2008-04-14 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2008-04-14 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2008-04-14 12:00 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 13:18 . 2008-04-14 12:00 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-17 13:18 . 2008-04-14 12:00 357888 ----a-w- c:\windows\system32\drivers\srv.sys
2011-02-17 12:32 . 2009-11-23 20:28 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56 . 2008-04-14 12:00 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53 . 2008-04-14 12:00 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2008-04-14 12:00 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33 . 2008-04-14 12:00 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33 . 2008-04-14 12:00 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58 . 2009-11-23 19:34 2067456 ----a-w- c:\windows\system32\mstscax.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-02-02 1487240]
"{060a0a36-13dc-407d-b055-5a9accd8e083}"= "c:\program files\Radio_TV_1.1\prxtbRad0.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]
.
[HKEY_CLASSES_ROOT\clsid\{060a0a36-13dc-407d-b055-5a9accd8e083}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{060a0a36-13dc-407d-b055-5a9accd8e083}]
2011-01-17 14:54 175912 ----a-w- c:\program files\Radio_TV_1.1\prxtbRad0.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2011-01-17 14:54 175912 ----a-w- c:\program files\ConduitEngine\prxConduitEngin0.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2011-02-02 02:17 1487240 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-02-02 1487240]
"{060a0a36-13dc-407d-b055-5a9accd8e083}"= "c:\program files\Radio_TV_1.1\prxtbRad0.dll" [2011-01-17 175912]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\prxConduitEngin0.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CLASSES_ROOT\clsid\{060a0a36-13dc-407d-b055-5a9accd8e083}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-02-02 1487240]
"{060A0A36-13DC-407D-B055-5A9ACCD8E083}"= "c:\program files\Radio_TV_1.1\prxtbRad0.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CLASSES_ROOT\clsid\{060a0a36-13dc-407d-b055-5a9accd8e083}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SsAAD.exe"="c:\progra~1\Sony\SONICS~1\SsAAD.exe" [2006-05-08 81920]
"PPWebCap"="c:\progra~1\ScanSoft\PAPERP~1\PPWebCap.exe" [2001-08-10 40960]
"MemDesktopToolApp"="c:\program files\Quicken Medical Expense Manager\MemDesktopToolApp.exe" [2007-10-09 75040]
"ccleaner"="c:\program files\CCleaner\CCleaner.exe" [2010-11-02 1862456]
"QuickenScheduledUpdates"="c:\program files\Intuit\Quicken\bagent.exe" [2009-10-15 87424]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-02-21 819200]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-02-21 970752]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"EPSON Stylus Photo 820 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE" [2002-04-10 74240]
"EPSON Stylus Photo 820 Series (Copy 1)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE" [2002-04-10 74240]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-08-11 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-08-12 81920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2010-12-27 274608]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Check for OneTouch Updates.lnk - c:\program files\Visioneer OneTouch\WiseUpdt.exe [2009-12-27 166518]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
Microsoft Find Fast.lnk - c:\program files\Microsoft Office\Office\FINDFAST.EXE [1998-4-7 111376]
Office Startup.lnk - c:\program files\Microsoft Office\Office\OSA.EXE [1998-4-7 51984]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-12-27 651264]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
.
R2 DisplayLinkService;DisplayLink Service;c:\program files\DisplayLink Core Software\DisplayLinkService.exe [6/26/2009 6:20 AM 447848]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\SITEAD~1\mcsacore.exe [12/25/2010 9:17 AM 88176]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [5/5/2010 6:59 PM 583360]
R3 DisplayLinkGA;DisplayLinkGA;c:\windows\system32\drivers\DisplayLinkGAport.sys [6/26/2009 6:20 AM 20736]
R3 DisplayLinkmirror;DisplayLinkmirror;c:\windows\system32\drivers\DisplayLinkmirrorport.sys [6/26/2009 6:20 AM 18944]
R3 GTICARD;GTICARD;c:\windows\system32\drivers\gticard.sys [10/23/2003 6:04 PM 76160]
S0 cerc6;cerc6; [x]
S3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2/28/2011 6:44 PM 183560]
S3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\drivers\DisplayLinkUsbPort.sys [1/20/2011 9:35 PM 20992]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 5:49 AM 227232]
S3 pmxscan;Visioneer USB Kernel;c:\windows\system32\drivers\usbscan.sys [12/27/2009 1:18 PM 8944]
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-30 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-2577880998-743576149-1861823787-500.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-11-05 19:33]
.
2011-04-30 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-2577880998-743576149-1861823787-500.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-11-05 19:33]
.
2011-04-30 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
- c:\program files\Ask.com\UpdateTask.exe [2011-02-02 02:17]
.
.
------- Supplementary Scan -------
.
Trusted Zone: intuit.com\ttlc
DPF: {00140000-B1BA-11CE-ABC6-F5B2E79D9E3F} - file:///D:/Scripts/LTOCX14N.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://secure.nwea.org/CACHE/stc/4/binaries/vpnweb.cab
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\jupy64wo.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=BABTDF&PC=BBLN&q=
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1253879194&rver=6.0.5285.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-us
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=LMW2&o=16046&locale=en_US&apn_uid=689C83EB-77B5-492E-B7B2-D0F472E4B100&apn_ptnrs=OE&apn_sauid=2DB1154A-65AA-4837-9E0D-63E282BA4392&apn_dtid=VIN007YYUS&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50370
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF - Ext: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\McAfee\SiteAdvisor
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: LimeWire Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-30 09:18
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2577880998-743576149-1861823787-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e3,38,7e,68,ef,4e,6a,46,a8,4c,bb,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,96,8f,69,14,e7,38,b3,4f,bd,e1,9b,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e3,38,7e,68,ef,4e,6a,46,a8,4c,bb,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e3,38,7e,68,ef,4e,6a,46,a8,4c,bb,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e3,38,7e,68,ef,4e,6a,46,a8,4c,bb,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3708)
c:\windows\system32\WININET.dll
c:\progra~1\mcafee\SITEAD~1\saHook.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\DisplayLink Core Software\DisplayLinkManager.exe
c:\program files\DisplayLink Core Software\DisplayLinkUI.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Microsoft\BingBar\SeaPort.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\system32\SearchIndexer.exe
c:\windows\system32\rundll32.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\progra~1\VISION~1\ONETOU~2.EXE
c:\program files\Intel\Wireless\Bin\Dot1XCfg.exe
.
**************************************************************************
.
Completion time: 2011-04-30 09:24:14 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-30 16:24
.
Pre-Run: 12,465,274,880 bytes free
Post-Run: 12,438,077,440 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - F42192A1E6488498D4250353994DD1AF

