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Infected with google redirect/TDSS/antimalware doctor/random audio ads and more


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12 replies to this topic

#1 lokunia

lokunia

  • Members
  • 7 posts
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  • Local time:07:53 PM

Posted 22 April 2011 - 12:43 AM

Hi team,

I'll try to keep this as brief as possible. I was firstly infected with the Antimalware Doctor virus along with the google redirect virus. By scanning your forums and trying to find the files to delete in my comp/registry and also downloading Malware Bytes Anti-Malware, I thought I had removed the problem. But the viruses keep on coming back and seem to be multiplying. After countless system restores to get my comp back to working points and to stop the viruses blocking MBAM (i have since realised i can rename it to make it run), I did a system restore which almost ruined my comp for good. Upon rebooting the system restore couldn't finish and every file i tried to open I was asked "which program do i want to use to open this file". After working out how to run MBAM again, I cleared around 25 more infected files including once again Antimalware Doctor and a number of other nasties. This was just a few days ago. The reason I've given some history is:

1. The viruses keep coming back when I think I have cleaned them.
2. The google redirect virus remains, along with audio ads that are seemingly not associated with any executable program.
3. To let you know I have run numerous system restores and attempted deleting registry files although I am a pure novice.

I have joined up as now it seems my computer is in the exact state as another poster that you have just helped "ChrisPowers" about a week ago. Same viruses EXACTLY (including audio ads, script errors, google redirect) however it seems I also have had many others such as antimalware doctor that keep coming back to haunt me. Note I've even got the same hidden file issue that "ChrisPowers" posted about.

Really appreciate any help you can provide. I will not make any movements on my computer until I hear from you. My DDS and GMER logs are below - note that I will probably need to run these again if it takes a little while for you to respond as I am having no choice but to run MBAM every 2-3 days to keep my computer working.

Lastly - here is a list of some of the viruses picked up when MBAM last did a mass clean:

Antimalware Doctor
Rootkit.TDSS
Trojan.Fakealert (multiple)
Spyware.Passwords.XGen
Trojan.Vundo (multiple)
Trojan.Agent (multiple)

Thanks again.

Luke

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Luke H at 14:26:55.21 on Fri 22/04/2011
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.572 [GMT 10:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Luke H\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com.au/
mDefault_Page_URL = hxxp://au.yahoo.com
mStart Page = hxxp://au.yahoo.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\lukeh~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1205809545240
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: routew - routew.dll
Notify: strm - strm.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\lukeh~1\applic~1\mozilla\firefox\profiles\m0fq4d27.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2011-04-16 05:01:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-16 05:01:21 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-10 21:18:56 -------- d-----w- c:\docume~1\lukeh~1\applic~1\Udis
2011-04-08 23:39:54 29184 ----a-w- c:\documents and settings\luke h\adobeupdate.exe
2011-04-06 11:06:32 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-06 11:06:32 -------- d-----w- c:\windows\system32\wbem\Repository
2011-04-03 05:07:18 -------- d-----w- c:\docume~1\lukeh~1\locals~1\applic~1\Temp
2011-04-03 00:01:43 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-04-03 00:01:41 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-04-03 00:01:41 728024 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-04-03 00:01:41 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-04-03 00:01:41 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-04-03 00:01:41 142296 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-04-03 00:01:40 1975768 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-04-03 00:01:40 1893336 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-04-02 22:22:04 -------- d-----w- c:\docume~1\lukeh~1\applic~1\Malwarebytes
2011-04-02 22:21:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-27 09:59:09 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-03-27 06:33:43 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-27 06:33:43 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-03-27 01:32:09 -------- d-----w- c:\docume~1\alluse~1\applic~1\Common Files
2011-03-27 01:29:38 -------- d-----w- c:\windows\system32\drivers\AVG
2011-03-27 01:29:38 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-03-27 01:28:40 -------- d-----w- c:\program files\AVG
2011-03-27 01:21:32 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-03-27 01:06:06 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
.
==================== Find3M ====================
.
.
============= FINISH: 14:27:21.26 ===============

