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Browser Hijack/svchost.exe


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2 replies to this topic

#1 Weber35

Weber35

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Posted 26 April 2011 - 02:32 PM

Hey guys, this is my first post on the forum. Thanks for taking the time to help me with this.

Background:
It started with a browser hijack that basically redirected any of my google searches. I ran Ad-Aware and Spybot several times, including in safe mode. Something is still wrong, most visibly is a instance of svchost.exe running at 100% periodically. My browser also randomly redirects and has some pop-ups. Interestingly, I am unable to load the Windows Update page. My MSConfig appears after every restart, although I didn't make any changes. IE/Firefox won't run on first attempt after start-up, an instance of it will hide in the processes pane, 2nd attempt will open it. Funky stuff.

Standing by with additional information if needed. Thanks again for your help.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Weber at 23:58:56.65 on Mon 04/25/2011
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.567 [GMT -5:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\I8kfanGUI\I8kfanGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Cisco\Cisco NAC Agent\NACAgent.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Weber\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.usd.edu/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [i8kfangui] c:\program files\i8kfangui\I8kfanGUI.exe /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: microsoft.com\windowsupdate
DPF: {4D2D3A17-9B46-483C-A5F4-1DC471080009} - hxxps://usd-cas.usd.edu/auth/taweb.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1250722062524
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {E5FC8B03-69A3-45DB-9A45-9EBCB50B2649} = 24.220.0.10,24.220.0.11
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - c:\program files\coreftp\pftpns.dll
Notify: AtiExtEvent - Ati2evxx.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\weber\applic~1\mozilla\firefox\profiles\dfcjvr38.default\
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: XULRunner: {228135AC-88AD-495D-A827-B6E22CB1ABCE} - c:\documents and settings\weber\local settings\application data\{228135AC-88AD-495D-A827-B6E22CB1ABCE}
FF - Ext: uTools: utools@k3ltic.com - %profile%\extensions\utools@k3ltic.com
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-3-30 64512]
R1 fanio;FanIO driver;c:\windows\system32\drivers\fanio.sys [2010-1-20 14464]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-2-26 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-2-26 108392]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-3-30 2146496]
R2 NACAgent;Cisco NAC Agent;c:\program files\cisco\cisco nac agent\NACAgent.exe [2010-2-5 742144]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-2-26 2440120]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-1 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110424.002\NAVENG.SYS [2011-4-24 86136]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110424.002\NAVEX15.SYS [2011-4-24 1393144]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-4-6 16968]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-3-30 15232]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]
.
=============== Created Last 30 ================
.
2011-04-18 22:12:43 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-04-18 22:12:39 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-04-08 06:20:26 -------- d-----w- c:\docume~1\weber\locals~1\applic~1\{228135AC-88AD-495D-A827-B6E22CB1ABCE}
2011-04-07 04:00:56 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-07 04:00:43 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-04-07 03:56:32 0 ----a-w- c:\windows\Rxiqeb.bin
2011-03-31 02:37:57 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-31 02:37:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-03-31 02:29:03 -------- d-----w- c:\program files\Garmin
2011-03-30 16:35:25 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-03-30 15:57:31 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-03-30 15:57:25 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-03-30 15:53:38 -------- d-----w- c:\docume~1\weber\locals~1\applic~1\Sunbelt Software
2011-03-30 15:49:44 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{9937DA50-1322-492A-A1C8-1911CDD1BD57}
2011-03-30 15:49:24 -------- d-----w- c:\program files\Lavasoft
2011-03-29 16:34:48 0 ----a-w- c:\docume~1\weber\applic~1\7C9.exe
2011-03-29 15:58:12 0 ----a-w- c:\docume~1\weber\applic~1\77C.exe
2011-03-29 04:31:05 119296 --sha-r- c:\windows\system32\esentprff.dll
2011-03-28 23:14:24 0 ----a-w- c:\docume~1\weber\applic~1\4F.exe
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST9250410AS rev.0002SDM1 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x89CF5439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x89cfb7d0]; MOV EAX, [0x89cfb84c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x89D16AB8]
3 CLASSPNP[0xBA108FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\00000078[0x89DB1F18]
5 ACPI[0xB9E74620] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x89D1A940]
\Driver\atapi[0x89D13950] -> IRP_MJ_CREATE -> 0x89CF5439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST9250410AS_____________________________0002SDM1#5&19c84639&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x89CF527F
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 0:01:30.09 ===============

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#2 SweetTech

SweetTech

    Agent ST


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Posted 03 May 2011 - 04:09 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________


Posted Image One or more of the identified infections is a backdoor trojan and password stealer.

This type of infection allows hackers to access and remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.
If you do any banking or other financial transactions on the PC or if it contains any other sensitive information, then from a clean computer, change all passwords where applicable.
It would also be wise to contact those same financial institutions to appraise them of your situation.


I highly suggest you take a look at the two links provided below:
1. How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?
2. When should I re-format? How should I reinstall?


We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



NEXT:



Running TDSSKiller

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image

  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Edited by SweetTech, 03 May 2011 - 04:09 PM.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 06 May 2011 - 11:25 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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