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infected with trojan and redirect


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3 replies to this topic

#1 sunfun

sunfun

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  • 2 posts
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  • Local time:12:51 PM

Posted 26 April 2011 - 04:55 PM

Trojan and redirects have taken over. Windows 7 wont shut down and wont boot without going thru the safe mode screen. I did defogger and dds but the gmer links wouldnt open so i couldnt download that. here are the logs from the dds:


DDS (Ver_11-03-05.01) - NTFSx86
Run by roger at 16:29:46.58 on Tue 04/26/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.1022.266 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\Companion\Installs\cpn0\ytbb.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\roger\Desktop\dds.scr
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn0\YTNavAssist.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GR469A~1.DLL
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
StartupFolder: c:\users\roger\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GRA32A~1.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GR469A~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32464]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-2-10 296400]
R1 SASDIFSV;SASDIFSV;c:\users\roger\appdata\local\temp\superantispyware\sasdifsv.sys [2011-4-25 12872]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-2-15 7421280]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 21968]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2007-8-3 9344]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2007-8-3 14720]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-12-3 947528]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-2-6 1343400]
.
=============== Created Last 30 ================
.
2011-04-26 18:12:59 -------- d-----w- c:\users\roger\appdata\local\Safe mirror
2011-04-26 18:10:27 -------- d-----w- c:\program files\Cobian Backup 10
2011-04-26 02:57:18 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-04-26 02:57:17 -------- d-----w- c:\users\roger\appdata\roaming\SUPERAntiSpyware.com
2011-04-26 02:16:10 -------- d-----w- c:\windows\wCleanup
2011-04-26 02:06:42 -------- d-----w- c:\users\roger\appdata\roaming\GlarySoft
2011-04-26 01:34:25 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-26 01:34:25 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-26 01:34:25 -------- d-----w- c:\users\roger\appdata\roaming\Malwarebytes
2011-04-26 01:34:24 -------- d-----w- c:\progra~2\Malwarebytes
2011-04-23 22:30:19 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\backup\mpengine.dll
2011-04-23 22:30:16 7071056 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{64c5e5df-6611-4f09-ba5d-45a7bb5165af}\mpengine.dll
2011-04-23 18:28:34 -------- d-----w- c:\progra~2\AVG Security Toolbar
2011-04-15 15:19:16 -------- d-----w- c:\windows\system32\%APPDATA%
2011-03-30 22:17:06 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2011-03-29 15:40:22 -------- d-----w- c:\program files\common files\xing shared
2011-03-29 15:39:56 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-03-29 15:39:55 499712 ----a-w- c:\windows\system32\msvcp71.dll
.
==================== Find3M ====================
.
2011-02-19 05:33:11 802304 ----a-w- c:\windows\system32\FntCache.dll
2011-02-19 05:32:48 1074176 ----a-w- c:\windows\system32\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-02-02 23:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 16:38:23.81 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/3/2010 6:49:23 PM
System Uptime: 4/26/2011 1:26:35 PM (3 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel® Core™2 CPU T7200 @ 2.00GHz | N/A | 1000/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 93 GiB total, 63.885 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Mass Storage Controller
Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_81E6104D&REV_00\4&10ADF590&0&22F0
Manufacturer:
Name: Mass Storage Controller
PNP Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_81E6104D&REV_00\4&10ADF590&0&22F0
Service:
.
==== System Restore Points ===================
.
RP39: 4/22/2011 11:39:41 PM - Installed AVG 2011
RP40: 4/23/2011 8:51:49 AM - Removed AVG 2011
RP41: 4/23/2011 8:54:19 AM - Removed AVG 2011
RP42: 4/23/2011 8:56:17 AM - Removed AVG 2011
RP43: 4/23/2011 1:26:51 PM - Installed AVG 2011
.
==== Installed Programs ======================
.
.
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.0.1)
AVG 2011
Cobian Backup 10
Full Tilt Poker
FXCM Trading Station
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
NVIDIA Drivers
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
4/26/2011 10:40:20 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
4/26/2011 10:39:20 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/26/2011 10:38:20 AM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/26/2011 10:00:56 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x853367b0, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042611-42625-01.
4/26/2011 1:27:49 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
4/26/2011 1:27:41 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASKUTIL
4/25/2011 9:33:05 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
4/25/2011 9:33:01 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
4/25/2011 9:33:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
4/25/2011 9:33:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
4/25/2011 9:32:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
4/25/2011 9:32:43 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
4/25/2011 9:32:35 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx86 Avgmfx86 discache spldr Wanarpv6
4/25/2011 9:24:04 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x9aa63a00, 0x00000002, 0x00000000, 0x831a2fb6). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042511-42609-01.
4/25/2011 5:11:31 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
4/25/2011 4:55:26 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x853367b0, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042511-37343-01.
4/25/2011 12:36:13 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000e4 (0x00000001, 0x88d2fca8, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042511-37328-01.
4/25/2011 11:08:25 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/24/2011 9:28:35 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 2 time(s).
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/24/2011 9:28:34 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Themes service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Task Scheduler service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The System Event Notification Service service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The IP Helper service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Group Policy Client service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 3 time(s).
