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Cannot print correctly


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#1 3ric

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Posted 26 April 2011 - 04:01 PM

I have a Canon iR5050 networked onto a Macbook Pro (brand new). When I print from it, the document is sent to the printer, but keeps selecting the wrong tray. I have manually selected the tray when printing, and saved the settings, but it still keeps choosing the wrong tray (3rd tray, with legal sized paper). What am I doing wrong? How can I fix this? Thanks!

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#2 JoliCiel

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Posted 15 May 2011 - 11:14 PM

What is your OS (10.4,10.5,10.6)?
When you say networked, is it wired or wireless?


#3 3ric

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Posted 16 May 2011 - 06:27 AM

I just updated to the newest version of snow leopard. Also, the printer is wired, the laptop is wireless




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