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#1 Voluptas

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Posted 22 April 2011 - 05:09 PM

I have the same problem as this:

"I did a search for this virus and found that it was the TDSS rootkit. I downloaded TDSSKiller ver. 2.4.21 but it would install to 80% and then crash with the MS grey box stating that a problem was encountered and it had to shut down. I tried renaming it to some random name.com as suggested. That did not change anything.

I also did an online scan with ESET. It found nothing. I then downloaded Malwarebytes which also found nothing. Finally I downloaded and ran SpywareDoctor which found a few tracking cookies but nothing else."

Can someone help?

Voluptas

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#2 Budapest

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Posted 22 April 2011 - 06:38 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 27 April 2011 - 08:37 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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