4/24/2011 8:34:07 AM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The pipe has been ended.
4/24/2011 8:20:46 AM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/24/2011 8:12:46 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x85336538, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042411-38906-01.
4/24/2011 7:49:41 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xc0000005, 0x829023e1, 0x88d1bb50, 0x88d1b730). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042411-41421-01.
4/24/2011 7:28:58 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x85336630, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042411-39906-01.
4/24/2011 6:18:58 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x9a991a00, 0x00000002, 0x00000000, 0x82fa2fb6). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042411-34062-01.
4/24/2011 5:58:32 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/23/2011 9:09:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
4/23/2011 9:04:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
4/23/2011 9:04:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
4/23/2011 9:03:58 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx86 Avgmfx86 Avgtdix DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf
4/23/2011 9:03:54 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
4/23/2011 9:03:54 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/23/2011 9:03:54 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/23/2011 9:03:54 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/23/2011 9:03:54 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/23/2011 9:03:53 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/23/2011 9:03:53 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/23/2011 9:03:53 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
4/23/2011 9:03:53 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
4/23/2011 9:03:53 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/23/2011 9:03:52 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x85337578, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042311-36140-01.
4/23/2011 6:48:05 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x8432f450, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042311-56421-01.
4/23/2011 6:41:40 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
4/23/2011 6:41:40 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
4/23/2011 12:11:34 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.
4/23/2011 12:11:34 AM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/23/2011 10:56:37 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
4/23/2011 1:32:31 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x85333720, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042311-61312-01.
4/23/2011 1:01:43 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x8432f220, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042311-33437-01.
4/22/2011 9:24:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Winmgmt service.
4/22/2011 9:24:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
4/22/2011 9:22:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ProfSvc service.
4/22/2011 9:22:54 PM, Error: Service Control Manager [7000] - The User Profile Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 9:22:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
4/22/2011 9:22:24 PM, Error: Service Control Manager [7000] - The System Event Notification Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 9:21:54 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Windows Management Instrumentation service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 9:21:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.
4/22/2011 9:21:24 PM, Error: Service Control Manager [7000] - The Group Policy Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 9:20:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EapHost service.
4/22/2011 9:20:54 PM, Error: Service Control Manager [7000] - The Extensible Authentication Protocol service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 9:19:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Themes service.
4/22/2011 9:19:54 PM, Error: Service Control Manager [7000] - The Themes service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 9:19:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
4/22/2011 9:18:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
4/22/2011 9:18:54 PM, Error: Service Control Manager [7000] - The Task Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 9:18:24 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Background Intelligent Transfer Service service, but this action failed with the following error: An instance of the service is already running.
4/22/2011 9:18:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AeLookupSvc service.
4/22/2011 9:18:24 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 8:22:59 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x85336630, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042211-41812-01.
4/22/2011 7:43:21 PM, Error: Service Control Manager [7022] - The Server service hung on starting.
4/22/2011 7:43:21 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: After starting, the service hung in a start-pending state.
4/22/2011 7:36:41 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
4/22/2011 7:36:41 PM, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/22/2011 6:56:11 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x853367b0, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042211-55453-01.
4/22/2011 6:27:03 PM, Error: Service Control Manager [7000] - The Diagnostic System Host service failed to start due to the following error: The client of a component requested an operation which is not valid given the state of the component instance.
4/22/2011 6:15:46 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The client of a component requested an operation which is not valid given the state of the component instance.
4/22/2011 11:29:33 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x00000001, 0x00000006, 0x85737d18, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042211-78328-01.
4/22/2011 11:05:21 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
4/22/2011 11:05:21 PM, Error: Service Control Manager [7000] - The Windows Update service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/21/2011 11:08:22 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
.
==== End Of File =========================

I have tried to restore but the restore points have disappeared. I have to power down to shut windows down. I have run scans from AVG and it says i have a couple trojans but they are inaccessable and cant be fixed. Hope someone can help, thanks

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 May 2011 - 11:51 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 07 May 2011 - 02:45 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:01:51 PM

Posted 10 May 2011 - 12:23 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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