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Computer Freezing and MyDocs folder


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3 replies to this topic

#1 curtandy

curtandy

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  • Local time:02:19 PM

Posted 21 April 2011 - 12:04 PM

Have a computer that freezes up to almost a standstill and there is a My Documents folder that has several other MyDocs in it. Can't delete it either.

Anyway, I have run Malwarebytes and SuperAntiSpyware but symptoms still come back. Any ideas?

HijackThis log.....

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:56:25 PM, on 4/21/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Notes\nslsvice.exe
C:\Program Files\McAfee\Endpoint Encryption for PC\SbClientManager.exe
C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\PROGRA~1\Lenovo\HOTKEY\tpnumlk.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Altiris\Altiris Agent\aexnsagent.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Notes\nsd.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mfevtps.exe
C:\Notes\ntmulti.exe
C:\Program Files\SAP\SAPsetup\setup\Updater\NwSapAutoWorkstationUpdateService.exe
C:\WINDOWS\system32\rpcnet.exe
C:\Program Files\ScriptLogic\Desktop Authority\Client Files\8.08004.63486\SLClient.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Program Files\ScriptLogic\Desktop Authority\Client Files\8.08004.63486\CBM\ScriptLogic.CBM.Agent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\Lenovo\HOTKEY\tpnumlkd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\ScriptLogic\Desktop Authority\Client Files\8.08004.63486\CBM\ScriptLogic.CBM.UserExperience.exe
C:\Program Files\SafeBoot Tray Manager\SbTrayManager.exe
C:\Program Files\SAP\SAPsetup\setup\Updater\NwSapSetupUserNotificationTool.exe
C:\Program Files\Mindjet\MindManager 7\MMReminderService.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\ATT Connect\Participant\pull.exe
C:\Program Files\Mindjet\MindManager 7\PDF-XChange\pdfSaver\pdfSaver3.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\IBM\Lotus Quickr connectors\DIMon.exe
C:\Program Files\TechSmith\Snagit 9\Snagit32.exe
C:\Program Files\TechSmith\Snagit 9\TSCHelp.exe
C:\Program Files\TechSmith\Snagit 9\SnagPriv.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\TechSmith\Snagit 9\snagiteditor.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
E:\data\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.oh.hra.com/webapp/PortalWebApp/HRAindex.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80340&lng=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80340
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80340&lng=en
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80340
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 9\SnagitBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: CmjBrowserHelperObject Object - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_14\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110415104012.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 9\SnagitIEAddin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [LPMailChecker] C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [DesktopAuthority User Experience] "C:\Program Files\ScriptLogic\Desktop Authority\Client Files\8.08004.63486\CBM\ScriptLogic.CBM.UserExperience.exe"
O4 - HKLM\..\Run: [IMSS] "C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
O4 - HKLM\..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
O4 - HKLM\..\Run: [SafeBootTrayManager] "C:\Program Files\SafeBoot Tray Manager\SbTrayManager.exe"
O4 - HKLM\..\Run: [SAP_WUS_UNT] "C:\Program Files\SAP\SAPsetup\setup\Updater\NwSapSetupUserNotificationTool.exe"
O4 - HKLM\..\Run: [MMReminderService] C:\Program Files\Mindjet\MindManager 7\MMReminderService.exe
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IME JPN 2007 Migration] C:\PROGRA~1\COMMON~1\MICROS~1\IME12\IMEJP\IMJPKLMG.EXE /Preload
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Push Client] C:\Program Files\ATT Connect\Participant\pull.exe
O4 - HKCU\..\Run: [pdfSaver3] "C:\Program Files\Mindjet\MindManager 7\PDF-XChange\pdfSaver\pdfSaver3.exe"
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Lotus Quickr Monitor.lnk = C:\Program Files\IBM\Lotus Quickr connectors\DIMon.exe
