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need help with malware issue


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#1 rayofhealth

rayofhealth

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Posted 24 April 2011 - 07:01 AM

Hi,
please guide me..
here's the situation :

1. when plugged in a pendrive, all items became shortcuts
2. I cannot run any antivirus (I'm using avira antivir for hme), can't install any, can't type even the word "antivirus" on the browser, the browser will closes down automatically (google chrome / firefox)
3. my command prompt has been disabled, I can't run as admin
4. I tried to do according to the guide, can't run DDS nor RKill

please guide, thanks in advance

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