Posted 27 April 2011 - 02:12 AM
my husband's home office computer, used for CAD drawings and the main source or our income, was infected with a malicious something (because my daughter used it to download stuff) and though I was able to somewhat remove it, it has caused major problems to the system overall...the printers have disappeared entirely (though the hardware manager still sees it), the volume, email,browsers are wonky ...the printer is a big deal for us, since he can't even get the CAD program to format a drawing so he can save it as a pdf. On top of this, my friend recommended I run combofix (in safemode w/network) before I found this site, and I may have made things worse. I'm at a complete loss. Can anyone help?