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Windows Installer Error Event ID 1014

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#1 thawee


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  • Local time:11:47 AM

Posted 26 April 2011 - 02:37 PM


I am trying to help my friend with is computer, and I have exhausted my own knowledge on how to resolve the issue.

He is getting a "Windows Installer Error" when he tries to launch .msi files.

What I have done:

1) Check to see if service was running. (Services.msc - Windows Installer)
2) Msconfig, shows the service has (Stopped)
3) I have tried msiexec /unregister + /regserver
4) Checked the system files with sfc - Nothing reported corrupted
5) Exported, and Deleted - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions
6) Checked for the following keys:

HKEY_LOCAL_MACHINE \Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
HKEY_LOCAL_MACHINE \System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

I didn't find them.

Can anyone help shed some light on this for me.

P.s. does anyone know how to re-install "Windows Installer 5.0"

Thanks in Advance,


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