I believe my computer has been infected with Trojan_BNK.Win32.Keylogger.gen. I have had a couple of stabs in the dark at removing it myself (using system restore, running Malwarebytes, Spybot S&D and Avira), but to no avail (and hopefully not making things worse!)
It started showing lots of pop-ups in windows explorer, standard scareware stuff, I thought I’d removed it starting up in safe mode when Spybot S&D found HTML/Drop.Agent.AB, but now my .exe files wont run from the desktop and Avira is literally finding thousands of infections.
I also ran HijackThis, fixed a couple of problems it found, one of which keeps instantly re-appearing.
I am emailing you from an unrelated computer that is connected to the net. I have a backup external hard disk of (hopefully) my files that I worry is infected/could re-infect my computer. I disconnected it half way through my fiddling. Advice on how to check this and another flash drive I have would be very much appreciated too.
Malwarebytes and Avira are no longer automatically updating. Sorry, I forget their exact error messages but can try again and post if needed.
I’m not sure where I’m at now so I’m passing it over to someone (you!) who I’m hopefully going to be very greatful to!
My thanks in advance!