O4 - Global Startup: Snagit 9.lnk = C:\Program Files\TechSmith\Snagit 9\Snagit32.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_14\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_14\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (Lotus Quickr Class) - http://quickplace.am.ds.rd.honda.com/qp2.cab
O16 - DPF: {297DE2B6-509A-4B36-93C5-A65276606900} (RRAAINAX_02.RRAAINAX) - http://www.in.honda.com/rraaapps/rraasec/codebase/RRAAINAX/RraainAX.CAB
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {5BDBA960-6534-11D3-97C7-00500422B550} (LotusDRSControl Class) - http://quickplace.am.ds.rd.honda.com/download/dolcontrol.cab
O16 - DPF: {EBF1BFCB-F60B-4DCB-9C96-E53C543CB645} (ALM Platfrom Loader v11) - http://hraovhpqc01:8080/qcbin/ALM-Platform-Loader.11.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://ra64j.hondaresearch.com/dana-cached/sc/JuniperSetupClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = am.ds.rd.honda.com
O17 - HKLM\Software\..\Telephony: DomainName = am.ds.rd.honda.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = am.ds.rd.honda.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = oh.hra.com,am.ds.rd.honda.com,ac.ds.rd.honda.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = am.ds.rd.honda.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = oh.hra.com,am.ds.rd.honda.com,ac.ds.rd.honda.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = am.ds.rd.honda.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = oh.hra.com,am.ds.rd.honda.com,ac.ds.rd.honda.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = oh.hra.com,am.ds.rd.honda.com,ac.ds.rd.honda.com
O18 - Protocol: qvp - {4BA78E3D-CA25-4BFF-B8F0-8A3359E4B520} - C:\Program Files\QlikView\QvProtocol\Qvp.dll
O20 - AppInit_DLLs: AMINIT32.DLL
O20 - Winlogon Notify: TPSvc - TPSvc.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\AClient.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Management Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\aexnsagent.exe
O23 - Service: AltirisAgentProvider - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\Agents\WMIProviderAgent\AltirisAgentProvider.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Usage History Scanning Service (DGScan) - Unknown owner - C:\Program Files\DGAgent\DgScan.exe
O23 - Service: Usage History Monitor (DGService) - Unknown owner - C:\Program Files\DGAgent\DgService.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Lenovo Doze Mode Service (DozeSvc) - Lenovo. - C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo. - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Lenovo Camera Mute (LENOVO.CAMMUTE) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
O23 - Service: Lenovo Microphone Mute (Lenovo.micmute) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Lotus Notes Diagnostics - IBM - C:\Notes\nsd.exe
O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\Notes\nslsvice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: SAPSetup Automatic Workstation Update Service (NWSAPAutoWorkstationUpdateSvc) - SAP AG - C:\Program Files\SAP\SAPsetup\setup\Updater\NwSapAutoWorkstationUpdateService.exe
O23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\WINDOWS\system32\rpcnet.exe
O23 - Service: SafeBoot Client Manager (SafeBootClientManager) - McAfee, Inc. - C:\Program Files\McAfee\Endpoint Encryption for PC\SbClientManager.exe
O23 - Service: ScriptLogic CBM Service - ScriptLogic Software Corporation - C:\Program Files\ScriptLogic\Desktop Authority\Client Files\8.08004.63486\CBM\ScriptLogic.CBM.Agent.exe
O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\Program Files\ScriptLogic\Desktop Authority\Client Files\8.08004.63486\SLClient.exe
O23 - Service: tp4serv - Lenovo Group Limited - C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--
End of file - 19095 bytes

Attached Files



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#2 rigacci

rigacci

    Fiorentino


  • Members
  • 2,604 posts
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  • Gender:Male
  • Local time:02:19 PM

Posted 30 April 2011 - 08:07 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR

#3 curtandy

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Posted 01 May 2011 - 11:10 PM

Thanks but we have already reimaged the computer.

#4 sempai

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Posted 02 May 2011 - 08:10 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

~Semp

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