Posted 24 April 2011 - 03:28 PM
I'm new to the site as of yesterday, so of course I defer to the veterans but I posted yesterday that I had seen an AntiMalware Doctor screen pop up on my screen and not knowing what it was I thought I would simply X out of it. But later I noticed it in my lower tool bar.
Everything went south after that with re-directs, constant freezing, problem re-booting (works after a few time) & several other things. I re-set to a previous date, ran Antimalware Bytes, etc - but still having tons of problems.
I tried to run R-Kill as the beginning of the instructions as per this site (supposed to later run Antimalware Bytes) but I got short circuited when trying to run R-Kill my computer would not let me run it (something like Error 0X0000 in Memory 0X0000). It asked me if I wanted to cancel with the only answer offered as "OK". When I tried to X out of that a bell would ring and it would stay in place.
I was then told that I was being moved to an "Am I infected" part of the site. Again I'm new but based on my problems it doesnt' seem I need to continue to figure out as to whether I'm infected. To me (again a novice) it's real obvious I'm infected, and I should be on the "infected" part of the site (hopefully with a solution).
Any information to help me solve the problem (first priority) of Anti Malware Doctor (and my computer blocking me from running the steps as suggested here on the site via blocking R-Kill) or any info that would help me understand why I need to be on the "Am I Infected) site would also be appreciated (second priority).
Thanks and Happy Easter...