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Malware woes, windows fixdisk

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2 replies to this topic

#1 mickwerle


  • Members
  • 3 posts
  • Local time:11:36 PM

Posted 26 April 2011 - 06:56 AM

following preparation guide (http://www.bleepingcomputer.com/forums/topic34773.html)

previous topic i started was at

So I have spent some hours trawling the net trying to find a guide to help me out, but all i seem to have found are people just asking the same questions.
I'm hoping here to have hit all the right keywords and let this be the premium thread for this issue (as these forums have come highly recommended/regarded) for windows 7 (as all seem to be XP or older)

The computer got what we're pretty sure was a malware virus, so either it or MS blocked access to C drive and all sorts of things; when we would start up the computer, we'd have close to a hundred windows popping up notifying us of system failures, including the one at c/windows/systems32 (sorry for not being specific here, but we havent had them for a while)

another thing was a program notifying us of '11 errors'. i checked it out and was sure it was a legitimate windows program telling me this

it suggested defragmenting the hard drive, but to no avail. So we managed to clear everything up, running a few programs and the such, and now im here: I have absolutely no access to the hard drive. If i go into my documents, nothing is there. even if i save it after the malware, it may disappear. most of my programs have gone, yet i know they still run. generally if there was a shortcut or so i can still load and use them. all my bookmarks are gone, and even teh building blocks in word are unavailable. my music of course is missing, but for some reason itunes still manages to play most of the library (unlike wmp, which can not)

I asked an IT-inclined friend, and he said it had something to do with restrictions being placed, as opposed to the hard drive being wiped, and mentioned something about having to go in through safe mode.

on start up, even now, error boxes come up titled 'rundll' and say the following:

error on /systems32/rs5hjco3k.dll
error on /systems32/ixbive4y.dll

shows thes twice each, then


then it can't run the above on windows 32 bit.

*Having problems with the gmer program, system, sections IAT/EAT, devices, modules, processes threads and libraries are uncheckable.

here is the DDS report:

DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Owner at 21:16:56.09 on Tue 26/04/2011
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4093.2694 [GMT 10:00]
AV: Microsoft Security Essentials *Disabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
SP: Microsoft Security Essentials *Disabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\doubleTwist 2.0\DoubleTwist.DeviceHelper.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\BOINC\boinctray.exe
C:\Program Files (x86)\Nokia\Ovi Player\NokiaOviPlayer.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ACT\Act for Windows\Act.Outlook.Service.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files\BOINC\boinc.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://redirecturls.info/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
uURLSearchHooks: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\tbDVDV.dll
uURLSearchHooks: NCH Toolbar: {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files (x86)\NCH\tbNC1.dll
mURLSearchHooks: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\tbDVDV.dll
mURLSearchHooks: NCH Toolbar: {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files (x86)\NCH\tbNC1.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: PodcastBHO Class: {65134fdf-f8a5-4b3d-91d9-cdf273cfd578} - C:\Program Files (x86)\Common Files\doubleTwist\IEPodcastPlugin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
TB: Foxit Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\tbDVDV.dll
TB: NCH Toolbar: {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files (x86)\NCH\tbNC1.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngin0.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
uRun: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [PC Suite Tray] "C:\Program Files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
uRun: [NVIDIA driver monitor] c:\windows\nvsvc32.exe
uRun: [MicrosoftWindows] C:\Users\Owner\AppData\Roaming\windows32.exe
uRun: [{9BB4A326-4379-F9F0-85F9-0EA5DBF3C125}] C:\Users\Owner\AppData\Roaming\Gubyn\epen.exe
uRun: [Java Update Manager] C:\Users\Public\HEX-5823-6893-6818\jusched.exe
uRun: [dsPRWEQVDgXDN] C:\ProgramData\dsPRWEQVDgXDN.exe
uRun: [A9YA3MI1CF] C:\Users\Owner\AppData\Local\Temp\Wxd.exe
uRun: [Vvohalaj] rundll32.exe "C:\Users\Owner\AppData\Local\imocmc.dll",Startup
uRun: [C2MJB7NYRU] C:\Windows\Wzywia.exe
uRun: [Lvkdhfngo_] C:\Users\Owner\AppData\Local\Temp\in28e.exe
uRun: [uPc+kt0NnedCxl] rundll32.exe C:\Windows\system32\ixbive4y.dll, SystemServer
uRun: [uPc+kt0NdpMJsiv] rundll32.exe C:\Windows\system32\rs5hjco3k.dll, SystemServer
uRun: [Lvkdhfngpfb] C:\Users\Owner\AppData\Local\Temp\bvyh0nb.exe
uRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\KiesKiesTrayAgent.exe
uRun: [doubleTwist] "C:\Program Files (x86)\doubleTwist 2.0\doubleTwist.DeviceHelper.exe"
uRunServices: [MicrosoftWindows] C:\Users\Owner\AppData\Roaming\windows32.exe
uRunServicesOnce: [MicrosoftWindows] C:\Users\Owner\AppData\Roaming\windows32.exe
mRun: [boincmgr] "C:\Program Files\BOINC\boincmgr.exe" /a /s
mRun: [boinctray] "C:\Program Files\BOINC\boinctray.exe"
mRun: [NokiaMusic FastStart] "C:\Program Files (x86)\Nokia\Ovi Player\NokiaOviPlayer.exe" /command:faststart
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Act.Outlook.Service] "C:\Program Files (x86)\ACT\Act for Windows\Act.Outlook.Service.exe"
mRun: [Act! Preloader] "C:\Program Files (x86)\ACT\Act for Windows\ActSage.exe" -preload
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [uPc+kt0NnedCxl] rundll32.exe C:\Windows\system32\ixbive4y.dll, SystemServer
mRun: [Lvkdhfngpfb] C:\Users\Owner\AppData\Local\Temp\bvyh0nb.exe
mRun: [MqqZ] C:\Windows\cmd.exe
mRun: [Lvkdhfngutc] C:\Users\Owner\AppData\Local\Temp\sysmgm.exe
mRun: [Lvkdhfngl/] C:\Users\Owner\AppData\Local\Temp\gdi32.exe
mRun: [Lvkdhfngrrc] C:\Users\Owner\AppData\Local\Temp\winamp.exe
mRun: [LvkdhfngsfP] C:\Users\Owner\AppData\Local\Temp\nvsvc32.exe
mRun: [Lvkdhfnglb] C:\Users\Owner\AppData\Local\Temp\debug.exe
mRun: [Mqrtc] C:\Windows\hexdump.exe
mRun: [Lvkdhfngupf] C:\Users\Owner\AppData\Local\Temp\sysedit.exe
mRun: [Mqqyc] C:\Windows\csrss.exe
mRun: [Lvkdhfngre] C:\Users\Owner\AppData\Local\Temp\win.exe
mRun: [Lvkdhfnguuc] C:\Users\Owner\AppData\Local\Temp\system.exe
