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Redirect / Jump Virus


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15 replies to this topic

#1 Boscode

Boscode

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Posted 25 April 2011 - 12:53 PM

Like alot of the posts I have read over the last three days, I too tried almost every malware and virus elimination tool available to no avail. I'm running a XP OS, SP3 on a ThinkPad R40 laptop. Troubles started when my family experienced the Antimalware doctor pop-ups and as I seemed to rid the machine that nuasance, the redirect/jump troubles began. Tempted to use the combo box fix but I took under consideration your warnings and await assistance from one of your helpers.

After loading all of the free product out there my MS Essentials doesn't scan any more no matter how many times I remove and upload it.

Thanks in advance,

BB

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.


Here are the files requested.....Hope you can help......Thanks !


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by User at 17:20:28.40 on Tue 04/26/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.222 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\User\My Documents\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uURLSearchHooks: H - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\acrobat\activex\AcroIEHelper.ocx
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SsAAD.exe] c:\progra~1\sony\sonics~1\SsAAD.exe
uRun: [Sonic RecordNow! Deluxe]
uRun: [ibmmessages] c:\program files\ibm\messages by ibm\ibmmessages.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [UC_SMB]
mRun: [TPKMAPMN] c:\program files\thinkpad\utilities\TpKmapMn.exe
mRun: [TPHOTKEY] c:\progra~1\thinkpad\pkgmgr\hotkey\TPHKMGR.exe
mRun: [TP4EX] tp4ex.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [S3TRAY2] S3Tray2.exe
mRun: [QCWLICON] c:\program files\thinkpad\connectutilities\QCWLICON.EXE
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [ibmmessages] c:\program files\ibm\messages by ibm\ibmmessages.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\user\startm~1\programs\startup\hp_f29~1.lnk - c:\program files\hp\csiinstaller\f2918de9-8f79-44c8-85d8-cad1245b95d3\Setup.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 5.0\distillr\AcroTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1303680069755
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: LMIinit - LMIinit.dll
Notify: TPSvc - TPSvc.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\fa61lqx9.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.verizon.net/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-sunm&p=
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-4-23 64512]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 TPPWR;TPPWR;c:\windows\system32\drivers\TPPWR.SYS [2005-8-17 12288]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-30 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-11-26 47640]
R3 AEIWL;IBM High Rate Wireless LAN MiniPCI Combo Card Driver;c:\windows\system32\drivers\AEIWLNDS.sys [1980-1-1 611328]
S0 nielprt;Nielsen Patch Service;c:\windows\system32\drivers\nielprt.sys --> c:\windows\system32\drivers\nielprt.sys [?]
S1 rbkuyhoj;rbkuyhoj;\??\c:\windows\system32\drivers\rbkuyhoj.sys --> c:\windows\system32\drivers\rbkuyhoj.sys [?]
S1 tmmqfoan;tmmqfoan;\??\c:\windows\system32\drivers\tmmqfoan.sys --> c:\windows\system32\drivers\tmmqfoan.sys [?]
S2 gupdate;Google Update Service (gupdate);"c:\program files\google\update\googleupdate.exe" /svc --> c:\program files\google\update\GoogleUpdate.exe [?]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;"c:\program files\lavasoft\ad-aware\aawservice.exe" --> c:\program files\lavasoft\ad-aware\AAWService.exe [?]
S3 NielGfx;Nielsen USB GFX;c:\windows\system32\drivers\nielgfx.sys --> c:\windows\system32\drivers\nielgfx.sys [?]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== File Associations ===============
