Posted 26 April 2011 - 11:36 PM
I know what you are thinking. It's a problem of setting associations, right? I assure you, I have already checked this. Let me fill you in. I work in the Online Learning office of a local community college. A student brought her laptop in today because she was not able to open a .doc file that she needed for an online class. When a coworker of mine checked her system, she found that the student had been using a trial version of Office 2010 that came with the laptop and had since expired. My coworker then downloaded OpenOffice 3.3 and set the association for .doc files for OpenOffice Writer. Now, when we try to open the linked .doc files in the online course material, we get a message across the bottom of the browser screen (Sorry, the laptop is running Windows 7, IE8) saying that it is downloading the file and a loading bar. The loading bar never turns green, although we do get a rotating blue circle next to the cursor. After a period of time that will last anywhere from five seconds to maybe twenty seconds, the blue circle goes away and it says "Done" in the bottom left part of the screen. Problem is, nothing opens up. I did find out while looking into something else that Writer is showing open in Task Manager, but it never opens an active window. We can right click on the link and save the file to the desktop and open the file from there. But I really want to know why we can't just open the file directly from the link. If anybody out there has any information on this I would greatly appreciate it. Thank you in advance.
P.S. I did try to open the file on a different computer and I did not have a problem. Also, would trying the link in Firefox or maybe using LibreOffice help instead? Just some things I am pondering... Thanks again.