mRun: [MqvPc] C:\Windows\win16.exe
mRun: [Lvkdhfngtrf] C:\Users\Owner\AppData\Local\Temp\svchost.exe
mRun: [Mquse] C:\Windows\svchost.exe
mRun: [Lvkdhfngoh] C:\Users\Owner\AppData\Local\Temp\csrss.exe
mRun: [Mquxe] C:\Windows\system.exe
mRun: [Mqvpe] C:\Windows\winamp.exe
mRun: [Lvkdhfngosf] C:\Users\Owner\AppData\Local\Temp\taskmgr.exe
mRun: [LvkdhfngrA] C:\Users\Owner\AppData\Local\Temp\win16.exe
mRun: [Lvkdhfngnb] C:\Users\Owner\AppData\Local\Temp\cmd.exe
mRun: [Lvkdhfngne] C:\Users\Owner\AppData\Local\Temp\mdm.exe
mRun: [Mqqsc] C:\Windows\drweb.exe
mRun: [Mque] C:\Windows\user.exe
mRun: [Lvkdhfngta] C:\Users\Owner\AppData\Local\Temp\user.exe
mRun: [Lvkdhfngmtd] C:\Users\Owner\AppData\Local\Temp\iexplarer.exe
mRun: [Mqsuc] C:\Windows\lsass.exe
mRun: [Lvkdhfngoe] C:\Users\Owner\AppData\Local\Temp\avp.exe
mRun: [Lvkdhfngpta] C:\Users\Owner\AppData\Local\Temp\services.exe
mRun: [Mqruqc] C:\Windows\iexplarer.exe
mRun: [Lvkdhfngrb] C:\Users\Owner\AppData\Local\Temp\msmgm.exe
mRun: [MqrMc] C:\Windows\gdi32.exe
mRun: [Lvkdhfngmve] C:\Users\Owner\AppData\Local\Temp\hexdump.exe
mRun: [LvRSfeefnd] C:\Users\JOPBZ~1\AppData\Local\Temp\avp.exe
mRun: [LvRSfeefnxb] C:\Users\JOPBZ~1\AppData\Local\Temp\sysedit.exe
mRun: [LvRSfeefngP] C:\Users\JOPBZ~1\AppData\Local\Temp\win32.exe
mRun: [LvRSfeefn0Z] C:\Users\JOPBZ~1\AppData\Local\Temp\system.exe
mRun: [Mqqoc] C:\Windows\debug.exe
mRun: [LvRSfeefnsf] C:\Users\JOPBZ~1\AppData\Local\Temp\lsass.exe
mRun: [LvRSfeefneP] C:\Users\JOPBZ~1\AppData\Local\Temp\avp32.exe
mRun: [LvhWZkfgmSc] C:\Users\Jop bz\AppData\Local\Temp\avp32.exe
mRun: [LvhWZkfgme] C:\Users\Jop bz\AppData\Local\Temp\avp.exe
mRun: [LvhWZkfgrxe] C:\Users\Jop bz\AppData\Local\Temp\system.exe
mRun: [LvhWZkfgpuc] C:\Users\Jop bz\AppData\Local\Temp\lsass.exe
mRun: [LvhWZkfgsPc] C:\Users\Jop bz\AppData\Local\Temp\win32.exe
mRun: [Lvkdhfngotd] C:\Users\Owner\AppData\Local\Temp\install.exe
mRun: [Lvkdhfngrsc] C:\Users\Owner\AppData\Local\Temp\winlogon.exe
mRun: [uPc+kt0NdpMJsiv] rundll32.exe C:\Windows\system32\rs5hjco3k.dll, SystemServer
mRun: [MqpSc] C:\Windows\avp32.exe
mRun: [LvRSfeefntpf] C:\Users\JOPBZ~1\AppData\Local\Temp\iexplarer.exe
mRun: [LvRSfeefnb] C:\Users\JOPBZ~1\AppData\Local\Temp\mdm.exe
mRun: [LvRSfeefnsb] C:\Users\JOPBZ~1\AppData\Local\Temp\drweb.exe
mRun: [LvRSfeefnrc] C:\Users\JOPBZ~1\AppData\Local\Temp\winamp.exe
mRun: [LvRSfeefnth] C:\Users\JOPBZ~1\AppData\Local\Temp\svchost.exe
mRun: [LvRSfeefntg] C:\Users\JOPBZ~1\AppData\Local\Temp\wininst.exe
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
uExplorerRun: [MicrosoftWindows] C:\Users\Owner\AppData\Roaming\windows32.exe
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\PHILIP~1.LNK - C:\Program Files (x86)\Philips\Media Manager\Philips Media Manager.exe
uPolicies-explorer: NoFolderOptions = 1 (0x1)
uPolicies-system: DisableTaskMgr = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
mPolicies-system: DisableTaskMgr = 1 (0x1)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Free YouTube Download - C:\Users\Owner\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
IE: Free YouTube to Mp3 Converter - C:\Users\Owner\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\icjcoyq7.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d8d734f&v=
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\icjcoyq7.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\FFExternalAlert.dll
FF - component: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\icjcoyq7.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\RadioWMPCore.dll
FF - component: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\icjcoyq7.default\extensions\{e9911ec6-1bcc-40b0-9993-e0eea7f6953f}\components\FFExternalAlert.dll
FF - component: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\icjcoyq7.default\extensions\{e9911ec6-1bcc-40b0-9993-e0eea7f6953f}\components\RadioWMPCore.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Owner\AppData\Local\Google\Update\\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: DVDVideoSoft Menu: {ACAA314B-EEBA-48e4-AD47-84E31C44796C} - %profile%\extensions\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
