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Microsoft Management Console has stopped working


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5 replies to this topic

#1 pp3

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Posted 21 April 2011 - 11:42 PM

Hi all, I am receiving the following error log when trying to run event viewer and other programs:

Description:
Stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: mmc.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc3f1
Fault Module Name: mscorwks.dll
Fault Module Version: 2.0.50727.4959
Fault Module Timestamp: 4d4cc7fa
Exception Code: c0000005
Exception Offset: 0001ed1e
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

I have tried lots of debugging techniques, system restores, etc. and can seem to fix it, any ideas?

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#2 Jacee

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Posted 22 April 2011 - 10:34 AM

Can you run your Anti-virus and Anti-malware programs?

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#3 pp3

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Posted 22 April 2011 - 12:15 PM

yes

#4 Jacee

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Posted 22 April 2011 - 03:01 PM

What are they, and did either or both find anything?

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#5 pp3

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Posted 22 April 2011 - 03:07 PM

i have run pretty much every malware program. my computer has vipre, but i have also run mbam, hijackthis, and several others. nothing really that significant found. i believe it was originally infected with a trojan virus.

#6 Orange Blossom

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Posted 27 April 2011 - 05:22 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic392911.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

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