GMER 1.0.15.15570 - http://www.gmer.net
Rootkit scan 2011-04-22 15:18:26
Windows 5.1.2600 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-4 WDC_WD1600BB-00GUC0 rev.08.02D08
Running: gmer.exe; Driver: C:\DOCUME~1\LUKEH~1\LOCALS~1\Temp\pxtdapow.sys


---- Kernel code sections - GMER 1.0.15 ----

INITc VolSnap.sys F7546BD0 4 Bytes [40, 95, 53, 80]
INITc VolSnap.sys F7546BF8 4 Bytes [AC, 9E, 4F, 80]
INITc VolSnap.sys F7546C20 4 Bytes [AA, AB, 4F, 80]
INITc VolSnap.sys F7546C48 4 Bytes [94, F2, 4F, 80]
INITc VolSnap.sys F7546C70 4 Bytes [6E, A5, 4F, 80]
INITc ...
.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xF6860380, 0x2FF527, 0xE8000020]
? C:\DOCUME~1\LUKEH~1\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\Explorer.EXE[1720] WININET.dll!HttpAddRequestHeadersA 771C54CA 7 Bytes JMP 00A418D5
.text C:\WINDOWS\Explorer.EXE[1720] WININET.dll!HttpAddRequestHeadersW 771D5E41 5 Bytes JMP 00A41A9D
.text C:\Program Files\Mozilla Firefox\firefox.exe[2264] ntdll.dll!LdrLoadDll 7C9161CA 5 Bytes JMP 00401410 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[2264] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 0071000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[2264] WS2_32.dll!connect 71AB406A 5 Bytes JMP 006D000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[2264] WS2_32.dll!send 71AB428A 5 Bytes JMP 006F000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[2264] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 0070000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[2264] WS2_32.dll!closesocket 71AB9639 5 Bytes JMP 006E000A

---- Threads - GMER 1.0.15 ----

Thread System [4:120] 86EFEE84
Thread System [4:124] 86F01084

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools\
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x5E 0x6A 0x7D 0x99 ...
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x83 0x28 0xD4 0x1B ...
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x9D 0x58 0xC9 0xEF ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools\
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x5E 0x6A 0x7D 0x99 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x83 0x28 0xD4 0x1B ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x9D 0x58 0xC9 0xEF ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools\
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x5E 0x6A 0x7D 0x99 ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x83 0x28 0xD4 0x1B ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x9D 0x58 0xC9 0xEF ...

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:53 AM

Posted 22 April 2011 - 08:28 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 lokunia

lokunia
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 22 April 2011 - 06:56 PM

Hi Gringo,

Thank you very much for your help. Really appreciate your help and replying so quickly also! As soon as I read your message about half an hour ago, Antimalware Doctor popped back onto my screen so as expected I had not removed it previously.

I have run combofix as instructed. The log details are below. Note that I have not run any other anti virus programs since my first post and will not unless instructed. I have however enabled the windows firewall as part of the preparation instructions before my first post. I did not disable this firewall before running combofix.

The computer now (about 5 mins after running combofix) seems to be running well with no google redirections (I tried a couple random searches). However this does always seem to be the case after running anti-virus programs but they seem to keep coming back within 1-3 days.

Log posted below - eagerly awaiting your next instruction.

