Intel Pentium 4 Processor 2.20GHZ
Windows XP Professional
I apologize in advance about the length of this post but I am at my wits end and just want to be thorough. Also, please forgive me if the answer is somewhere here on the website, I have been dealing with this computer for nearly a month and am a little worn out on searching for answers.
The computer is my sister's. She inherited it from her boyfriend's father with no operating system cd except for a Windows XP Professional Upgrade cd(Includes Service pack 1, Version 2002).
The problems began when we attempted to hook it up to the internet. I found the Ethernet Controller on Dell Support and promptly solved that problem.
Then it began missing dll files and her icons were showing up unrecognized and it kept asking if she wanted to search the internet for programs to run applications she had previously ran on a daily basis with no problem. I downloaded a regedit hotifx and fixed that...I have both fixes on my memory stick USB if they are needed.
Then, her cat was running around and jumped down on the power strip, that everything was plugged into, and turned everything off. When she turned it back on nothing happened. I thought nothing of it at first and figured she had forgot to turn on the monitor or something trivial..that was not the case. Upon power up all the bells and whistles would fire up and the Dell loading screen would load and then....BLACK!!! I went home to my computer and did some research.
I've taken the cover off and cleaned it. Ive detached all the periperals. Ive run chkdsk using the F command while the Windows XP loading screen is on and everything checks out. I also tried to reset to DELL factory settings using "ctrl, F11" but can't get it to work.
So I guess my questions is 1) Can I fix the SAM file through the Ophcrack RUN option..and if so, what would be the language I would use?...or 2)Can I fix it through the NT Registry Editor...and if so, how? Please there has to be a way to fix this. I am so tired. I have been going in circles with this as the fixes need you to have administrator access and I can't change the password without getting into Windows and I can't get into Windows without changing the SAM file, but I can't change the SAM file without the administrator password, which DOESN"T EXIST!!



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