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Windows Restore infection

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2 replies to this topic

#1 mooncild


  • Members
  • 1 posts
  • Local time:12:35 AM

Posted 24 April 2011 - 03:16 AM

Tried to follow the instructions on the removal guide, but I could not get rkill to load. I tried in safe mode and regular mode, from the desktop and from a disk. Mostly it gave me a blue screen. Occasionally, it just went black or restarted the computer. Finally, I ran malwarebytes without running rkill (in safe mode) and it removed some things, which returned some functionality. I was able to download the defogger and the scans, but rkill still won't work. Most of my programs are still hidden and the screen is still black, and windows explorer won't run (currently running on firefox moxilla). Here are the scan results. I appreciate any help you can provide.

DDS (Ver_11-03-05.01) - NTFSx86
Run by sibyl at 23:21:24.70 on Sat 04/23/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2038.1217 [GMT -7:00]
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k wdisvc
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k netsvcs
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=
uURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [TOSCDSPD] "c:\program files\toshiba\toscdspd\TOSCDSPD.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [AdobeBridge]
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Persistence] "c:\windows\system32\igfxpers.exe"
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [ITSecMng] "c:\program files\toshiba\bluetooth toshiba stack\ItSecMng.exe" /START
mRun: [NDSTray.exe] NDSTray.exe
mRun: [TPwrMain] "c:\program files\toshiba\power saver\TPwrMain.EXE"
mRun: [HSON] "c:\program files\toshiba\tbs\HSON.exe"
mRun: [SmoothView] "c:\program files\toshiba\smoothview\SmoothView.exe"
mRun: [00TCrdMain] "c:\program files\toshiba\flashcards\TCrdMain.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Conime] %windir%\system32\conime.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\sibyl\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\sibyl\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\users\sibyl\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {ADACAA8F-3595-47FE-9C31-9C7471B9BEC7} - hxxp://gonenuts.dipmap.com:81/cab/OCXChecker_8000.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {DBAFE6AD-DC14-45DF-A3F7-F8832289A1CD} - hxxp://gonenuts.dipmap.com:81/cab/DownloadFile_8110.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
================= FIREFOX ===================
FF - ProfilePath -
============= SERVICES / DRIVERS ===============
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 165264]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-1-20 21504]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2007-12-25 40960]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2010-9-13 308656]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 CnxtHdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDART.sys [2008-2-1 187904]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-1-15 48472]
R3 QIOMem;Generic IO & Memory Access;c:\windows\system32\drivers\QIOMem.sys [2007-4-9 8192]
RUnknown rpcnetp;rpcnetp; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 43392]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
=============== Created Last 30 ================
2011-04-24 05:56:21 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2011-04-24 05:55:36 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2011-04-24 04:31:46 -------- d-----w- c:\users\sibyl\appdata\roaming\Malwarebytes
2011-04-24 04:31:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-24 04:31:34 -------- d-----w- c:\progra~2\Malwarebytes
2011-04-24 04:31:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-24 04:31:31 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-06 04:41:49 -------- d-----w- C:\e968a90b2031e45defea
2011-04-06 04:18:18 -------- d-----w- c:\windows\system32\MpEngineStore
2011-04-05 16:24:57 0 ---ha-w- c:\users\sibyl\appdata\local\Bzageso.bin
2011-04-05 16:23:41 -------- d--h--w- c:\users\sibyl\appdata\local\{8D8A9FFE-FCDA-45F7-9F65-EA49AE6BE7CE}
2011-04-05 05:00:51 -------- d-----w- c:\program files\ESET
2011-04-04 19:41:40 220 ----a-w- c:\windows\system32\delme.bat
2011-04-04 05:07:40 91136 --sha-r- c:\windows\system32\Mpeg2Datag.dll
2011-03-31 08:00:03 6792528 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{f39dac8f-d0fd-41e0-bf75-eadf76bc7a2a}\mpengine.dll
2011-03-26 04:44:39 439632 ------w- c:\progra~2\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll
2011-03-26 04:44:36 439632 ------w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{04293b46-0350-4653-a95a-cb5f5626cc39}\gapaengine.dll
==================== Find3M ====================
2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-13 22:37:02 44544 ----a-w- c:\windows\system32\agremove.exe
=================== ROOTKIT ====================
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: TOSHIBA_ rev.LB01 -> Harddisk0\DR0 -> \Device\Ide\iaStor0
device: opened successfully
user: MBR read successfully
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x8669C439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x866a27d0]; MOV EAX, [0x866a284c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x81E83912] -> \Device\Harddisk0\DR0[0x859A3620]
3 CLASSPNP[0x87F0E8B3] -> ntkrnlpa!IofCallDriver[0x81E83912] -> [0x84DFD128]
5 acpi[0x8069E6BC] -> ntkrnlpa!IofCallDriver[0x81E83912] -> [0x84E1C028]
\Driver\iaStor[0x860FE550] -> IRP_MJ_CREATE -> 0x8669C439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x147; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskTOSHIBA_MK2546GSX_______________________LB013M__#4&19336748&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
copy of MBR has been found in sector 61 !
copy of MBR has been found in sector 62 !
sectors 488397166 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
============= FINISH: 23:24:06.50 ===============