Malwarebytes

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6479

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/30/2011 10:25:27 AM
mbam-log-2011-04-30 (10-25-27).txt

Scan type: Quick scan
Objects scanned: 140291
Time elapsed: 4 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


ESET found nothing, so no log

#6 CatByte

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Posted 30 April 2011 - 08:05 PM

Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT


Posted Image Your Java is out of date.
Java™ 6 Update 21 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.



NEXT

Please post a fresh DDS Log and advise how your computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 dtabachnick

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Posted 01 May 2011 - 10:37 AM

It's running much better. There's still a bunch of crap he installed that I should remove, but it appears the nasty bugs are gone. AVG scan was clean too. Thank you!!

Attached Files



#8 CatByte

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Posted 01 May 2011 - 10:54 AM

Hi

Just some housekeeping to do now,

Please do the following:


P2P - I see you have P2P software Limewire installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It likely contributed to your current situation. This page will give you further information.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
Please see this topic for more information:
Perils of P2P File Sharing.
I would strongly recommend that you uninstall this/these now. You can do so via Control Panel >> Add or Remove Programs.


NEXT


You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 dtabachnick

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Posted 01 May 2011 - 12:58 PM

Everything done. Thanks again. Can't uninstall ComboFix since it thinks AVG is installed, but that's not a big deal.

#10 CatByte

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Posted 01 May 2011 - 02:17 PM

Hi,

You need to uninstall ComboFix properly, it performs important clean up routines behind the scenes

try the stand alone uninstaller

Download the ComboFix Uninstaller from here

Double click the icon to run it and follow the prompts

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 CatByte

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Posted 06 May 2011 - 05:58 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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