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My Toshiba Laptop is seriously ill


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#1 NANMCCUNE

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Posted 27 April 2011 - 11:53 AM

I have a Toshiba Satellite laptop with Windows 7 OS. I have some sort of virus that will not let me boot, except in safe mode; and then it takes 10 minutes to get booted up. I uninstalled and tried to reinstall Kaspersky Antivirus 2011, but it says it can't install because a virus is present. However, AVG and Symantec did not find anything when I scanned the harddrive from an uninfected computer. Sorry, I ran Combo Fix before I read not to, but I'm not certain what, if anything,it did. I also ran Hijack this, and am attching my log file in hopes that someone can help me! I have not fixed anything that Hijack This found.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:07:31 AM, on 4/27/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Safe mode with network support

Running processes:
C:\windows\system32\ctfmon.exe
C:\windows\Explorer.exe
E:\HT.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = ${URL_STARTPAGE}
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MyTOSHIBA] "C:\Program Files\TOSHIBA\My Toshiba\MyToshiba.exe" /AUTO
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Startup: IMVU.lnk = Eriisu\AppData\Roaming\IMVUClient\IMVUQualityAgent.exe
O4 - Startup: setup_9.0.0.722_21.04.2011_14-54.lnk = C:\Users\Eriisu\Desktop\Virus Removal Tool\setup_9.0.0.722_21.04.2011_14-54\startup.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

--
End of file - 6855 bytes

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#2 m0le

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Posted 05 May 2011 - 08:28 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 NANMCCUNE

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Posted 06 May 2011 - 06:34 AM

Yes, I do still need help. This laptop is driving me nuts!

Thank You for Replying!

#4 m0le

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Posted 06 May 2011 - 08:13 PM

Okay, can you retrieve the Combofix log

Please go to Start >Run > and copy/paste the following, then press Enter

C:\QooBox\ComboFix-quarantined-files.txt

A log file should open. Please post that in your next reply.
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#5 NANMCCUNE

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Posted 07 May 2011 - 08:36 AM

I have to tell you that running combofix was a huge mistake. My computer got much worse after I ran it! I am answering from a different laptop. Here is the log:

