Posted 31 December 2005 - 01:24 PM
I've been lurking and reading for days all the previous posts about malware, spyware, etc. I've tried at least 20 solid hours of attempts to rid my system of the malware that I have. I hope that some of you experts will be able to help me... I will attempt to be brief and unemotional
Computer: Toshiba Satellite 1800
OS: Windows XP, completely updated with all service packs
Spyware used and/or attempted: HijackThis, Adaware, Spybot, Microsoft Spyware Beta, Ewido
Problems: SearchExtender repeatedly hijacks my Internet Explorer 6 and sends cascading pop-ups that are identified as coming from S13.havy.biz which links directly to searchx.cc
I spent 2 hours on the phone with a Microsoft Engineer in Nova Scotia and still couldn't get Internet Explorer to allow ActiveX Controls to download... so I cannot successfully run HouseCall, Panda, or Ewido. Microsoft Spyware, HijackThis, and Adaware all find and supposedly remove SearchExtender but it's still there. Microsoft Spyware tries to tell me that the se.dll that runs this crazy thing is still there and I've removed it five ways from Sunday!
I cannot find the original startup disks that came with the computer, but I believe that XP came installed anyway. This computer was my husband's and he has suggested we just abandon Internet Explorer and use Firefox or Mozilla... but I still have hope that we can resolve this issue! Looking forward to your advice and good counsel.