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Infected with hard disk drive virus


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#1 iliketwiglets

iliketwiglets

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Posted 27 April 2011 - 06:08 AM

Hi,

I'm new to forum posting, and was recommended bleeping computer by a friend when I requested his help today.

I seem to have a virus or some sort of malware that has infected my computer, leaving me unable to access task manager or any program files.

(Start > All Programs is completely blank)

I've looked on various other forums and have noticed it isn't a rare problem, and most of the posts have been in the March/April 2011 period.

So far I've:
1) gone into safe mode, accessed avast, removed what I thought was the majority of the virus
2) tried numerous system restores, but without success
3) looked at forum posts concerning editing the registry. I've had a look and the defaults seem normal.

I'd appreciate any help that could get me out of this mess.

Thank you.


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#2 coles1mom

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Posted 27 April 2011 - 06:59 PM

Hi iliketwiglets,

Try malwarebytes http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial Good Luck




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