.
inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
piffile="%1" %*"
.
=============== Created Last 30 ================
.
2011-04-26 19:29:04 -------- d-----w- c:\program files\Runtime Software
2011-04-26 16:50:10 -------- d-----w- c:\program files\HP
2011-04-25 16:46:52 -------- d-----w- c:\program files\Microsoft Security Client
2011-04-25 01:03:10 -------- d-----w- c:\docume~1\user\applic~1\AVG10
2011-04-25 01:01:36 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2011-04-25 00:54:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-04-25 00:52:43 -------- d-----w- c:\program files\AVG
2011-04-25 00:39:56 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-04-24 23:49:43 -------- d-----w- c:\docume~1\user\applic~1\Malwarebytes
2011-04-24 23:49:32 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-24 23:01:43 -------- d-----w- c:\docume~1\user\locals~1\applic~1\BoostMyPC
2011-04-24 23:01:38 -------- d-----w- c:\docume~1\alluse~1\applic~1\BoostMyPC
2011-04-24 23:00:12 -------- d-----w- c:\program files\BoostMyPC
2011-04-24 21:40:54 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-04-24 21:40:54 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-04-24 21:39:25 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-04-24 21:38:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-04-24 21:38:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-04-24 21:38:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-04-24 21:38:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-04-24 21:38:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-04-24 21:38:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-04-24 21:38:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-04-24 21:34:00 -------- d-----w- c:\program files\Bonjour
2011-04-24 20:08:17 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2011-04-24 18:59:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-04-24 17:31:41 -------- d-----w- c:\docume~1\user\applic~1\Uniblue
2011-04-24 17:31:10 -------- d-----w- c:\docume~1\user\locals~1\applic~1\PackageAware
2011-04-24 16:53:46 -------- d-----w- c:\docume~1\user\applic~1\Sammsoft
2011-04-24 16:37:03 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-24 16:36:28 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-04-24 14:27:23 -------- d-----w- c:\windows\system32\MpEngineStore
2011-04-24 14:27:18 96512 ----a-w- c:\windows\system32\drivers\ATAPI.SYS
2011-04-24 02:41:26 -------- d-----w- c:\windows\SxsCaPendDel
2011-04-23 20:56:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2011-04-23 20:46:55 -------- d-----w- c:\windows\pss
2011-04-23 19:30:38 -------- dc-h--w- c:\windows\ie8
2011-04-23 17:43:37 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-04-23 07:34:54 -------- d-----w- c:\docume~1\alluse~1\applic~1\WinMaximizer
2011-04-23 04:30:47 60928 ---ha-w- c:\windows\system32\clipysvr.dll
2011-04-23 04:14:04 0 ----a-w- c:\windows\Xburocinexilahe.bin
2011-04-23 04:13:54 -------- d-----w- c:\docume~1\user\locals~1\applic~1\{BCE57C85-177B-440C-AA91-9C06B160E1C0}
2011-04-23 03:39:21 51200 --sh--w- c:\docume~1\user\applic~1\cleanhdd.dll
2011-04-07 02:30:12 90112 --sha-r- c:\windows\system32\vga2565.dll
2011-04-07 02:30:12 90112 --sha-r- c:\windows\system32\msdtcuiuh.dll
2011-04-07 02:29:55 -------- d-----w- c:\docume~1\user\applic~1\C871BF901FF27C88FB8CD9849F08FE72
2011-04-06 20:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 20:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 20:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-04-03 00:14:25 296835 ----a-w- c:\windows\system32\shimg.dll
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 01:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-02 23:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
.
============= FINISH: 17:29:47.87 ===============

