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Virus has infected 9 machines at an office


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2 replies to this topic

#1 EricEm

EricEm

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Posted 21 April 2011 - 05:58 PM

Hello guys im super desperate here and this is the first time ive posted to bear with me!

we have an office that almost every machine is infected with. Ive run malwarebytes and many of the other programs listed in your forums and ive gotten rid of most of the symptoms, but theres one file that keeps getting replaced in a certain folder that still pops up as a virus. i know most of the virus is gone but i cant tell the client im 100 percent clean if this type of activity is still going on.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by aliberatore at 18:54:12.97 on Thu 04/21/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.1253 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\Xerox\PanelMgr\SSMMgr.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\aliberatore\Desktop\gmer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\aliberatore\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070322
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070322
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Xerox PanelMgr] c:\windows\xerox\panelmgr\SSMMgr.exe /autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [BCSSync] "c:\documents and settings\all users\application data\microsoft\opqrwqdyt\opqrwqdyt.exe" /c "c:\program files\microsoft office\office14\bcssync.exe" /delayservices
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: Garmin Internet Explorer Plug-In - hxxps://my.garmin.com/mygarmin/m/GarminAxControl.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
DPF: {6A6F4B83-45C5-4CA9-BDD9-0D81C12295E4} - hxxps://sslvpn.iskoconsulting.com/msrdp.cab
DPF: {6e32070a-766d-4ee6-879c-dc1fa91d2fc3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1139406804265
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {AA299E98-6FB5-409F-99D3-D30D749F4864} - hxxps://manage.greenhouseit.com/inc/kaxRemote.dll
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\aliber~1\applic~1\mozilla\firefox\profiles\eopc6mep.default\
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-3-22 3456]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsl6a3f4203;MpKsl6a3f4203;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{ae961eb7-7a7d-463d-ab84-8deea506ba8f}\MpKsl6a3f4203.sys [2011-4-21 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-27 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-5-31 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-10-9 47640]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2007-3-31 18432]
S3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2007-3-31 14336]
S3 SSLDrv;SSL-VPN NetExtender Adapter;c:\windows\system32\drivers\SSLDrv.sys [2009-2-23 20504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 dscgroruc;dscgroruc;c:\dscgroruc.exe /s --> c:\dscgroruc.exe [?]
S4 hwarooglv;hwarooglv;c:\hwarooglv.exe /s --> c:\hwarooglv.exe [?]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 rnvuunuvi;rnvuunuvi;c:\rnvuunuvi.exe /s --> c:\rnvuunuvi.exe [?]
.
=============== Created Last 30 ================
.
2011-04-21 21:28:58 382976 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\opqrwqdyt\opqrwqdyt.exe
2011-04-21 21:28:58 205912 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\opqrwqdyt\opqrwqdyt.dll
2011-04-21 21:02:12 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{ae961eb7-7a7d-463d-ab84-8deea506ba8f}\MpKsl6a3f4203.sys
2011-04-21 20:49:42 -------- dc-h--w- c:\windows\ie8
2011-04-21 20:30:11 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-04-21 18:00:46 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{ae961eb7-7a7d-463d-ab84-8deea506ba8f}\mpengine.dll
2011-04-21 18:00:39 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-04-21 17:57:39 -------- d-----w- c:\program files\Microsoft Security Client
2011-04-21 15:47:16 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-21 15:47:15 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-04-21 15:46:48 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
.
==================== Find3M ====================
.
2011-04-21 20:29:49 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ------w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ------w- c:\windows\system32\html.iec
2011-02-17 19:00:28 78336 ------w- c:\windows\system32\ieencode.dll
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2009-01-22 02:25:49 2057756582 ----a-w- c:\program files\Garmin_RMU_CNNANT2009_1.exe
.
============= FINISH: 18:54:42.78 ===============

It also seems like a zero day virus, i mean ive tried EVERYTHING and im usually able to clean most viruses without any issues. This is beyond stubborn.

Some more info:

the virus files that keep coming back live in the allusers\application data\microsoft folder, and the file names are just jumbled letters. Deleting them either using programs or manually shift deleting works until i reboot and they come right back.

Thanks again guys this really sucks

UPDATE 2: we're at the office now and we found out on symantecs website that its a Qakbot varient that has been updated very recently, possibly even as soon as yesterday. The virus also changes folder permissions for the install location where syamntec antivirus goes on the local machine. Theres an ACL permissions fix on symantecs website which allowed us to reinstall symantec antivirus.

We think the virus is on the NAS, which explains why it spread so quickly.

Also if for some reason you cant post on this topic, please pm me.

Posts merged. Also, all assistance is provided on the forums, not via PM. ~ OB

Edited by Orange Blossom, 27 April 2011 - 05:51 PM.


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#2 m0le

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Posted 30 April 2011 - 06:33 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

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Posted 05 May 2011 - 08:22 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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