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Internet very slow.........


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#1 welshphil

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Posted 24 April 2011 - 09:26 AM

My son is running Windows 7 home premium on a lenovo laptop. The internet is running very very slowly or freezing totally, he appeared to have a lot of updates outstanding so I have been working through these in the hope that this is the problem. However when trying to intstall service pack 1 and IE 9 I'm getting the error message ' ERROR_IO_DEVICE(0x8007045d). Any help would be very much appreciated.

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#2 Broni

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Posted 24 April 2011 - 12:55 PM

Try here: http://support.microsoft.com/kb/952272

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#3 welshphil

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Posted 25 April 2011 - 09:02 AM

Many thanks for the reply, I've run the disk check but on the 'c' drive the scan gets to stage 4 of 5 (83664 of 117488) and totally freezes. I've let it run overnight but can't get any further.

Thanks in advance for any replies.

#4 Allan

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Posted 25 April 2011 - 09:04 AM

Doesn't sound good for the drive. Go to the website of your hd manufacturer and download their diagnostic utility. Burn it to cd, boot to it and run it. But it sounds as though you're going to have to replace the drive.




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