Thanks again,

Luke

ComboFix 11-04-22.01 - Luke H 23/04/2011 9:38.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.770 [GMT 10:00]
Running from: c:\documents and settings\Luke H\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Luke H\Application Data\Adobe\plugs
c:\documents and settings\Luke H\Application Data\Adobe\shed
c:\documents and settings\Luke H\Application Data\BF6C5449DC4D7C1BA55729D2E5898D5E
c:\documents and settings\Luke H\Application Data\BF6C5449DC4D7C1BA55729D2E5898D5E\enemies-names.txt
c:\documents and settings\Luke H\Application Data\BF6C5449DC4D7C1BA55729D2E5898D5E\local.ini
c:\documents and settings\Luke H\Application Data\BF6C5449DC4D7C1BA55729D2E5898D5E\netbac24ss0.exe
c:\documents and settings\Luke H\Application Data\Microsoft\Internet Explorer\Quick Launch\Antimalware Doctor.lnk
c:\documents and settings\Luke H\Desktop\Antimalware Doctor.lnk
c:\documents and settings\Luke H\Start Menu\Antimalware Doctor.lnk
c:\documents and settings\Luke H\Start Menu\Programs\Antimalware Doctor
c:\documents and settings\Luke H\Start Menu\Programs\Antimalware Doctor\Antimalware Doctor.lnk
c:\documents and settings\Luke H\Start Menu\Programs\Antimalware Doctor\Uninstall.lnk
c:\documents and settings\Luke H\Start Menu\Programs\Startup\Antimalware Doctor.lnk
C:\LOG3BA.tmp
C:\LOG3F7.tmp
C:\LOG410.tmp
C:\LOG4E20.tmp
C:\LOGB6C.tmp
C:\LOGC30.tmp
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack :P
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_USNJSVC
-------\Service_usnjsvc
.
.
((((((((((((((((((((((((( Files Created from 2011-03-22 to 2011-04-22 )))))))))))))))))))))))))))))))
.
.
2011-04-22 23:26 . 2004-08-04 12:00 29184 ----a-w- c:\documents and settings\adobeupdate.exe
2011-04-16 05:01 . 2010-12-20 08:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-16 05:01 . 2011-04-16 09:31 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-10 21:18 . 2011-04-10 21:18 -------- d-----w- c:\documents and settings\Luke H\Application Data\Udis
2011-04-08 23:39 . 2004-08-04 12:00 29184 ----a-w- c:\documents and settings\Luke H\adobeupdate.exe
2011-04-06 11:06 . 2011-04-06 11:06 -------- d-----w- c:\windows\system32\wbem\Repository
2011-04-03 05:07 . 2011-04-03 05:07 -------- d-----w- c:\documents and settings\Luke H\Local Settings\Application Data\Temp
2011-04-03 00:01 . 2011-03-18 17:57 142296 ----a-w- c:\program files\Mozilla Firefox\components\browsercomps.dll
2011-04-03 00:01 . 2011-03-18 17:57 781272 ----a-w- c:\program files\Mozilla Firefox\mozsqlite3.dll
2011-04-03 00:01 . 2011-03-18 17:57 728024 ----a-w- c:\program files\Mozilla Firefox\libGLESv2.dll
2011-04-03 00:01 . 2011-03-18 17:57 1874904 ----a-w- c:\program files\Mozilla Firefox\mozjs.dll
2011-04-03 00:01 . 2011-03-18 17:57 15832 ----a-w- c:\program files\Mozilla Firefox\mozalloc.dll
2011-04-03 00:01 . 2011-03-18 17:57 142296 ----a-w- c:\program files\Mozilla Firefox\libEGL.dll
2011-04-03 00:01 . 2011-03-18 17:57 1975768 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_42.dll
2011-04-03 00:01 . 2011-03-18 17:57 1893336 ----a-w- c:\program files\Mozilla Firefox\d3dx9_42.dll
2011-04-02 22:22 . 2011-04-02 22:22 -------- d-----w- c:\documents and settings\Luke H\Application Data\Malwarebytes
2011-04-02 22:21 . 2011-04-02 22:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-03-27 09:59 . 2011-03-27 09:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2011-03-27 06:33 . 2011-04-06 11:05 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-27 06:33 . 2011-04-06 11:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2011-03-27 01:32 . 2011-03-27 01:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Common Files
2011-03-27 01:29 . 2011-04-02 21:39 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG10
2011-03-27 01:29 . 2011-03-27 01:30 -------- d-----w- c:\windows\system32\drivers\AVG
2011-03-27 01:28 . 2011-03-27 01:28 -------- d-----w- c:\program files\AVG
2011-03-27 01:21 . 2011-04-02 21:39 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2011-03-27 01:06 . 2011-03-27 01:06 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-18 17:57 . 2011-04-03 00:01 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-11-28 77824]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-05 16380416]
"SkyTel"="SkyTel.EXE" [2007-06-15 1826816]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-28 8466432]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-28 81920]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-10 421160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-04 15360]
.
c:\documents and settings\Luke H\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\BitLord\\BitLord.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
.
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [18/03/2008 7:27 AM 685816]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WUAUSERV
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
mStart Page = hxxp://au.yahoo.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Luke H\Application Data\Mozilla\Firefox\Profiles\m0fq4d27.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-netbac24ss0.exe - c:\documents and settings\Luke H\Application Data\BF6C5449DC4D7C1BA55729D2E5898D5E\netbac24ss0.exe
Notify-strm - strm.dll
AddRemove-Murder, She Wrote 1.00 - c:\program files\Games\Murder
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-23 09:43
Windows 5.1.2600 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2340)
c:\windows\system32\msi.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\RUNDLL32.EXE
c:\windows\system32\nvsvc32.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2011-04-23 09:46:11 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-22 23:46
.
Pre-Run: 22,601,342,976 bytes free
Post-Run: 23,924,760,576 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 857CF12A14E9676E5C6F8DA69642DB4A

