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Lap Top will not reboot


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#1 BigHunt

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Posted 21 April 2011 - 11:17 AM

My Dell lap top with windows XP will not reboot. When I turn on my computer it attempts to open Windows, but then sends me to a black screen. Eventually, this is what pops up..."The application or DLL C;\WINDOWS\system32\DNSAPI.dll is not valid windows image. Please check this agianst your installation diskette." I am stuck. When I click "ok" or just close this...it goes to a blank black screen. I have no idea what to do. Any suggestions would be much appreciated.

Edited by BigHunt, 21 April 2011 - 12:15 PM.


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#2 Allan

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Posted 21 April 2011 - 11:21 AM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

2) You can try a repair installation of XP:
Boot to the XP CD and choose the SECOND repair option. Done properly, all apps and preferences will remain intact. You'll have to go to Windows Update and re-download / install all updates after the installation is complete. Here's a detailed walk-through: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/

Edited by Allan, 21 April 2011 - 11:21 AM.





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