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Event viewer


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#1 Cristina7

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Posted 24 April 2011 - 11:02 PM

Hi,
I just bought this HP Pavilion dv7-4285dx (this month).
I happened to look at the event viewer and I noticed errors/events under two different computer names dating back to 2010 and 2/2011.
Does that mean this computer had two prior owners who returned it?
Thanks..

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#2 pip22

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Posted 25 April 2011 - 06:28 AM

The first time a computer is booted up from buying new, it should go into the final steps of the Windows Setup where you choose a user account name & some other settings before the Windows desktop appears for the first time. If yours did not do this & booted straight to the Windows desktop then it's already been used by someone else prior to you buying it.

And with more than one computer name in the Event Viewer dating back to before you bought it, it certainly looks like you are not the first owner.

Edited by pip22, 25 April 2011 - 06:30 AM.


#3 Cristina7

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Posted 25 April 2011 - 08:39 PM

That's kinda' what I thought......
I am going to call them back and see if I can get another one (NEW) and if they will transfer all my data to it for free.

Thanks.




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