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Audio ads playing in the background/browser redirecting


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12 replies to this topic

#1 esmn

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Posted 23 April 2011 - 04:00 PM

Hi, recently my Internet explorer browser started redirecting me to random websites. For example, I would google search football, and though the correct results came up, when I click on it, it redirects me to some random ad website. So I downloaded Firefox to see if that would work better and it did. I have had no redirecting problems with firefox. However, another issue has come up. I hear random audio ads in the background of my computer, even if no browser is open. These are well known ads too, like movie trailers. I believe both of these problems are from the same virus/hijacking. Now I have scanned my computer in safe mode with both malwarebytes and symantec and they haven't found anything.

Its as if internet explorer is running in the background.
PLEASE HELP

Edited by Orange Blossom, 24 April 2011 - 02:29 PM.
Moved to Am I Infected forum. ~ OB


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#2 boopme

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Posted 23 April 2011 - 04:21 PM

Hello and welcome. it's possibly a rootkit. I want to run this first if we can. It will take a couple hours.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 esmn

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Posted 23 April 2011 - 04:35 PM

Alright I am starting to download it. Is it safe for my computer? I don't want things to get worse.

#4 boopme

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Posted 23 April 2011 - 06:59 PM

Yes all I use are safe and free
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 esmn

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Posted 23 April 2011 - 09:45 PM

Alright, 4 hours of scanning later, here are the results
7 risks found.
Also, the audio ads are still occurring and the browser redirecting is now affecting firefox too.


Process in memory: C:\WINDOWS\Explorer.EXE:788;;BackDoor.Tdss.565;Eradicated.;
1453E8.tmp;C:\DOCUME~1\vahidi\LOCALS~1\Temp;BackDoor.Tdss.4961;Deleted.;
jar_cache21329.tmp;C:\DOCUME~1\vahidi\LOCALS~1\Temp;Trojan.Fakealert.20644;Deleted.;
jar_cache33515.tmp;C:\DOCUME~1\vahidi\LOCALS~1\Temp;Trojan.AVKill.2;Incurable.Moved.;
A0134145.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1128;Trojan.AVKill.2;Incurable.Moved.;
A0136810.sys\data002;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1133\A0136810.sys;Trojan.Tdlbase.1;;
A0136810.sys;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1133;Container contains infected objects;Moved.;
A0136811.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1133;Trojan.Fakealert.20644;Deleted.;

Edited by esmn, 23 April 2011 - 10:54 PM.


#6 boopme

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Posted 24 April 2011 - 11:15 AM

We have a meesy rootkit issue. Please do these. they are not that long.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 esmn

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Posted 24 April 2011 - 11:37 AM

Problem: TDSSkiller will not run. I have tried renaming it several things and tried running it in safe mode but it will not open.

#8 boopme

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Posted 24 April 2011 - 01:22 PM

Two things ...try temporarily turning off your Antivirus for the scan.

OR
TDSSKiller from Command Prompt

Use the following command to scan the PC with a detailed log written into the file report.txt (created in the TDSSKiller.exe utility folder):
Open Command Prompt in XP = click Start >> Run,type cmd
copy and paste this at the flashing cursor and hit Enter

TDSSKiller.exe -l report.txt
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 esmn

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Posted 24 April 2011 - 01:40 PM

It tells me
'TdssKiller.exe' is not recognized as an internal or external command, operable program or batch file.

#10 boopme

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Posted 24 April 2011 - 01:51 PM

Uggh !! we may have a new variant of TDSS..
.
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 esmn

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Posted 24 April 2011 - 02:01 PM