2011-04-20 17:50:03 . 2011-04-20 17:50:03 910 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-AVP.reg.dat
2011-04-13 16:14:20 . 2011-04-13 16:14:20 602 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-TPwrMain.reg.dat
2011-04-13 16:14:20 . 2011-04-13 16:14:20 890 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-TOY5KNQ8OC.reg.dat
2011-04-13 16:14:20 . 2011-04-13 16:14:20 600 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-TosWaitSrv.reg.dat
2011-04-13 16:14:20 . 2011-04-13 16:14:20 578 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-Teco.reg.dat
2011-04-13 16:14:20 . 2011-04-13 16:14:20 878 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-SynTPEnh.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 860 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-smss32.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 612 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-SmoothView.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 836 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-SAV.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 904 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-My Security Wall.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 916 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-LosAlamos.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 616 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-jejolufiy.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 936 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-Evalegub.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 906 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-EA Core.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 934 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-Alogexasux.reg.dat
2011-04-13 16:14:19 . 2011-04-13 16:14:19 608 ----a-w- C:\Qoobox\Quarantine\Registry_backups\MSConfigStartUp-00TCrdMain.reg.dat
2011-04-13 16:14:14 . 2011-04-13 16:14:14 157 ----a-w- C:\Qoobox\Quarantine\Registry_backups\SharedTaskScheduler-{23cb6eec-dd0f-40ca-a725-4d9082e112ee}.reg.dat
2011-04-13 16:14:09 . 2011-04-13 16:14:09 473 ----a-w- C:\Qoobox\Quarantine\Registry_backups\Toolbar-{ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F}.reg.dat
2011-04-13 16:14:09 . 2011-04-13 16:14:09 172 ----a-w- C:\Qoobox\Quarantine\Registry_backups\Toolbar-Locked.reg.dat
2011-04-13 16:14:08 . 2011-04-13 16:14:08 434 ----a-w- C:\Qoobox\Quarantine\Registry_backups\BHO-{ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F}.reg.dat
2011-04-13 16:12:36 . 2011-04-20 17:47:04 16,314 ----a-w- C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2011-04-13 15:59:17 . 2011-04-20 17:36:15 215 ----a-w- C:\Qoobox\Quarantine\catchme.log
2010-07-22 00:36:34 . 2010-07-22 00:36:34 5,954 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Local\{F5B8A67A-794E-4E69-B2B0-AE550B4728BE}\chrome\content\overlay.xul.vir
2010-07-22 00:36:34 . 2010-07-22 00:36:35 2,086 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Local\{F5B8A67A-794E-4E69-B2B0-AE550B4728BE}\chrome\content\_cfg.js.vir
2010-07-22 00:36:34 . 2010-07-22 00:36:34 764 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Local\{F5B8A67A-794E-4E69-B2B0-AE550B4728BE}\install.rdf.vir
2010-07-22 00:36:34 . 2010-07-22 00:36:34 122 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Local\{F5B8A67A-794E-4E69-B2B0-AE550B4728BE}\chrome.manifest.vir
2010-02-18 16:13:14 . 2010-02-18 00:59:51 184 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Roaming\Control Manager\settings.ini.vir
2010-02-18 00:38:10 . 2011-04-13 15:02:49 290 ----a-w- C:\Qoobox\Quarantine\C\Windows\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job.vir
2010-02-18 00:38:08 . 2011-04-13 15:02:52 242 ----a-w- C:\Qoobox\Quarantine\C\Windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job.vir
2010-01-25 19:43:52 . 2010-01-25 19:43:52 178,919 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Roaming\Control Manager\faq\images\10.png.vir
2010-01-25 19:43:32 . 2010-01-25 19:43:32 138,334 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Roaming\Control Manager\faq\images\09.png.vir
2010-01-25 19:43:26 . 2010-01-25 19:43:26 42,753 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Roaming\Control Manager\faq\images\08.png.vir
2010-01-25 19:43:18 . 2010-01-25 19:43:18 45,779 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Roaming\Control Manager\faq\images\07.png.vir
2010-01-25 19:43:08 . 2010-01-25 19:43:08 48,347 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Roaming\Control Manager\faq\images\06.png.vir
2010-01-25 19:43:02 . 2010-01-25 19:43:02 53,967 ----a-w- C:\Qoobox\Quarantine\C\Users\Eriisu\AppData\Roaming\Control Manager\faq\images\05.png.vir
2009-09-02 21:47:47 . 2009-07-30 02:08:20 4,096 ----a-w- C:\Qoobox\Quarantine\C\Windows\System32\Thumbs.db.vir

#6 m0le

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Posted 07 May 2011 - 08:52 AM

My computer got much worse after I ran it! I am answering from a different laptop.


How did the Combofix program affect the laptop?


Please run MBAM and SAS on the machine

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#7 NANMCCUNE

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Posted 07 May 2011 - 09:36 AM

I have already ran both of them from a clean computer while connecting the HD through a usb before running combofix. SAS did not find anything but tracking cookies and Malware bytes runs part way through and freezes. However, as per your instructions, I have installed and am running them both again now. I have always warned others not to use combofix because it could kill your computer, but got desparate and went against my own advise. I had the computer to a state that it booted normally, just a little slow but internet explorer would not display pages. After running combofix, I cannot boot normally without using msconfig and selecting diagnostic. Otherwise, windows loads to the point where I enter my password to log in, then only loads to a black screen. I have even waited overnight to see if it eventually loads the desktop, but it never does. I can boot into safe mode with networking but it still takes about 15 minutes to load to the desktop. I will post the MBAM and SAS logs as soon as they are done running:

#8 NANMCCUNE

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Posted 08 May 2011 - 07:59 PM

Ok, Malwarebytes finally finished. Here are the logs:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/07/2011 at 12:30 PM

