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Various problems, not sure which is the real one

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#1 rsk3


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Posted 25 April 2011 - 03:49 PM

My Toshiba-Vista laptop got a HiJack virus...running Malwarebytes and SuperAntiSpyware got rid of it.
However, on boot, it would throw "Host Process for Windows Services stopped working".
I tried to update patches from Microsoft, but that erred out with Code 80072EFE. Doing some research on that, I found to run TDSSKILLER and COMBOFIX. Trying to install TDSSKILLER erred out after 80% installed. COMBOFIX threw a "DRIVER_IRQL_NOT_LESS_OR_EQUAL" error, dumped and crashed.
I can run in safe mode ok, but COMBOFIX still throws the DRIVER error.
Both Malwarebytes and AntiSuperSpyware run clean.
I suspect all is from a virus, but I have no idea where to start.
I have attached a HiJackThis log. It is under this in the Vista forum. Please help.

I also entered this under Vista forum...not sure where it belonged.

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#2 Animal


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Posted 25 April 2011 - 04:02 PM

Now that your log is properly posted, here, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

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