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 April 2011 - 07:46 PM

Hello


looks like we got all of it in one shot




TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 lokunia

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Posted 22 April 2011 - 08:47 PM

Hi Gringo,

Once again thank you for the extremely quick reply!!

Since my last post a few hours ago, I have not encountered any problems - however I think I would need another few days to be sure of this.

Have followed your instructions. Note that I closed the Hijack This window without checking any of the boxes that came up after the scan.

Logs for MBAM and Hijack This are below (MBAM came up with nothing - which it has also done over the past few days even though I've had viruses).

Thanks once again and looking forward to your next set of instructions.

Cheers,
Luke

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6423

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

23/04/2011 11:38:34 AM
mbam-log-2011-04-23 (11-38-34).txt

Scan type: Quick scan
Objects scanned: 149613
Time elapsed: 1 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:40:57 AM, on 23/04/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\hijackthis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://au.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1205809545240
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E5CBEDF-53C4-4280-8790-2AD24B72CA61}: Domain = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E5CBEDF-53C4-4280-8790-2AD24B72CA61}: Domain = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\..\{0E5CBEDF-53C4-4280-8790-2AD24B72CA61}: Domain = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\Tcpip\..\{0E5CBEDF-53C4-4280-8790-2AD24B72CA61}: Domain = vic.bigpond.net.au
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Servicio de uso compartido de red del Reproductor de Windows Media (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\WMPNetwk.exe

--
End of file - 5667 bytes

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 April 2011 - 08:56 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 lokunia

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Posted 22 April 2011 - 10:17 PM

Hi Gringo,

I followed the Hijack This and ESET instructions with the ESET log pasted below. Looks like antimalware doctor is still hanging around?

Cheers,
Luke


C:\Documents and Settings\Luke H\Desktop\LUKES BACK UP\LUKES MUSIC\bittorrent program\BitLord_1.1.exe Win32/Adware.WhenU.SaveNow application
C:\Program Files\Real\RealPlayer\RealPlayer v10.5 Gold Crack.exe probably a variant of Win32/TrojanDownloader.Agent.RSEWZO trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Luke H\Application Data\BF6C5449DC4D7C1BA55729D2E5898D5E\enemies-names.txt.vir Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\Qoobox\Quarantine\C\Documents and Settings\Luke H\Application Data\BF6C5449DC4D7C1BA55729D2E5898D5E\local.ini.vir Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP383\A0023362.ini Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP395\A0025955.sys a variant of Win32/Olmasco.D trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP395\A0026011.ini Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP402\A0032842.exe a variant of Win32/Kryptik.LYB trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP402\A0032843.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP403\A0033849.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP403\A0033859.ini Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034861.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034919.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034920.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034921.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034922.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034923.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034924.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034932.ini Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034934.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP404\A0034935.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP405\A0034940.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP405\A0034941.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP405\A0034974.reg Win32/HackAV.G application
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP405\A0034976.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP405\A0034977.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0035977.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0035978.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036004.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036005.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036006.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036007.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036008.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036009.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036010.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036011.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036012.dll a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036013.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP406\A0036014.exe a variant of Win32/Kryptik.IHN trojan
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP410\A0038154.ini Win32/Adware.AntimalwareDoctor.AE.Gen application
C:\System Volume Information\_restore{ECA2EE62-5046-4CCC-98E3-1A8AA94FA848}\RP410\A0038172.sys Win32/Olmasco.E trojan
C:\WINDOWS\system32\roth.sys a variant of Win32/Spy.Goldun.AXT trojan