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 4497408 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 91.48 )
0xF6B28000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 3960832 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 91.48 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB7F61000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110423.002\navex15.sys 1388544 bytes (Symantec Corporation, AV Engine)
0xF5C06000 C:\WINDOWS\system32\drivers\sthda.sys 1126400 bytes (SigmaTel, Inc., NDRC)
0xF71DA000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xEB3C5000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xEB02B000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 401408 bytes (Symantec Corporation, SPBBC Driver)
0xEB367000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF6A1F000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xEB138000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xF0B84000 C:\Program Files\Symantec AntiVirus\savrt.sys 360448 bytes (Symantec Corporation, AutoProtect)
0xB9725000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBF45C000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB8CC1000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xEB0FD000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 241664 bytes (Symantec Corporation, Network Dispatch Driver)
0xF7358000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB9BD7000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF71AD000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA4D2B000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xEB000000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF6AA5000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xEB0AF000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xEB0D7000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF5BAF000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF6AF0000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF6ACD000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xEB08D000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xED9AF000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 139264 bytes (Symantec Corporation, Symantec Event Library)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF72A6000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7328000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xEB34A000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xEB330000 C:\WINDOWS\System32\Drivers\dump_nvata.sys 106496 bytes
0xF7193000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF72C6000 nvata.sys 106496 bytes (NVIDIA Corporation, NVIDIAŽ nForce™ IDE Performance Driver)
0xF72FA000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xBA55A000 C:\WINDOWS\System32\DLA\DLAUDFAM.SYS 98304 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7267000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6A8E000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xBA572000 C:\WINDOWS\System32\DLA\DLAIFS_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA544000 C:\WINDOWS\System32\DLA\DLAUDF_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xF727E000 DRVMCDB.SYS 90112 bytes (Sonic Solutions, Device Driver)
0xB9B72000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB7F4D000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110423.002\naveng.sys 81920 bytes (Symantec Corporation, AV Engine)
0xEB8F5000 C:\Program Files\Symantec AntiVirus\Savrtpel.sys 81920 bytes (Symantec Corporation, SAVRTPEL)
0xF6B14000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xEB191000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7294000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7347000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF6A7D000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7517000 C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys 65536 bytes (Broadcom Corporation, Broadcom Corporation NDIS 5.1 ethernet driver)
0xF60CF000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF74F7000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF60EF000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7507000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF694B000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF3559000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF74A7000 C:\WINDOWS\system32\drivers\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7527000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF74B7000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7547000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF75B7000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF76F7000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7497000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7537000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7647000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 40960 bytes (Sonic Solutions, Device Driver Manager)
0xF7487000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF60DF000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF633F000 C:\WINDOWS\system32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xB8C29000 C:\WINDOWS\System32\Drivers\SYMREDRV.SYS 40960 bytes (Symantec Corporation, Redirector Filter Driver)
0xF7557000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF74C7000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xEBABD000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF7607000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF39C3000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB8BE9000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF76E7000 C:\WINDOWS\system32\DRIVERS\processr.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF5EFC000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xED73C000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF77EF000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF34B9000 C:\WINDOWS\System32\DLA\DLABOIOM.SYS 28672 bytes (Sonic Solutions, Drive Letter Access Component)
0xED754000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7707000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF34A1000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF7757000 C:\WINDOWS\System32\Drivers\DLARTL_N.SYS 24576 bytes (Sonic Solutions, Shared Driver Component)
0xF77F7000 C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF7817000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF781F000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF62F7000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xED75C000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7807000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7717000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF780F000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF77FF000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF77E7000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xF7787000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA5D0000 C:\WINDOWS\System32\DLA\DLAOPIOM.SYS 16384 bytes (Sonic Solutions, Drive Letter Access Component)
0xF1332000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF792F000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xBA534000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7937000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF630B000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF7167000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xF6307000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF6EF3000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF714B000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7A47000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF79C1000 C:\WINDOWS\System32\Drivers\DLACDBHM.SYS 8192 bytes (Sonic Solutions, Shared Driver Component)
0xF79B3000 C:\WINDOWS\System32\DLA\DLAPoolM.SYS 8192 bytes (Sonic Solutions, Drive Letter Access Component)
0xF79FF000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7A3B000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7997000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7999000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF79C3000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF79E9000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7989000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7AFA000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7B09000 C:\WINDOWS\System32\DLA\DLADResN.SYS 4096 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7B5D000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7BA6000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0x00AF0000 Hidden Image-->System.ServiceProcess.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 126976 bytes
0x85F87A91 Unknown page with executable code, 1391 bytes
0x03900000 Hidden Image-->System.XML.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 2060288 bytes
0x045F0000 Hidden Image-->System.EnterpriseServices.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 266240 bytes
0x04380000 Hidden Image-->System.Transactions.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 270336 bytes
0x010A0000 Hidden Image-->log4net.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 282624 bytes
0x04610000 Hidden Image-->SupportSoft.Agent.Sprocket.dll [ EPROCESS 0x85D6C958 ] PID: 2364, 28672 bytes
0x04030000 Hidden Image-->System.Data.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 2961408 bytes
0x04B50000 Hidden Image-->System.Runtime.Remoting.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 307200 bytes
0x03580000 Hidden Image-->System.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 3190784 bytes
0x85F86288 Unknown page with executable code, 3448 bytes
0x85F88191 Unknown page with executable code, 3695 bytes
0x05420000 Hidden Image-->Intuit.Spc.Map.WindowsFirewallUtilities.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 421888 bytes
0x03890000 Hidden Image-->System.configuration.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 438272 bytes
0x044F0000 Hidden Image-->SupportSoft.Agent.Sprocket.SupportMessage.dll [ EPROCESS 0x85D6C958 ] PID: 2364, 45056 bytes
0x043F0000 Hidden Image-->Intuit.Spc.Map.Reporter.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 479232 bytes
0x04DA0000 Hidden Image-->System.Windows.Forms.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 5033984 bytes
0xF74B7000 WARNING: Virus alike driver modification [VolSnap.sys], 53248 bytes
0x85F8AE7A Unknown thread object [ ETHREAD 0x85F6C628 ] TID: 124, 600 bytes
0x85F8D008 Unknown thread object [ ETHREAD 0x85F6C3B0 ] TID: 128, 600 bytes
0x85F8C0DE Unknown thread object [ ETHREAD 0x85EF6020 ] , 600 bytes
0x85F8AB45 Unknown thread object [ ETHREAD 0x85EF6DA8 ] , 600 bytes
0x05380000 Hidden Image-->System.Drawing.dll [ EPROCESS 0x85ABB6D8 ] PID: 1868, 634880 bytes
0x02F00000 Hidden Image-->sprtmessage.dll [ EPROCESS 0x85D6C958 ] PID: 2364, 77824 bytes
0x85F8CCDC Unknown page with executable code, 804 bytes
0x03F50000 Hidden Image-->System.Data.SQLite.DLL [ EPROCESS 0x85ABB6D8 ] PID: 1868, 872448 bytes

#12 boopme

boopme

    To Insanity and Beyond


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Posted 24 April 2011 - 02:36 PM

This looks like the new TDL volsnap variant and we'll need a custom script written to remove it.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the Unhooker log you posted earlier.

Let me know if that went well.
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#13 Budapest

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Posted 24 April 2011 - 03:37 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic393384.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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