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Ransomware .ENCODED Urgent Help


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#1 Johnny5Alive

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Posted 23 April 2011 - 02:25 PM

Hi everyone, thanks in advance for your time.

I just got rid of the infection and the Laptops status is back to normal.

However, all the stuff in My Docs/Pics ect are tagged .ENCODED - Removing .ENCODED does not allow the file to open sadly.

The ransomware wanted you to wire some $ to them for the decryption method, and gave you a 3 day window (Im guessing when they cycle their drop accounts) "Or else F U" basically.

My customer did not do this, nor do i think the hackers would of given him the solution anyways lol.

I read elsewhere that only the beginning of each file is infected and has code inserted to it that can be removed or something... did anyone make a script to fix this by chance? it seems it has been out in the wild since November-ish last year.

Is he SOL or maybe can i delete all the .encoded and do some data recovery for his old stuff?

Any solution of anykind is welcome, thank you for any insight or help.

Edited by Johnny5Alive, 23 April 2011 - 02:26 PM.


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#2 boopme

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Posted 23 April 2011 - 09:17 PM

It looks like they have the new version of the old GPCode virus. Depending on how far it advanced will determine file loss.
I would try running Drweb
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#3 Johnny5Alive

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Posted 25 April 2011 - 09:59 AM

Thank you for the same day reply - The Virus is definitely dead, i hadn't heard of this dr.web cureIt program though, i'll keep it handy ad try it out on some infections when i get a chance.

From what i've gathered the data is definitely encrypted and he is screwed, thankfully he had most of it backed up like a smart puppy and was not devastated or anything.
our customer had this thing on the machine for over 2 weeks untamed.

This thing is nasty business i hope we don't see this become too prevalent, i'd see alot of crying adults.

Thanks again, and have a good day.

#4 boopme

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Posted 25 April 2011 - 11:29 AM

Your welcome,, There are a few of these where a reformat is the best or only solution.
Drweb is a very thorough scanner and it will take a couple hours.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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