GMER - http://www.gmer.net
Rootkit scan 2011-04-24 01:04:32
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\iaStor0 TOSHIBA_ rev.LB01
Running: gmer.exe; Driver: C:\Users\sibyl\AppData\Local\Temp\kwdoypow.sys

---- Kernel code sections - GMER 1.0.15 ----

.text C:\Windows\system32\DRIVERS\tos_sps32.sys section is writeable [0x88151000, 0x4036D, 0xE8000020]
.dsrt C:\Windows\system32\DRIVERS\tos_sps32.sys unknown last section [0x8819A000, 0x510, 0x40000040]
? C:\Users\sibyl\AppData\Local\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Windows\Explorer.EXE[1920] ntdll.dll!NtProtectVirtualMemory 77C44B84 5 Bytes JMP 006F000A
.text C:\Windows\Explorer.EXE[1920] ntdll.dll!NtWriteVirtualMemory 77C454C4 5 Bytes JMP 0070000A
.text C:\Windows\Explorer.EXE[1920] ntdll.dll!KiUserExceptionDispatcher 77C45BF8 5 Bytes JMP 006A000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] ntdll.dll!NtProtectVirtualMemory 77C44B84 5 Bytes JMP 0065000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] ntdll.dll!NtQueryInformationProcess 77C44CA4 5 Bytes JMP 00AB0C82
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] ntdll.dll!NtWriteVirtualMemory 77C454C4 5 Bytes JMP 0066000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] ntdll.dll!KiUserExceptionDispatcher 77C45BF8 5 Bytes JMP 0064000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] USER32.dll!DrawTextExW 778E91CE 5 Bytes JMP 00A9C8DF
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] USER32.dll!DrawTextW 778E97D3 5 Bytes JMP 00A9C71B
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] USER32.dll!DrawTextA 778F558D 5 Bytes JMP 00A9C63F
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] USER32.dll!DrawTextExA 778F55C4 5 Bytes JMP 00A9C7F7
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] USER32.dll!DialogBoxParamW 779010B0 5 Bytes JMP 00A9B9F5
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] USER32.dll!SetClipboardData 77916410 5 Bytes JMP 00A9C392
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] GDI32.dll!ExtTextOutW 7690872B 5 Bytes JMP 00A9CAAC
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] GDI32.dll!GetGlyphIndicesW 7690B765 5 Bytes JMP 00A9CF2D
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] GDI32.dll!ExtTextOutA 769100A5 5 Bytes JMP 00A9C9C7
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] GDI32.dll!TextOutA 76910BAB 5 Bytes JMP 00A9C4A5
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] GDI32.dll!TextOutW 76910D6D 5 Bytes JMP 00A9C572
.text C:\Program Files\Mozilla Firefox\firefox.exe[5088] GDI32.dll!GetGlyphIndicesA 76929DC0 5 Bytes JMP 00A9CE63
.text C:\Windows\system32\svchost.exe[5724] ntdll.dll!NtProtectVirtualMemory 77C44B84 5 Bytes JMP 0082000A
.text C:\Windows\system32\svchost.exe[5724] ntdll.dll!NtWriteVirtualMemory 77C454C4 5 Bytes JMP 0083000A
.text C:\Windows\system32\svchost.exe[5724] ntdll.dll!KiUserExceptionDispatcher 77C45BF8 5 Bytes JMP 006F000A
.text C:\Windows\system32\svchost.exe[5724] ole32.dll!CoCreateInstance 77A39F3E 5 Bytes JMP 009D000A
.text C:\Windows\system32\svchost.exe[5724] USER32.dll!GetCursorPos 778F0B88 5 Bytes JMP 009F000A

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

Device \Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskTOSHIBA_MK2546GSX_______________________LB013M__#4&19336748&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 TDL4@MBR code has been found <-- ROOTKIT !!!
Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior

---- Files - GMER 1.0.15 ----

File C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F9586NX1\down[1] 0 bytes
File C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F9586NX1\empty[1].htm 0 bytes

---- EOF - GMER 1.0.15 ----

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#2 etavares


    Bleepin' Remover

  • Malware Response Team
  • 15,514 posts
  • Gender:Male
  • Local time:01:35 AM

Posted 01 May 2011 - 05:30 PM

Hello and welcome to Bleeping Computer

My name is etavares and I will be working with you to fix your computer.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.
  • Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • If you have already posted a log, please do so again as instructed below, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\*. /mp /s

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

In your reply, please post both OTL logs and the GMER log. Thanks and again sorry for the delay.

If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 etavares


    Bleepin' Remover

  • Malware Response Team
  • 15,514 posts
  • Gender:Male
  • Local time:01:35 AM

Posted 06 May 2011 - 05:01 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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