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Possibly infected


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8 replies to this topic

#1 Lori315

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Posted 27 April 2011 - 11:41 AM

Hi Guys!!

Just a quick note because I am not sure how to proceed here :whistle:

I have an EMachines desktop running Windows 7

Avast Anti-virus and I also run CCleaner.

320GB hard drive/2gig ram/Dual core Intel Celeron 3.2GHz

Computer has been very slow problems loading pages and I think some of my daughter games

(HP games & Wild tangent) could be part of it but not sure.

Anyway,heard from my hubby you may not look at HJT log's anymore so I'll wait on what you need me

to do next.

Thanks guys! :thumbup2:

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#2 coles1mom

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Posted 27 April 2011 - 06:32 PM

Hi Lori315,

Start with malwarebytes http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial The free version will work fine.

#3 boopme

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Posted 27 April 2011 - 10:43 PM

Please post the scan log for review.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Lori315

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Posted 28 April 2011 - 01:11 PM

her you go guys..
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6463

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

4/28/2011 2:05:12 PM
mbam-log-2011-04-28 (14-05-03).txt

Scan type: Full scan (C:\|Q:\|)
Objects scanned: 321759
Time elapsed: 29 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files (x86)\emachines games\Birdies\Birdies.exe (Trojan.Downloader) -> No action taken.

#5 boopme

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Posted 28 April 2011 - 02:21 PM

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How is it running after this?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Lori315

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Posted 28 April 2011 - 05:51 PM

Hi Boopme!

Yes, it is running much better I think. Seems to be loading pages much quicker. I noticed a smoother restart/load-up as well. :thumbup2:
Here is the log from the ESETscan finding 2 more things. Do I need to do anything else?

Thanks for the help! :thumbsup:

C:\Users\lori\Downloads\speedupmypc(2).exe Win32/SpeedUpMyPC application deleted - quarantined
C:\Users\lori\Downloads\speedupmypc.exe Win32/SpeedUpMyPC application deleted - quarantined

#7 boopme

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Posted 28 April 2011 - 08:02 PM

Excellent! Avoid using tools like SpeedUpMyPC and Registry cleaners/Optimizers. They really do more harm than good.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Lori315

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Posted 29 April 2011 - 11:15 AM

:clapping: Awesome it seems like new again! :thumbsup:

Thanks for all the help :busy:

#9 boopme

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Posted 29 April 2011 - 07:55 PM

Our pleasure !! :flowers:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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