Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Audio ads, and script errors galore!


  • This topic is locked This topic is locked
13 replies to this topic

#1 DaSalmon

DaSalmon

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 26 April 2011 - 12:35 PM

I went over to my parent's house the other day, and they told me they were having computer problems. I decided to take a look a bit later. When I did I was pretty surprised. They had some kind of virus playing audio ads through the speakers, and non-stop pop up script errors: "An error has occurred on this page... hxxp://blogmlb.smacchat.com/"

I've downloaded AVG, and Trend Micro, but neither found anything. I also tried Spybot, and Malwarebytes, but only Spyboy found some things. I fixed them with it, but nothing changed and now it finds nothing. I don't know what else to do!

Also I can use firefox or opera, but I cannot use the IE browser or Avant Browser as they cannot browse the web.

Edited by Orange Blossom, 27 April 2011 - 04:38 PM.
Moved from Vista to Am i Infected. ~ hamluis Deactivated link. ~ OB


BC AdBot (Login to Remove)

 


#2 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 27 April 2011 - 09:29 PM

Bump!

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:07 AM

Posted 27 April 2011 - 10:31 PM

Hello can we run these and get some logs?

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 01 May 2011 - 04:13 AM

I'm scanning with Malwarebytes(already had it actually.) It hasn't been finding anything, but I'll update and try again. Also I cannot for the life of me get that tdsskiller.exe to run. I tried everything you said, but nothing happens when I try to run it.

Thanks very much for the help! I'll post back with what Malwarebyte finds once it's done.

#5 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 01 May 2011 - 06:27 AM

Malwarebytes found nothing. =(

What should I do now?

#6 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 02 May 2011 - 01:56 AM

Bump!

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:07 AM

Posted 03 May 2011 - 04:30 PM

hello,sorry I was ill for 3 days. TDSS found nothing either?

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 08 May 2011 - 12:13 AM

Thanks again! It found some things! Here's the scan log:

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.url Win32/Adware.ADON application cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\mp3mymp3install.exe multiple threats deleted - quarantined
C:\Users\Danny\Desktop\Desktop 2009\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\DDT\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\DDT\PowerPak Backup\Mario Editor\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\DDT\PowerPak Backup\Mario Editor\NesterJ\nj051b_en\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\Everyting Reary\nj051b_en\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\Mario Editor\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\Mario Editor\NesterJ\nj051b_en\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\NesterJ\nj051b_en\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\wadads\Mario Editor\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\wadads\Mario Editor\NesterJ\nj051b_en\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Danny\Desktop\Desktop 2009\yy-me-e\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Marty\Desktop\Desktop 1\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Marty\Desktop\Desktop 1\nj051b_en\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Marty\Desktop\DESKTOP MARTY\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined
C:\Users\Marty\Desktop\nj051b_en\nesterJ.exe probably a variant of Win32/Rbot.MOUFPZM trojan cleaned by deleting - quarantined

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:07 AM

Posted 08 May 2011 - 07:03 PM

Hello, how is it now? Those infections steal passwords,creditcard info.
If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 08 May 2011 - 10:31 PM

I will change my passwords as soon as I can. Man so many passwords to change! I don't really have a choice as from time to time I have to use this computer.

Let me do a reboot here and see if I get any more pop ups and audio ads. So far so good!

Edited by DaSalmon, 08 May 2011 - 10:51 PM.


#11 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 08 May 2011 - 11:16 PM

Nope, after rebooting I immediately got an audio ad. =(

Haven't seen a script error yet though.

Edited by DaSalmon, 08 May 2011 - 11:17 PM.


#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:07 AM

Posted 09 May 2011 - 10:02 AM

Ok, I suspect we have a deeper infection. Maybe a Bootkit.. We are going to move to the DDS log forum and have them find and clean this. Let me ask you if a Reformat would be to difficult as this guarantees you are clean and your passwords/banking is safe.

To clean..
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 DaSalmon

DaSalmon
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:07 AM

Posted 12 May 2011 - 02:14 PM

Ok I got Gmer to run, and I ran the DDS thing. Here's a link to the new thread: http://www.bleepingcomputer.com/forums/topic396981.html

Also I've still been getting internet explorer script ads.... ugh

#14 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:07 AM

Posted 12 May 2011 - 03:00 PM

Thank you.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users