Posted 25 April 2011 - 04:57 AM
I had to reset my Netgear router because I had forgotten the login info and needed to replace a computer hooked up by wifi. The problem is that after using the smart wizard online and the disk that came with the router (finally found it)and many resets, power downs, etc I couldn't get the hardwired computer to connect to the internet. After calling CenturyLink (CenturyTEL)several times trying to figure out what was wrong they gave me the info below, but I don't have a clue as to what to do with it. I have been hooked up wirelessly since 2008 w/the same Netgear router.
If anyone could possibly help me with this I and my children would greatly appreciate it.
I have a Netgear WGR614 v7 router
My modem is a Netopia 3341-CTEL
(don't know if you need this, but one computer is running XP, one running Vista Home Premium, and one running Windows
Here is the info from CenturyLink -
Our HSI connection settings are as follows:
VPI = 8
VCI = 35
Multiplexing = LLC-based
Encapsulation = Enet Encap (Sometimes referred to as Bridged)
We use DHCP over Ethernet
I am willing to buy a new router or modem if it would simplify things, but am helping several family members so if I can put that off for a few weeks to a month I could get it done. But please give me info for both issues if possible.
Thanks for your time and patience.