FF - Ext: DVDVideoSoft Toolbar: {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - %profile%\extensions\{e9911ec6-1bcc-40b0-9993-e0eea7f6953f}
FF - Ext: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - %profile%\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
FF - Ext: XULRunner: {230BD941-027B-4649-80C8-4624373ADEB3} - C:\Users\Owner\AppData\Local\{230BD941-027B-4649-80C8-4624373ADEB3}
FF - Ext: XULRunner: {2D40E9AC-B7A0-46FE-BFFB-CBA2CEBB8912} - C:\Users\Jop bz\AppData\Local\{2D40E9AC-B7A0-46FE-BFFB-CBA2CEBB8912}
FF - Ext: AVG Security Toolbar em:version= em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - C:\Program Files (x86)\AVG\AVG10\Firefox4
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
============= SERVICES / DRIVERS ===============
R0 AVGIDSEH;AVGIDSEH;C:\Windows\System32\drivers\AVGIDSEH.sys [2010-9-13 27216]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2010-9-7 30288]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2010-12-8 308304]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2010-9-7 41040]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2010-11-12 382032]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2009-7-3 203264]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2010-10-22 265400]
R2 dgdersvc;Device Error Recovery Service;C:\Windows\System32\dgdersvc.exe [2010-9-6 119632]
R2 iPodDrv;iPodDrv;C:\Windows\System32\drivers\iPodDrv.sys [2011-3-10 14952]
R2 MSSQL$ACT7;SQL Server (ACT7);C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2009-5-27 29262680]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\AVGIDSDriver.sys [2010-8-3 157264]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\AVGIDSFilter.sys [2010-8-3 35920]
R3 DCamUSBVM;Lenovo Q350 USB PC Camera;C:\Windows\System32\drivers\usbVM31b.sys [2005-9-19 142336]
R3 dgderdrv;dgderdrv;C:\Windows\System32\drivers\dgderdrv.sys [2010-9-6 20552]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-3-15 236544]
R3 stdriver;Sound tap driver Upper Class Filter Driver v2.0.0.0;C:\Windows\System32\drivers\stdriver64.sys [2010-11-10 59480]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-3-15 34872]
S2 ACT! Scheduler;ACT! Scheduler;C:\Program Files (x86)\ACT\Act for Windows\Act.Scheduler.exe [2008-7-31 81920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-3-26 512000]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-3-15 61280]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2009-8-5 704864]
S3 NMgamingmsFltr;USB Optical Mouse;C:\Windows\System32\drivers\NMgamingms.sys [2009-7-24 11264]
S3 nmwcdcx64;Nokia USB Generic;C:\Windows\System32\drivers\ccdcmbox64.sys [2009-12-30 25088]
S3 nmwcdx64;Nokia USB Phone Parent;C:\Windows\System32\drivers\ccdcmbx64.sys [2010-1-21 18944]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2011-3-28 125416]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2011-3-28 16872]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2011-3-28 159208]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 27136]
S3 TFsExDisk;TFsExDisk;C:\Windows\System32\drivers\TFsExDisk.sys [2011-3-28 16392]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-3-8 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-21 1255736]
=============== Created Last 30 ================
2011-04-20 09:44:40 -------- d-----w- C:\Users\Owner\AppData\Roaming\FreeFileOpener
2011-04-19 08:51:07 -------- d-----w- C:\Users\Owner\AppData\Roaming\RegistryKeys
2011-04-19 08:21:43 -------- d-----w- C:\Program Files (x86)\FreeFileOpener
2011-04-19 08:20:38 -------- d-----w- C:\Program Files (x86)\PC Speed Maximizer
2011-04-16 05:48:18 -------- d-----w- C:\Program Files (x86)\VitalSource Bookshelf
2011-04-16 05:43:09 -------- d-----w- C:\Users\Owner\AppData\Roaming\Elluminate
2011-04-15 09:59:26 -------- d-----w- C:\FI UNI
2011-04-13 09:41:12 -------- d-----w- C:\Users\Owner\fish
2011-04-10 09:34:23 -------- d-----w- C:\Program Files (x86)\DirectVobSub
2011-03-31 19:08:11 20 ----a-w- C:\Users\Owner\AppData\Local\IMOCMC.DLL
2011-03-29 11:25:32 -------- d-s---w- C:\Windows\SysWow64\Microsoft
2011-03-29 11:24:35 -------- d-----w- C:\Users\Owner\AppData\Local\doubleTwist Corporation
2011-03-29 11:24:34 -------- d-----w- C:\Program Files (x86)\Common Files\doubleTwist
2011-03-29 11:24:32 60273 ----a-w- C:\Windows\SysWow64\pthreadGC2.dll
