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Qakbot Virus


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#1 gmcdolt

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Posted 21 April 2011 - 05:30 PM

My wife has symantec endpoint and it doesn't get rid of Qakbot

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#2 boopme

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Posted 21 April 2011 - 07:32 PM

Hello and welcome. I moved you here to the Am I Infected forum. I need to tell you this first.

Qakbot is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


Also provide us some system info if you want to clean.
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