Application Version : 4.52.1000

Core Rules Database Version : 7009
Trace Rules Database Version: 4821

Scan type : Complete Scan
Total Scan Time : 02:17:34

Memory items scanned : 372
Memory threats detected : 0
Registry items scanned : 10156
Registry threats detected : 0
File items scanned : 22257
File threats detected : 8

Adware.Tracking Cookie
C:\Users\Eriisu\AppData\Roaming\Microsoft\Windows\Cookies\eriisu@clickbank[1].txt
C:\Users\Eriisu\AppData\Roaming\Microsoft\Windows\Cookies\eriisu@doubleclick[1].txt
C:\Users\Eriisu\AppData\Roaming\Microsoft\Windows\Cookies\eriisu@quizilla.teennick[2].txt
C:\Users\Eriisu\AppData\Roaming\Microsoft\Windows\Cookies\eriisu@teennick[1].txt
C:\Users\Eriisu\AppData\Roaming\Microsoft\Windows\Cookies\eriisu@imrworldwide[2].txt
C:\Users\Eriisu\AppData\Roaming\Microsoft\Windows\Cookies\eriisu@ads.bleepingcomputer[1].txt
C:\Users\Eriisu\AppData\Roaming\Microsoft\Windows\Cookies\eriisu@www.googleadservices[1].txt

Malware.Trace
C:\windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6526

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

5/8/2011 8:53:49 PM
mbam-log-2011-05-08 (20-53-49).txt

Scan type: Full scan (C:\|H:\|)
Objects scanned: 282191
Time elapsed: 21 hour(s), 47 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\Users\Eriisu\AppData\Roaming\control manager (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq\images (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\my security wall (Rogue.MySecurityWall) -> Quarantined and deleted successfully.

Files Infected:
c:\Windows\Tasks\{66ba574b-1e11-49b8-909c-8cc9e0e8e015}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\settings.ini (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq\images\05.png (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq\images\06.png (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq\images\07.png (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq\images\08.png (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq\images\09.png (Rogue.ControlManager) -> Quarantined and deleted successfully.
c:\Users\Eriisu\AppData\Roaming\control manager\faq\images\10.png (Rogue.ControlManager) -> Quarantined and deleted successfully.

#9 m0le

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Posted 09 May 2011 - 07:11 AM

So we now have a full run of MBAM which is very encouraging. Please scan online with ESET

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
If no log is generated that means nothing was found. Please let me know if this happens.
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#10 m0le

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Posted 11 May 2011 - 07:40 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#11 NANMCCUNE

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Posted 12 May 2011 - 02:49 PM

Sorry it's taking so long. I had some trouble getting ESET to run. Internet Explorer would stop working and close every time ESET tried to run. I ended up getting it to run using Safari browser, but then after running for 26 hours and at the last I checked there were 7 infected files of Win32 variants, then my laptop bluescreened and would not boot. I ran chkdsk and fixed the boot problem from another computer, but now Safari would stop working as soon as ESET started to run again. I installed Firefox and the ESET scan is now 20:57:50 into running again. I will post as soon as it finishes, crossing my fingers!

#12 m0le

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Posted 12 May 2011 - 05:04 PM

Let me know if it tanks again :)
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#13 NANMCCUNE

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Posted 13 May 2011 - 06:22 AM

Ok, aparently the scan did finish and remove the infected files last time. The scan finally finished overnight and showed 0 threats found. However, when I looked in manage quarantine, the 7 files that it found last time were in there. They were all in the Sun\Java folders. I do not know where to look for the scan log, and there was not an option to go to it before I closed the program.

#14 m0le

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Posted 13 May 2011 - 01:32 PM

That's okay, if they were all in the Sun/Java folders they are all cached, effectively accidental copies of the file which have been stotred in Java. They have been removed so that ends their threat.

How is the laptop performing now?
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#15 NANMCCUNE

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Posted 16 May 2011 - 06:41 AM

Tanked again and I had to do the chkdsk again. Seems to be a little better now! Anything else I should do?




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