2011-03-29 11:24:32 57344 ----a-w- C:\Windows\SysWow64\ff_vfw.dll
2011-03-29 11:24:31 -------- d-----w- C:\Program Files (x86)\ffdshow
2011-03-29 11:16:50 -------- d-----w- C:\Program Files (x86)\doubleTwist 2.0
2011-03-28 06:06:25 16872 ----a-w- C:\Windows\System32\drivers\ssadmdfl.sys
2011-03-28 06:06:25 159208 ----a-w- C:\Windows\System32\drivers\ssadmdm.sys
2011-03-28 06:06:25 13800 ----a-w- C:\Windows\System32\drivers\ssadwhnt.sys
2011-03-28 06:06:25 13800 ----a-w- C:\Windows\System32\drivers\ssadwh.sys
2011-03-28 06:06:25 13288 ----a-w- C:\Windows\System32\drivers\ssadcmnt.sys
2011-03-28 06:06:25 13288 ----a-w- C:\Windows\System32\drivers\ssadcm.sys
2011-03-28 06:06:25 125416 ----a-w- C:\Windows\System32\drivers\ssadbus.sys
2011-03-28 06:05:21 20480 ----a-w- C:\Windows\SysWow64\FsExService64.Exe
2011-03-28 06:05:21 16392 ----a-w- C:\Windows\SysWow64\drivers\TFsExDisk.Sys
2011-03-28 06:05:21 16392 ----a-w- C:\Windows\System32\drivers\TFsExDisk.sys
2011-03-28 06:03:57 -------- d-----w- C:\Program Files (x86)\PC Connectivity Solution
2011-03-28 06:01:54 -------- d-----w- C:\Users\Owner\AppData\Roaming\Samsung
2011-03-28 06:01:53 -------- d-----w- C:\Program Files (x86)\MarkAny
2011-03-28 06:01:51 -------- d-----w- C:\PROGRA~3\Samsung
2011-03-28 05:59:31 -------- d-----w- C:\Program Files (x86)\Samsung
2011-03-28 05:59:10 -------- d-----w- C:\Program Files (x86)\Common Files\Samsung
==================== Find3M ====================
2011-04-26 10:59:05 848 --sha-w- C:\PROGRA~3\KGyGaAvL.sys
2011-03-22 01:41:31 28 ---ha-w- C:\Windows\Temp302981545442.exe
2011-03-20 21:36:18 28 ---ha-w- C:\Windows\tmp340549448.exe
2011-03-20 00:37:50 28 ---ha-w- C:\Windows\tmp56110210.exe
2011-03-19 23:43:48 28 ---ha-w- C:\Windows\tmp56101210.exe
2011-03-19 23:22:53 34400 ---ha-w- C:\Windows\tmp5610210.exe
2011-03-19 22:39:02 28 ---ha-w- C:\Windows\tmp56210210.exe
2011-03-19 19:40:03 34400 ---ha-w- C:\Windows\tmp5645610210.exe
2011-03-19 16:06:59 28 ---ha-w- C:\Windows\tmp564561020.exe
2011-03-19 15:40:24 34400 ---ha-w- C:\Windows\tmp56456020.exe
2011-03-19 14:51:06 28 ---ha-w- C:\Windows\tmp5645600.exe
2011-03-19 14:29:03 28 ---ha-w- C:\Windows\tmp340549548.exe
2011-03-19 13:35:06 34400 ---ha-w- C:\Windows\tmp3405498.exe
2011-03-15 04:41:17 28 ---ha-w- C:\Windows\Temp4062766721.exe
2011-03-15 04:17:33 28 ---ha-w- C:\Windows\Temp40627621.exe
2011-03-15 03:28:58 28 ---ha-w- C:\Windows\Temp4067621.exe
2011-03-14 11:35:22 28 ---ha-w- C:\Windows\tmp34234544151421.exe
2011-03-14 01:58:21 28 ---ha-w- C:\Windows\tmp3423454451421.exe
2011-03-14 00:36:52 28 ---ha-w- C:\Windows\Temp40928223425454562.exe
2011-03-13 22:45:04 28 ---ha-w- C:\Windows\tmp342452.exe
2011-03-13 21:28:24 28 ---ha-w- C:\Windows\Temp4098223425454562.exe
2011-03-13 19:26:54 28 ---ha-w- C:\Windows\Temp40955516.exe
2011-03-13 17:49:50 28 ---ha-w- C:\Windows\Temp4095556.exe
2011-03-13 17:09:33 28 ---ha-w- C:\Windows\Temp40918225562.exe
2011-03-10 02:44:08 14952 ----a-w- C:\Windows\System32\drivers\iPodDrv.sys
2011-03-08 10:11:20 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-03-08 10:11:20 152576 ---ha-w- C:\Windows\SysWow64\msclmd.dll
2011-02-19 12:05:15 1139200 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 12:04:37 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 12:04:17 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 06:30:51 1076736 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 06:30:50 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-02-11 21:04:04 88 --sh--r- C:\PROGRA~3\3EADB30AC7.sys
2011-02-02 10:40:23 472808 ---ha-w- C:\Windows\SysWow64\deployJava1.dll
============= FINISH: 21:18:02.35 ===============

Attached Files

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#2 SweetTech


    Agent ST

  • Members
  • 13,421 posts
  • Gender:Male
  • Location:Antarctica
  • Local time:09:36 AM

Posted 03 May 2011 - 03:46 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.


Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#3 SweetTech


    Agent ST

  • Members
  • 13,421 posts
  • Gender:Male
  • Location:Antarctica
  • Local time:09:36 AM

Posted 05 May 2011 - 06:25 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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