If you have an issue or problem you would like to discuss, it's best to start your own topic
. Doing that helps to avoid the confusion
that often occurs when trying to help two or more members at the same time in the same thread. Even if your problem is similar to the original poster's problem, the solution could be different based on the kind of hardware, software, system requirements, etc. you are using and the presence of other malware. Further, posting for assistance in someone else's topic is not considered proper forum etiquette.
I have moved (split away) your ComboFix log
to the Virus, Trojan, Spyware, and Malware Removal Logs forum
as they are not permitted
in this forum.
Please go here
, click on the Options
button in the upper right corner of that thread and choose Track this topic
. Subscribe to that topic to ensure you are notified when a helper replies.
Now that your log is posted, you should NOT make further changes to your computer
(install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere
. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion
for the member assisting you and could complicate the malware removal process or make things worst
which would extend the time it takes to clean your computer.
From this point on the Malware Response Team should be the only members that you take advice from
, until they have verified your log as clean so there is no need to start a new topic
.Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.