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Virtuamonde.dll Trojan


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2 replies to this topic

#1 rob9095

rob9095

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Posted 24 April 2011 - 02:49 PM

Hey there I have an issue with my desktop computer thats running windows vista. I have virtumonde.dll trojan and spybot can't seem to delete it. Also I cannot log onto my computer in normal mode, only in safe mode. When I try to log on in normal mode I get this "error 0xC0000022 Access Denied, A process has requested access to an object, but has not bee granted those access rights." I can post my hijhjack this log that i ran in safemode if that can help. Also my netgear wireless adapter just failed to work when I got the virus and I can't seem to get that working again either, is it possible the virus ruined it or something?
If anybody can help me that would be awesome and thank you very much

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:08:24 AM, on 4/24/2011

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18602)

Boot mode: Safe mode



Running processes:

C:\Windows\Explorer.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe



R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:56283

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll

O2 - BHO: ooVoo Toolbar - {59c6f12b-f004-43e5-9997-08f2123119b6} - C:\Program Files\oovootoolbar\oovootoolbarX.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: TVersitybar Toolbar - {66bd2442-241b-44cd-8c7a-b51037053cdb} - C:\Program Files\TVersitybar\tbTVer.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTo1.dll

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O3 - Toolbar: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTo1.dll

O3 - Toolbar: TVersitybar Toolbar - {66bd2442-241b-44cd-8c7a-b51037053cdb} - C:\Program Files\TVersitybar\tbTVer.dll

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: ooVoo Toolbar - {59c6f12b-f004-43e5-9997-08f2123119b6} - C:\Program Files\oovootoolbar\oovootoolbarX.dll

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"

O4 - HKLM\..\Run: [conhost] C:\Users\Rob\AppData\Roaming\Microsoft\conhost.exe

O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM\..\RunOnce: [SpybotDeletingA5614] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingC9754] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Users\Rob\AppData\Local\Temp\HBCD\SpybotSD\SpybotSD.exe" /autocheck

O4 - HKLM\..\RunOnce: [SpybotDeletingA69] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingC3699] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingA4148] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingC2496] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingA7986] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingC2090] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingA2096] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKLM\..\RunOnce: [SpybotDeletingC646] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Advanced SystemCare 4] "C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe"

O4 - HKCU\..\RunOnce: [SpybotDeletingB1919] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingD5539] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingB9302] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingD408] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingB7624] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingD3041] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingB3009] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingD5309] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingB694] command.com /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKCU\..\RunOnce: [SpybotDeletingD8550] cmd.exe /c del "C:\WINDOWS\System32\SubRange6.dll"

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O4 - .DEFAULT User Startup: avzauz.exe (User 'Default user')

O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O13 - Gopher Prefix:

O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)

O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll

O23 - Service: Advanced SystemCare Service (AdvancedSystemCareService) - IObit - C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

Edited by rob9095, 24 April 2011 - 03:15 PM.


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#2 Orange Blossom

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Posted 02 May 2011 - 11:29 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Orange Blossom

Orange Blossom

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Posted 11 May 2011 - 02:59 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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