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Internet explorer redirect


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20 replies to this topic

#1 cafcjgreen

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Posted 21 April 2011 - 11:23 AM

Hello again

I have a slight problem with accessing windows update as every time I try it says "cannot find server. this page cannot be displayed."

Edited by Orange Blossom, 24 April 2011 - 02:42 PM.
Split from different topic by OP. ~ hamluis Moved to Am I Infected forum. ~ OB


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#2 cafcjgreen

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Posted 21 April 2011 - 12:17 PM

Hello

I had the ramnit.b virus on my pc but it has been removed by me doing a full system restore.

I have updated my XP to SP3 but since then my internet explorer keeps on redirecting me to various websites when I go to open a link.

What can I do?

#3 hamluis

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Posted 21 April 2011 - 12:19 PM

Related reading, http://antivirus.about.com/od/windowsbasics/a/interneterrors.htm .

Louis

#4 cafcjgreen

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Posted 22 April 2011 - 02:01 PM

Hello again.

I am having a few problems with my PC:

1. Internet Explorer keeps on redirecting and wont let me access certain websites(Microsoft, AVG so on)
2. I managed to get Google Chrome installed on the PC but that wont open.

Apart from them 2 issues my PC is fine but I obviously need to be able to access the internet in order to use PC correctly so any help you can give will be greatly appreciated.

#5 Elise

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Posted 22 April 2011 - 02:16 PM

Hi cafcjgreen,

I merged the two topics you have about this problem in order to avoid confusion.

Did you do a complete reformat after the Ramnit infection and did you also format any USB storage device?
Are you connected through a router? If so, reset it, because it might be hijacked. Usually you can do this by pressing the reset button with a small object for approx. 10 seconds with the router powered off.

regards, Elise


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#6 cafcjgreen

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Posted 22 April 2011 - 02:18 PM

Hello

I did a complete system restore and I have no USB storage devices connected to my PC

I will now reset the router and let you know the outcome.

Thanks for your help

#7 Elise

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Posted 22 April 2011 - 02:26 PM

Okay, if you have trouble doing that, let me know what model router you have.

regards, Elise


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#8 cafcjgreen

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Posted 22 April 2011 - 05:37 PM

Hello and sorry for the late reply.

I have reset the router but the problem is still present on my PC.

If i do a search on google and click on a website link it redirects me to licosearch.com this means I am unable to download any programs

#9 Elise

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Posted 23 April 2011 - 01:40 AM

Hi, is the redirect always to that particular site?

regards, Elise


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#10 cafcjgreen

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Posted 23 April 2011 - 07:56 AM

Hello

Yes it is always redirected to licosearch.com

I managed to get AVG installed onto the PC using a usb stick but it wont scan my pc.

#11 Elise

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Posted 23 April 2011 - 08:36 AM

Hi, try this.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


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#12 cafcjgreen

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Posted 23 April 2011 - 10:06 AM

Ok i will download malwarebytes and run a full search and post the results.

Thanks for your help so far.

--------------------------------------------------------------------------

I loaded up my PC and when I logged onto my account an AVG message popped up saying it had found a virus and malware so I decided to move them into the vault and now my PC seems to be fine and I can access all websites. I will still download and run malwarebytes to make sure.

Edited by cafcjgreen, 23 April 2011 - 10:14 AM.


#13 cafcjgreen

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Posted 23 April 2011 - 11:54 AM

Malwarebytes log


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6425

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

01/01/2001 01:45:40
mbam-log-2001-01-01 (01-45-40).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|)
Objects scanned: 192667
Time elapsed: 1 hour(s), 11 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Owner\local settings\Temp\svchost.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\documents and settings\owner\start menu\programs\startup\iuichsxt.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP5\A0020202.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP5\A0020543.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP5\A0020800.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP8\A0021136.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP8\A0021539.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP9\A0022138.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP9\A0022139.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
c:\windows\system32\config\systemprofile\start menu\programs\startup\iuichsxt.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\MiniNT\system32\Startmgr.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\MiniNT\system32\restoremgr.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\MiniNT\system32\MBRmgr.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\MiniNT\system32\shutdownmgr.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP5\A0020031.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP5\A0020032.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP5\A0020033.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.
d:\system volume information\_restore{a0972726-0074-43be-8d6d-3d71780987d9}\RP5\A0020034.exe (Trojan.FakeMS.VGen) -> Quarantined and deleted successfully.

#14 cafcjgreen

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Posted 23 April 2011 - 12:37 PM

Hello again

Since I ran and completed the malwarebytes scan and it removed the infections my PC has been running perfe3ctly and internet explorer is working fine with no redirecting happening.

#15 Elise

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Posted 23 April 2011 - 03:17 PM

I'm glad to hear that! :)
Lets do one additional scan for leftovers.

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


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