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Invisible Desktop Icons


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5 replies to this topic

#1 Gburg

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Posted 22 April 2011 - 06:57 PM

Yesterday, my XP Pro SP3 system lagged dramatically and then displayed a taskbar message that said, "Critical Error - Damaged hard drive clusters detected. Private data is at risk". I figured this was malware but couldn't find anything in task manager that looked out of the ordinary in applications or processes to end task on. So I restarted the computer. When I did, about half of my desktop icons were gone and my IE favorites were gone as well.

Upon further inspection, my favorites folder was actually gone from my user profile in windows explorer. The other user profiles were fine. In windows explorer, I typed in the address location of my user profile's favorite folder, c:\documents and settings\username\favorites and BLAM!! the favorites folder instantly appeared in the tree. The "hidden" properties attribute had been checked and unchecking brought back all my favorites.

Malwarebytes and Windows Security Essentials both show no infection on full scans, by the way.

So my favorites are back.

But I'm still missing some desktop icons. If I try to recreate the icons that can't be seen on the desktop, or in windows explorer under ANY profile, windows balks and says the filename already exists.

Doing a windows search for the file name turns up nothing and it can't be seen anywhere in the system. But if you try to create the same shortcut on the desktop, it won't let you, as the filename already exists there.

Any suggestions?

Edited by Gburg, 22 April 2011 - 07:39 PM.


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#2 Broni

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Posted 22 April 2011 - 08:46 PM

For now....
Download and run UnHide

If it fixes your issue.....

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#3 Gburg

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Posted 23 April 2011 - 09:45 AM

Thanks so much for the quick response. The pc is at the office and I'll go in this evening and run the program.

#4 Broni

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Posted 23 April 2011 - 10:40 AM

OK :)

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#5 unlocky

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Posted 02 August 2011 - 04:46 AM

I used the file and it works great. Thanks a lot.

#6 Broni

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Posted 02 August 2011 - 06:33 PM

You're very welcome Posted Image

No other issues?

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