computer got infected with windows fixdisk , i noticed computer slowed down & the fake scan started i have malwarbytes & superantivirus software on my desktop, i tried to update malwarebytes and now it will not update it downloads update then warning box comes up program error create file 5,0 access denied, also my h&r taxcut software when trying to open it says no write permissions to directory, ive tried going to tools & uncheck folders box to running both malwarebytes & superantispyware they both found and removed differet items but still unable to update or open some files. i googled the message and there seems to be exact similar problems going around and no fix as of yet . please help i have not saved or printed my submitted tax records & would like too....
thanks & hope you can help!!
Edited by hamluis, 24 April 2011 - 07:30 AM.
Moved from XP to Am I Infected.