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computer won't turn on


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9 replies to this topic

#1 lislordav

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Posted 24 April 2011 - 03:55 PM

My daughters computer tower is blinking green and orange and it won't turn on. Is it just overheated>

Thanks for any help
Lisa

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#2 hamluis

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Posted 25 April 2011 - 07:12 AM

System manufacturer and model?

You say it won't rurn on...but it's turned on if there is power to the system. Do you mean it won't boot into Windows?

Is there any evidence that the monitor is working properly?

Louis

#3 Allan

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Posted 25 April 2011 - 07:23 AM

Also, what is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#4 mathewdaniels

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Posted 26 April 2011 - 01:07 AM

It might even be that CPU has fried itself, worse case event.
- Check that the monitor functions properly.
- RAM might b faulty or contaminated with dust.
- See how many devices are connected the power supply.
- Apply some thermal paste to CPU
- Check all cables are correctly plugged in.

let us know how you go =)

Edited by mathewdaniels, 26 April 2011 - 01:09 AM.


#5 lislordav

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Posted 26 April 2011 - 05:18 AM

It is a Dell computer. The moniter was working fine at the time. I believe it froze on her and she unplugged the computer from the wall and when when she plugged it back in instead of a green light on the tower when you 1st turn it on it was blinking red(orange) and green and will not turn on.
Thanks

#6 Allan

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Posted 26 April 2011 - 06:51 AM

So you are saying the lights you're talking about are on the display, not the computer itself? Does the system sound as though it's booting? Have you tried a different display?

#7 rosiesdad

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Posted 26 April 2011 - 07:00 AM

On the back of the "tower" there should be 4 LED's, normal color is green. I bet one or more are orange, this is a code to assist in troubleshooting.
Also the computer will beep(when it tries to boot), my poor hearing just dont hear the beeps, and those may be of help too.

#8 lislordav

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Posted 27 April 2011 - 03:14 PM

Yes, on the back of the tower A and B are orange and C and D are green and just blinking on and off. There was some dust on the back too. Thanks .

#9 Eyesee

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Posted 27 April 2011 - 03:36 PM

Whats the model number of this Dell?
In the beginning there was the command line.

#10 lislordav

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Posted 03 May 2011 - 03:40 PM

Sorry it took so long to reply.. It is a Dell Dimension 4300




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