#8 gringo_pr

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Posted 23 April 2011 - 06:08 AM

Greetings

There are somethings in the online scan I want to remove so run this scrript for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
C:\Documents and Settings\Luke H\Desktop\LUKES BACK UP\LUKES MUSIC\bittorrent program\BitLord_1.1.exe
C:\Program Files\Real\RealPlayer\RealPlayer v10.5 Gold Crack.exe
C:\WINDOWS\system32\roth.sys


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 lokunia

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Posted 23 April 2011 - 07:03 AM

Hi Gringo,

I've followed your instructions again and attached the report below. Note the following:

- After dragging the CFScript into combofix, I was asked if i wanted to update combofix to the latest version before it proceeded. I clicked "no" as I just downloaded it this morning and was worried the update would not include the CFScipt i dragged in.

- At the end of combofix it said it needed to upload some of the malware files for further analysis (i don't think this happened the first time you asked me to run the program).

- My computer has been running well with no sign of viruses since the first time you asked me to run combofix, however this is usually the case after I try and remove them and they usually hide in the background for a few days before reappearing (as it seems the Eset scan has picked up).

Again, thank you very much for the time you are spending helping me through this. Combofix log pasted below.

Cheers,
Luke

ComboFix 11-04-22.01 - Luke H 23/04/2011 21:48:55.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.682 [GMT 10:00]
Running from: c:\documents and settings\Luke H\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Luke H\Desktop\CFScript.txt
.
FILE ::
"c:\documents and settings\Luke H\Desktop\LUKES BACK UP\LUKES MUSIC\bittorrent program\BitLord_1.1.exe"
"c:\program files\Real\RealPlayer\RealPlayer v10.5 Gold Crack.exe"
"c:\windows\system32\roth.sys"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Luke H\Desktop\LUKES BACK UP\LUKES MUSIC\bittorrent program\BitLord_1.1.exe
c:\program files\Real\RealPlayer\RealPlayer v10.5 Gold Crack.exe
c:\windows\system32\roth.sys
.
.
((((((((((((((((((((((((( Files Created from 2011-03-23 to 2011-04-23 )))))))))))))))))))))))))))))))
.
.
2011-04-23 01:40 . 2011-04-23 01:40 388096 ----a-r- c:\documents and settings\Luke H\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-04-22 23:26 . 2004-08-04 12:00 29184 ----a-w- c:\documents and settings\adobeupdate.exe
2011-04-16 05:01 . 2010-12-20 08:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-16 05:01 . 2011-04-16 09:31 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-10 21:18 . 2011-04-10 21:18 -------- d-----w- c:\documents and settings\Luke H\Application Data\Udis
2011-04-08 23:39 . 2004-08-04 12:00 29184 ----a-w- c:\documents and settings\Luke H\adobeupdate.exe
2011-04-06 11:06 . 2011-04-06 11:06 -------- d-----w- c:\windows\system32\wbem\Repository
2011-04-03 05:07 . 2011-04-03 05:07 -------- d-----w- c:\documents and settings\Luke H\Local Settings\Application Data\Temp
2011-04-03 00:01 . 2011-03-18 17:57 142296 ----a-w- c:\program files\Mozilla Firefox\components\browsercomps.dll
2011-04-03 00:01 . 2011-03-18 17:57 781272 ----a-w- c:\program files\Mozilla Firefox\mozsqlite3.dll
2011-04-03 00:01 . 2011-03-18 17:57 728024 ----a-w- c:\program files\Mozilla Firefox\libGLESv2.dll
2011-04-03 00:01 . 2011-03-18 17:57 1874904 ----a-w- c:\program files\Mozilla Firefox\mozjs.dll
2011-04-03 00:01 . 2011-03-18 17:57 15832 ----a-w- c:\program files\Mozilla Firefox\mozalloc.dll
2011-04-03 00:01 . 2011-03-18 17:57 142296 ----a-w- c:\program files\Mozilla Firefox\libEGL.dll
2011-04-03 00:01 . 2011-03-18 17:57 1975768 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_42.dll
2011-04-03 00:01 . 2011-03-18 17:57 1893336 ----a-w- c:\program files\Mozilla Firefox\d3dx9_42.dll
2011-04-02 22:22 . 2011-04-02 22:22 -------- d-----w- c:\documents and settings\Luke H\Application Data\Malwarebytes