EDIT: Posts merged ~Budapest

Attached Files


Edited by Budapest, 27 April 2011 - 03:18 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 02 May 2011 - 11:08 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 May 2011 - 02:23 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 Boscode

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Posted 05 May 2011 - 09:10 AM

Gringo......Yes, I do need an extension in time. I will need to try to follow your prescribed process remotely. I am out of town until the beginning of July. Thanks !

#5 Boscode

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Posted 05 May 2011 - 10:49 AM

Happy Cinco de Mayo Señor Gringo,

I completed the routine of programs you gave me and have attached the reports. I experienced no issues and all the programs ran just fine. Thank you again for taking the time to work with me on this issue.

Just a note......I have been using Opera as my internet browser as of late and do not experience the redirect / jump scenario like I do with MS IE and Mozilla Firefox. It doesn't mean that my machines isn't infected but it sure is curious.

Bosco

Attached File  DDS.zip   4.02KB   1 downloadsAttached File  Attach.zip   3.48KB   1 downloadsAttached File  Rootkit Report.txt   40.1KB   0 downloads

#6 gringo_pr

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Posted 05 May 2011 - 11:08 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
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#7 gringo_pr

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Posted 07 May 2011 - 11:37 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
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#8 Boscode

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Posted 08 May 2011 - 02:52 PM

Ran ComboFix....log attached. came across one Windows error message unfortunately as i stated before, I am doing this remotely and the help on the other end are inexperienced and did not capture the error message but did send a report to MS when prompted.

Attached File  ComboFix log.txt   15.8KB   1 downloads

The PC seems to be working OK.....only time will tell. Thanks and please let me know if you come across anything in the log.

#9 gringo_pr

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Posted 08 May 2011 - 04:05 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
c:\windows\Xburocinexilahe.bin

Driver::
rbkuyhoj
tmmqfoan


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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#10 Boscode

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Posted 09 May 2011 - 03:58 PM

I ran the CombFix with the script and attached the log. I downloaded MS Security Essentials, scanned again and it appeared fine. I did get redirected prior to downloading MS S E. I ran Hitman Pro and it came up with some malware. File also attached. I was surfing about and didn't seem to have an issue. Using the laptop to send you this message.

Attached File  CFLog2.txt   61.99KB   2 downloads

Attached File  Hitman Pro Scan.JPG   56.7KB   2 downloads

#11 gringo_pr

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Posted 09 May 2011 - 07:14 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 7.0
J2SE Runtime Environment 5.0 Update 3
Java™ 6 Update 5
Java™ SE Runtime Environment 6 Update 1


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#12 Boscode

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Posted 09 May 2011 - 10:00 PM

I rean the programs and the text files with results are attached. Didn't experience any issues. Computer seems to be running OK. Did some surfing around using MS IE, again, seemed OK.

Attached File  mbam-log-2011-05-09 (22-25-38).txt   1.01KB   1 downloads

Attached File  mbam-log-2011-05-09 (22-27-15).txt   1.05KB   1 downloads

Attached File  hijackthis.log   8.86KB   1 downloads

#13 gringo_pr

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Posted 10 May 2011 - 08:18 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
      O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
      O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
      O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
      O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - Startup: HP_F2918DE9-8F79-44c8-85D8-CAD1245B95D3.lnk = C:\Program Files\HP\csiInstaller\F2918DE9-8F79-44c8-85D8-CAD1245B95D3\Setup.exe
      O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#14 Boscode

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Posted 10 May 2011 - 01:21 PM

Greetings Gringo,

Did as you recommended and below are the results of the ESET Scan:

C:\Qoobox\Quarantine\C\Documents and Settings\User\Application Data\cleanhdd.dll.vir a variant of Win32/Clemag.NAA trojan
C:\Qoobox\Quarantine\C\Documents and Settings\User\Application Data\C871BF901FF27C88FB8CD9849F08FE72\enemies-names.txt.vir Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\Qoobox\Quarantine\C\Documents and Settings\User\Application Data\C871BF901FF27C88FB8CD9849F08FE72\local.ini.vir Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{EA1BBC1A-EF85-49C5-A40A-3CA54F874053}\RP23\A0007523.exe a variant of Win32/SlowPCfighter application
C:\System Volume Information\_restore{EA1BBC1A-EF85-49C5-A40A-3CA54F874053}\RP23\A0007617.dll Win32/Toolbar.Zugo application
C:\System Volume Information\_restore{EA1BBC1A-EF85-49C5-A40A-3CA54F874053}\RP23\A0007633.ini Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{EA1BBC1A-EF85-49C5-A40A-3CA54F874053}\RP23\A0007635.dll a variant of Win32/Clemag.NAA trojan
C:\System Volume Information\_restore{EA1BBC1A-EF85-49C5-A40A-3CA54F874053}\RP8\A0000904.exe a variant of Win32/Clemag.NAA trojan

#15 gringo_pr

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Posted 10 May 2011 - 01:26 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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