I've done a lot of reading here, but new member. I got the dreaded "hey dad, look at this" from my 16 year old yesterday and I was greeted with the most amazing mess of malware you've ever seen. To make a very long story short the Dell latop (running XP Pro SP3) had adware, trojans, redirects that turned off the firewall, AV (Avast), security center, etc., and bombarded the screen with junk..like "Antivirus Antimalware 2011". After many, many hours I rooted out most of it using the following tools:
Hitman Pro 3.5.8
Ccleaner (to clean up temp files)
Advanced System Care (all scans but defrag)
Hijack This (dug out some 02 browser redirects and some rogue startup programs)
I could never get Avast running again, so I removed it using both windows uninstall and Avast's own uninstall cleanup program. I'm using MS Security Essentials now. I got security center back up and running after the malware shut it down, as well as the firewall. After a few BSOD's I suspected I had a atapi.sys rootkit issue, so I used Recovery Console to replace that specific file with one off another XP SP3 machine. Recently MSSE caught and deleted win32/pdfjsc.od and win32/podjot.A. However it detected and ALLOWED (and I have NO idea why) both win32/alureon.eq and win32/wimpixo.E. I know that alureon is the base cause for a lot of this crud, but I can't seem to lick these things. I still get the occasional BSOD, and both IE and Firefox get redirected when I click on links.
So, I'm looking for help from the experts. I consider myself an advanced user, but not an expert, and I'd like to get to the bottom of this before I throw this machine into the Pacific ocean. I'm hoping I can post some logs here to help get to the bottom of what's left over.
Thanks in advance for any assistance.
Added Note: Just tried to run a full MSSE scan last night and it hung up at about 10% for 7 hours and never got anywhere. Still hoping I can post some logs to see what the heck is going on. I've resisted running Compfix until I work with an expert here, but sure getting tempting. lol
Another Update: MSSE is still hanging even during a quick scan when in the system32 folder. Reading showed that people that also had this issue had success with the heuristic scans in Avast (which I had already deleted). Now running a full Avast scan, but something has already disabled my firewall and security center. The people who write these trojans should be hung in a public square.
Another Update: Full scan using Avast found nothing. Waiting reboot for it to run rootkit scan, but having trouble uninstalling MSSE (since AV don't play nice together). Uninstall now running for 5 minutes. This can't be a good sign. Just got notice that uninstall failed. Good grief. Restarting anyway so Avast can run pre-boot rootkit scan. Anyone want a Dell D620 and a teenager?
Edited by sdmike1, 21 April 2011 - 04:35 PM.