2011-04-02 22:21 . 2011-04-02 22:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-03-27 09:59 . 2011-03-27 09:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2011-03-27 06:33 . 2011-04-06 11:05 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-27 06:33 . 2011-04-06 11:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2011-03-27 01:32 . 2011-03-27 01:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Common Files
2011-03-27 01:29 . 2011-04-02 21:39 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG10
2011-03-27 01:29 . 2011-03-27 01:30 -------- d-----w- c:\windows\system32\drivers\AVG
2011-03-27 01:28 . 2011-03-27 01:28 -------- d-----w- c:\program files\AVG
2011-03-27 01:21 . 2011-04-02 21:39 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2011-03-27 01:06 . 2011-03-27 01:06 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-18 17:57 . 2011-04-03 00:01 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-04-22_23.43.30 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-04-23 01:40 . 2011-04-23 01:40 1094656 c:\windows\Installer\596eb.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-05 16380416]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-28 8466432]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-04 15360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\BitLord\\BitLord.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
.
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [18/03/2008 7:27 AM 685816]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
mStart Page = hxxp://au.yahoo.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Luke H\Application Data\Mozilla\Firefox\Profiles\m0fq4d27.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-23 21:53
Windows 5.1.2600 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2488)
c:\windows\system32\msi.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\nvsvc32.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2011-04-23 21:55:30 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-23 11:55
ComboFix2.txt 2011-04-22 23:46
.
Pre-Run: 23,506,964,480 bytes free
Post-Run: 23,499,493,376 bytes free
.
- - End Of File - - 8FBF5D26255F687A30561828B8CB0234

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 April 2011 - 07:12 AM

Hello

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


I will leave this open for a few days in case it comes back but I don't think it will

if after a few days somethings does come back and I have closed the topic just give me a pm and I will be glad to open it again for you


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo

Edited by gringo_pr, 23 April 2011 - 07:13 AM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 lokunia

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Posted 23 April 2011 - 07:06 PM

Hi again Gringo,

I have completed your final instructions. I must say - I can't remember when my computer was running this fast! I can't thank you enough for the time you put in to walking me through this!

For anyone viewing this thread - I have close to zero knowledge on computers yet it seems at this stage I was able to completely remove all of the many problems with my computer with the help of Gringo and his easy to follow instructions.

Thanks again Gringo - I will give it a week or two to make sure these viruses don't pop up again (I am especially confident they won't now that my browsers are blocking scripts/ads except where I allow) and then will most certainly come back to make a donation. I'll also be recommending your service to friends.

Cheers,
Luke

#12 gringo_pr

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Posted 23 April 2011 - 08:22 PM

Thank you very much that was very nice and made my day and you are most welcome



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

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Posted 26 April 2011 - 02:32 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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